Item: ClickUp
Rating: 9
Author: Lucien Hopkinson

Use Cases and Deployment Scope

We use ClickUp for our project management across the company. ClickUp is a fantastic tool we've used for a number of years with a very deep feature set. The ability to use project management and docs in one place has been a fantastic addition to our company. ClickUp is so flexible so the potential is really endless. We really wanted a platform that will scale at the same rate as us and ClickUp has done just that. Releasing huge amounts of technical value with no sign of slowing down.

Pros and Cons

Project management is exceptional
Docs functionality within the project management suite is very helpful
Dashboard creation from execution lists
Strong feature releases frequently
Search is powerful

ClickUp can be buggy, especially with new features
The mobile app needs work to get to parity with competitors
Docs needs more stability and sometimes content can disappear

Return on Investment

ClickUp has increased productivity by at least 50% across the company
ClickUp ROI pays for the cost of an annual license in 4 months of efficient execution across the business
ClickUp saves us at least 5/10 hours across the company using search to find execution lists

Collaboration

Collaboration is significantly better after implementing ClickUp. We are a distributed company with people across numerous timezones. It isn't easy to align, collaborate and execute as one. With ClickUp, this is effortless. We track thousands of lists, we use docs extensively to accompany execution. We use ClickUp for company-wide initiatives, time tracking, video and so much more. I can't imagine being able to scale globally without it.

All-in-One Productivity Platform

Yes. ClickUp has a fantastic workflow automation capability we use extensively across our operation and automate. This helps us automate manual tasks across the company that are incredibly time-consuming. Using this capability, we free up more time for employees to work on more valuable execution that drive the business forward. We've also benefited tremendously inviting partners into ClickUp lists so we can keep them and us accountable for partner driven execution.

Alternatives Considered

Asana, Trello, Notion and Todoist

We chose ClickUp over Asana primarily for the docs. With Asana, it is really limiting to not be able to jump into docs natively within the platform. We value documentation and therefore really appreciate being able to easily add docs to everything we do. Whether a task or a list, this is a game changer ClickUp introduced early. In addition, Asana is nowhere as fast at providing a wide range of features. ClickUp open sourced their product backlog allowing the community to vote which is a huge plus.

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Other Software Used

Looker, Amplitude Analytics, Braze, Rippling, Workleap Officevibe, Ramp, Atlassian Confluence, Slack

Likelihood to Recommend

ClickUp is fantastic for a company that has a strong emphasis on execution and project management. ClickUp feature set is amongst one of the strongest in the industry. As a software business, we require this sort of feature set for things like sprints, GANTT, agile and much more. ClickUp can be daunting for companies that are looking for basic project management without the bells and whistles. There are other project management providers that have a much simpler platform. If you are a fast growing dynamic tech company I really don't see another option that rivals ClickUp.

ClickUp is a crucial tool for fast growing tech companies to take execution to the next level

Overall Satisfaction with ClickUp