Best bang for your buck
May 02, 2025

Best bang for your buck

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Control

Overall Satisfaction with Expensify

We use Expensify for all credit card expense reporting. I like that you can have multiple cards all kept separately. Each card holder must load their receipts and enter information about the purchase and io get notification to approve or reject. I am no longer chasing down receipts. I can see what is being spent by who & when. The learning curve is also minimal.

Pros

  • I like the approval process and how you can set up multiple levels of approval
  • This software works well for individuals, starts ups or large businesses.
  • On compliance, you set up your parameters/requirements and Expensify makes certain expenses are within the company policy.

Cons

  • I tell everyone to use web browser and login because the mobile app usually does not work properly. It duplicates transactions, smartscan usually doesn't work. it really needs some attention.
  • Customer support could use some improvement. The Concierge is pretty useless.
  • My time alone was cut in half by using Expensify. I was able to free up time and use it on profitable tasks.
  • We can easily see who our weak links are in following our corporate processes.
If the mobile app worked better and I could reach out to a real person when there is an issue, I would have given it a 10.
Expensify was much more user friendly and most cost effective than the others.

Do you think Expensify delivers good value for the price?

Yes

Are you happy with Expensify's feature set?

Yes

Did Expensify live up to sales and marketing promises?

Yes

Did implementation of Expensify go as expected?

Yes

Would you buy Expensify again?

Yes

Expensify is a great and powerful tool for reporting, saving valuable time with it's automation features. It syncs well with most any accounting software. I reviewed many other softwares prior to signing with Expensify and Expensify did have the best pricing. Completely remote or in the field workers may struggle with the Expensify app, as it does need some work.

Expensify Feature Ratings

Expense Management
8.5
Employee Expense Reporting
8
Corporate Card Reconciliation
9
Payment Management
9.3
Customizable Approval Policies
10
Financial Document Management
10
Payment Status Tracking
Not Rated
Payment Audit Trail
Not Rated
Duplicate Bill Detection
10
Advanced OCR
7
Electronic Funds Transfer
Not Rated

Using Expensify

11 - Everyone who holds a company card must use Expensify.

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