Good Internally, Bad for External Representation and Sophisticated Scheduling

BoxPower uses ClickUp for project management (gantt creation, scheduling project status visualizations) for utility and commercial microgrid customers. In short, we use this as an internally accessible and more affordable version of MS Project. We export schedules that are used for internal purposes as PDF and Excel files from ClickUp and provide them to customers. BoxPower also uses ClickUp for internal task management, assignment, and scheduling.

Clickup has made cross-departmental meetings and task assignments more easy to track. I love the embedded smart-writing capabilities in the docs view. It's extremely useful for gaining visibility into the processes and current assignments of other departments as well. It has been frustrating that changes are easy to track but difficult to undo - this has led to situations in which people change task parameters in other departments, and its clear who made the changes, but unclear how to get the information back to its previous state.

ClickUp has allowed our team to cut a lot of time out of scheduling, duplicating process flows and creating templates for task assignment on projects that are similar to each other. Also, it has decreased the amount of time we spend prepping agendas -- templateizing docs has been useful, and ability to track and assign tasks and other embedded clickup processes in documents is really helpful for progress visibility.