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CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
Overview
What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is CrowdCompass?
CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.
CrowdCompass Competitors
- EventMobi
- QuickMobile
- Poken
CrowdCompass Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
CrowdCompass is an event management software system offered by Cvent.
EventMobi and QuickMobile are common alternatives for CrowdCompass.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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(155)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.
The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.
CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.
Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.
Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.
Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.
Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.
For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.
While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.
In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.
Attribute Ratings
Reviews
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September 26, 2019
Fun and Professional
We use CrowdCompass with our client events. Our attendees can use the app to access documents, maps and their agenda. We occasionally use the gamification, but most of our meetings are corporate meetings and they do not have the time to play the game.
- The appearance of the app is very professional.
- Easy to access information in the app with easy to set up design.
- The map feature is important to us.
- Would like to be able to switch between app home page designs after the event is set up in case I want to change my mind. Currently, have to delete the entire event and start over.
- Do not always want to use the game feature and there's no way to fully turn it off.
- We are able to collect registrations much faster.
- We save on printing schedules.
None at this time.
10
Event Coordinators
- Annual Meetings
- Small group meetings
- To share additional documentation for our attendees
- Might use the gamification more in the future
No
- Price
- Product Features
- Product Usability
We might look into other options, but this links directly to Cvent through an API and is easy to use.
- Implemented in-house
No
Change management was minimal
We really did not need to track change management.
- Waiting on the different app stores to be ready for our app and having it approved
Yes
Yes, we like to have the option to have support when needed to keep our events professional and glitch-free.
Yes
Yes, they looked into it right away and corrected with an update.
When we were in the process of setting up our app, Cvent was in touch the entire process and made sure the experience was running on time.
- Connecting through the API is very easy - the events, speakers and sessions pulled in nicely
- Setting up the maps is fun
- Changing the gamification settings. We don't want to use it and there's no "off" button.
Yes
Perfectly. It is designed professionally and we didn't need to do too much to get the design set up.
January 24, 2019
Premier Mobile Event App
We use CrowdCompass for our internal annual conference. It is used by all attendees, and it addresses the need for improved communication during a large event and helps reduce printing costs. In addition, having an event app provides attendees with a unique, interactive experience that is fun, engaging and perfect for networking.
- Easy to setup/build and maintain
- Provides unique and engaging features such as gamification, live polls, and social sharing
- Good reporting tools for capturing survey feedback and attendee engagement
- Additional features to drive engagement, such as customizable games
- Social sharing features are good, but could be made simpler to get more folks engaged. Would also be great to have Instagram
- Even more robust reporting and analytics
- Ability to track attendee engagement in sessions, event activities
- Helped cut printing costs
- Attendee feedback is positive, adds an element of fun and engagement
Our first choice was CrowdCompass, and we will likely stick with it. It is the best in class for event mobile apps, provides very user friendly build capabilities, and easy to drive adoption. The fact that it integrates well with our registration website and onsite registration is a huge plus as well, cuts down tremendously on time, effort and cost.
1000
The app was used by all of our attendees at our annual conference.
1
One person is responsible for the build, design and implementation of the app - really don't need more than that! While it is an easy to use app, it is recommended that the point person be comfortable working with new technology (basic tech skills are enough) but also have good project management skills. There are a lot of moving pieces to manage and strict deadlines that need to be kept up with
- Provide event information to conference attendees
- Encourage greater interaction and engagement from attendees to improve conference experience
- Provide insight and data on event
- Social sharing
- Communication tool for key event-related initiatives
- Used to support other event activities (ex. linked to external website for silent auction)
- For other large scale events
- Drive engagement pre-event
No
- Price
- Product Features
- Product Usability
- Product Reputation
Price is a huge factor, as well as integration with other products needed for the event such as registration website and onsite registration
I was not involved in the selection of this product, but if we had to, I would RFP several vendors
- Implemented in-house
No
Change management was minimal
- Timeline - ensuring that all initial elements were in place prior to launch
- Communication to drive adoption
No
No
During our event, we had an issue with one of the features of the app. I called support late at night, they worked through the wee hours of the morning and got back to me with an answer quickly.
- App design
- Setting up surveys, games, etc.
- Build site is intuitive and easy, support is fantastic as well
- Maps feature can be tricky if you have multiple locations to chart
- The verification code process is easy, but it seemed like anytime a person logged out they had to go through the process again
- The data and reporting tools
Yes
The primary function of the app is the Mobile UI. It is easy to build and customize for an event, and the ability to add engagement features like gamification and in-depth event info (schedules, maps, speakers, etc.). As a user, its intuitive and easy to navigate, not much learning required
December 05, 2018
CrowdCompass is a complete and easily configurable mobile app for your event needs.
CrowdCompass is the Siemens AG (and its subdivisions like mine, Siemens PLM Software) preferred conference app. CrowdCompass offers both the functionality and the mission-critical security components we need. We can choose to make an event hidden and only allow account creation by a curated list of attendees. CrowdCompass includes dual-authentication account creation.
We have our own branded instance of CrowdCompass, called "Siemens Meetings and Conferences." All of our events are held within a consistent app platform. Downloading the app and loading of each event's info is easy and works across platforms with native OS versions and even an html5 browser-based version.
The functionality is excellent - general schedule, personalized schedules, built-in gamification, the ability to create custom content and the option to lock any/all of it to specific groups.
We have our own branded instance of CrowdCompass, called "Siemens Meetings and Conferences." All of our events are held within a consistent app platform. Downloading the app and loading of each event's info is easy and works across platforms with native OS versions and even an html5 browser-based version.
The functionality is excellent - general schedule, personalized schedules, built-in gamification, the ability to create custom content and the option to lock any/all of it to specific groups.
- We can choose to make an event hidden and only allow account creation by a curated list of attendees. CrowdCompass includes dual-authentication account creation.
- We have our own branded instance of CrowdCompass, called "Siemens Meetings and Conferences." All of our events are held within a consistent app platform. Download of the app and loading of each event's info is easy and works across platforms with native OS versions and even an html5 browser-based version.
- The functionality is excellent - general schedule, personalized schedules, built-in gamification, the ability to create custom content and the option to lock any/all of it to specific groups.
- I have used the gamification to create custom challenges to work with the location of the event and with our custom theme/tagline.
- Push notifications are very easy and a useful feature of CrowdCompass. The CrowdPlanner app also allows admins to send on-the-fly push notifications right from their phones.
- It would be useful to be able to release parts of the gamification (challenges) at specific times and dates. At the moment it is an all or nothing option.
- Attendees get sound and lock screen push notifications, but CrowdCompass needs to add this kind of mobile phone notification capability to its in-app messaging feature.
- Increased attendee engagement via Live Polls and gamification.
- Post-event reporting on Live Poll results
- Fewer calls/emails to staff because everything they need for logistics is in the app: airport and transportation info, the conference schedule, their personalized schedule, interactive maps, etc.
- Very easy and inexpensive to configure one's self. I have saved about $8K year over year by using CrowdCompass and configuring it myself.
Checked out DoubleDutch and EventMobi. For the basic logistics features I need as well as more advanced engagement tools, CrowdCompass came out on top for price and usability.
Also, CrowdCompass is integrated with our registration back-end, Cvent. So all my sessions, attendees, and speakers flow from Cvent into CrowdCompass, saving me tons of work. While CrowdCompass can stand alone, I love that it integrates with my regular website back end. Also, the Appointments tool is now completely integrated with CrowdCompass, so my attendees can book their own ad-hoc meetings, saving my event staff a ton of time and headaches.
Also, CrowdCompass is integrated with our registration back-end, Cvent. So all my sessions, attendees, and speakers flow from Cvent into CrowdCompass, saving me tons of work. While CrowdCompass can stand alone, I love that it integrates with my regular website back end. Also, the Appointments tool is now completely integrated with CrowdCompass, so my attendees can book their own ad-hoc meetings, saving my event staff a ton of time and headaches.
6
Operations, Event Management
1
Dedication to reading the setup instructions. The platform is very easy to configure. Any digital native can handle it, or anyone who has a liking for technology.
- Secure conference app
- Custom branded conference app
- 1 to many situation of event execution specialist to attendees
- Reduce customer service calls by putting all logistics info in the app itself
- Use the integrated appointments tool to save many hours of manual meetings bookings and also have accurate post-event reporting at the click of the mouse.
- Save tons of time and eliminate the need for a hard cutoff for registration because the Cvent Event Management back-end feeds directly into CrowdCompass. No need to cut a list of registrants and their data to upload to a mobile app platform.
- Scanning badges to get accurate session attendance feedback
- Integrate with Cvent's OnArrival check-in software to use RFID technology to passively record session attendance.
Yes
Other events used DoubleDutch. The cost to implement was much higher, it required a hard registration cutoff date and manual work to upload attendee data into that app. CrowdCompass integrates fully with the Cvent back-end so no cutoff or manual uploads needed. Lastly, the cost was FAR LESS than DoubleDutch and I was able to configure it easily myself.
- Price
- Product Features
- Product Usability
- Existing Relationship with the Vendor
Fully integrated with Cvent Event Management back end, saving tons of time and effort.
Request each platform to clearly define how they would integrate into my event management platform and show me how they would result in time and cost savings while keeping attendee experience very positive.
Yes
We have an enterprise account and receive a dedicated support specialist.
No
I did not realize that when I programmed Session Groups in Cvent Event Management that this feature was not supported yet in CrowdCompass. People would add/drop sessions in CrowdCompass but because of my Session Groups, the changes would not flow back into the Cvent Event Management reporting.
The CrowdCompass team supplied me with downloads of attendee schedule data so that I could reconcile the Cvent back-end and have accurate reports for my stakeholders.
The CrowdCompass team supplied me with downloads of attendee schedule data so that I could reconcile the Cvent back-end and have accurate reports for my stakeholders.