ClickUp - a productivity game changer.
November 08, 2022

ClickUp - a productivity game changer.

Chelsea Graham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

Our digital marketing agency uses ClickUp as a tool for project management, workflow, and CRM. We needed a platform to organize our work and give us a place to collaborate on projects across all departments. We love that we can also invite freelancers to select spaces and projects to keep all of the work in one central location. ClickUp has been a complete game-changer for us!
  • Excellent customer service.
  • Super customizable platform.
  • Many ways to view your workspaces.
  • we sometimes run into bugs and glitches on the platform.
  • The platform is almost too open-ended sometimes; too many possibilities can be difficult to tackle.
  • I would love more built in reporting dashboards on the PM side.
  • There has definitely been a positive impact, we are working on becoming more sophisticated in our reporting, so I don't have exact numbers to share.
  • Increased collaboration.
  • Insight into on time vs late projects.
ClickUp has drastically improved our collaboration. It gives us transparency into what's going on across all departments in our company. As a project manager, I am able to view dashboards to see what everyone is working on - who has too many tasks and who is light on tasks this week. We also created a sales pipeline where we are able to track our sales process and manage current client scope expansions. This has been a game-changer for us.
We are still working on this piece! The first year on this product has been mostly dedicated to getting everything set up and tweaked to fit our processes.
We selected ClickUp because it seemed to pull in the best of all the tools we evaluated. We also really liked how customizable it is since our processes don't always line up with the industry standard.

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Click is an infinite space that can be built to serve your exact needs. Whenever I have run into roadblocks while building out and customizing the platform, ClickUp's customer experience team has gone above and beyond to troubleshoot - even recording detailed training videos for me to replicate. They have been so helpful, and I am confident this platform can do all the things we need it to do. There is a bit of a learning curve, but the payoff has been well worth it.

ClickUp Feature Ratings

Task Management
Resource Management
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking