LevelUp by ClickingUp.
February 08, 2023

LevelUp by ClickingUp.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I use the software for both operational challenges, such as scheduling, as well as for optimizations through their automation. We store documents and keep meeting minutes; we create request forms across departments. We are also using it for Project management across several projects.
  • Project Management.
  • Automation
  • Documentation
  • Priotization
  • Time Management.
  • Flexibility based on the industry.
  • Saved a total of two heads of workload through optimizations.
  • I am allowed to look into the actual time used on different projects.
We were better informed and wasted less time on repetitive tasks. We optimized cross department communication by creating a ticketing system inside of ClickUp through its Custom Fields and Forms functionality.
For one, we are an outsourcing company with many teams of different sizes. Our CRM tool that we used for scheduling wasn't up to par, so we transferred some workforce management processes within ClickUp, such as requests to change shifts and or swap such. This used to be an hour-long process that, trimmed through forms and instant tasks and assignees, reduced its handling time to 20 minutes.
ClickUp is more flexible, trying to adapt to the new challenges businesses have quicker, able to mesmerize their clients with stellar customer service and always looking to improve. Their system is stable, rarely experiencing issues. They have plenty of functionalities not present in the other software products we tested. And finally, but not by importance, their pricing is far better.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is a great software to tackle various different operational problems, such as time and project management. However, if you have the right heads, you can come up with many out-of-the-box solutions to use it for, as with its vast functionality, you are able to trim and optimize an internal process that you were carrying out on Excel, Sheets, and similar platforms.

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
8
Timesheet Tracking
10
Project & financial reporting
10