CrowdCompass is Intuitive and Cuts Down on Print Material!
Updated September 24, 2019

CrowdCompass is Intuitive and Cuts Down on Print Material!

Jordan Roller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CrowdCompass

We use CrowdCompass for our Client's corporate events and training meetings. We use it across the entire organization. It really helps to cut down on printing and spending collateral since all of the information can be put in an attendees hands.
  • Design and Buildout
  • Push Notifications
  • Branding for your Event/Organization
  • Time turnaround for customer support questions
I would like to keep other product names out of my review, but I know other apps are more difficult to build out and aren't intuitive to the average user. It is super easy to train new employees on the platform and copy past event elements and bring them to new apps!
Because it is super easy to use - i feel like I never need to lean on support when my support manager is always available.

Do you think CrowdCompass delivers good value for the price?

Yes

Are you happy with CrowdCompass's feature set?

Yes

Did CrowdCompass live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CrowdCompass go as expected?

Yes

Would you buy CrowdCompass again?

Yes

RegOnline by Cvent (Discontinued)
I believe CrowdCompass is a huge time and money saver. It is efficient to build the applications and cost effective in comparison to print materials.

Using CrowdCompass

2 - Program Planners
  • Communication with Guests
  • Cut down on cost of printed collateral
  • Guests can interact with one another
  • We love the maps tool for events with multiple locations or buildings!
  • Push notifications help us interact directly with all of our guests without using a microphone or being obnoxious.
  • We hope to use it as a platform to communicate far before the event even occurs. Instead of just at the event.

Evaluating CrowdCompass and Competitors

  • Product Features
  • Product Usability
  • Existing Relationship with the Vendor
It was easy to add CrowdCompass to our existing Cvent work as it is easy to use and integrated with other Cvent systems. The most important thing is that it looks pretty and is easy to use even if you don't put a massive amount of time into building out the app.
Look more into price negotiations!

CrowdCompass Implementation

I think people just need to be better - its really no one's fault if someone doesn't read instructions.
  • Implemented in-house
  • Third-party professional services
  • Making sure people downloaded the app and looking/using notifications

CrowdCompass Support

ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Difficult to get immediate help
Slow Initial Response
Always - our support manager is always available - he is wonderful!

Using CrowdCompass

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Notifications
  • Icon/integrated weblinks
  • Uploads of information are some time difficult
It's great and easy but I would love more functions!