Heap Review
Updated August 01, 2022
Heap Review

Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
Helps us understands the usage of our website better.
Pros
- Tracking number of users coming on specific pages
- Dividing users into different segments
- Understand the user journey of customers on the website
Cons
- Adding functionality where we can automate definition creation
- Creating more lectures which would help users already existing functionality
- Some more ways to audit multiple definitions at once
- Understand effects of product changes on customer engagement
- Increase website transparency
They both are different products.
Do you think Heap delivers good value for the price?
Not sure
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Heap go as expected?
I wasn't involved with the implementation phase
Would you buy Heap again?
Yes
Using Heap
5 - Product Analyst
2 - Both are from different domains.
- Helping the senior leadership translate their ideas into numbers
- Being able to see who are our visitors
- Creating definitions that help reach the lowest level of granularity
- By using the data to create VIZs
- By implementing machine learning models in creating definitions
Using Heap
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient | None |
- Adding event definitions
- Adding data into Database
- Tracking the live activities to create defination
- Doing new analysis
Comments
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