Perfect for the HubSpot super user
March 17, 2017

Perfect for the HubSpot super user

Emilee Anderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Sales

HubSpot Sales is being used by the account executives and managers in our company. Ultimately, we were drawn to the tool because we used HubSpot on the marketing side of things and HubSpot Sales was low cost and integrated well with the marketing initiatives. We'd never had real time insights on leads on our site and in our email communication. This synced our sales efforts to our marketing efforts so both were speaking the same language so to speak.
  • Ease of use - anyone can pick it up and integrate it into their daily use with very little effort.
  • Integration - using Gmail and the HubSpot marketing tool made integration with Sales very simple for our group.
  • The UI is not only easy to use, it is easy to interpret. The way the tool works is very intuitive for how a sales person will actually use it.
  • While integration was a strong point for us, we've noticed some of our clients did not have the same ease with custom CRMs.
  • There are still some bugs to be fixed. At times, the live tracking would not be working for a few days then just suddenly catch up on notifications like it had been stuck.
  • With such a low cost, it was pretty low risk to start.
  • The tool did not necessarily link to new sales (mostly because we don't have someone committed to sales 100% of the time), but it has definitely allowed us to better communicate, track and understand our leads. I believe if we had someone in the sales position completely, we would have seen a higher ROI.
We found costs to be the biggest factor in our decision to go with HubSpot Sales over Salesforce Analytics Cloud.
We've found HubSpot sales is better for smaller teams and organizations. It does not stand up as well for large teams and companies with many complex customer types. I found as a one man show most the time, it gave me insights I would not have otherwise and allowed me to effectively complete many of my sales related tasks.