1. Home
  2. Visual Collaboration Software
  3. Miro Reviews
  4. User Review of Miro
A solid, useful tool
March 29, 2024

A solid, useful tool

Matthew Moore | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use across a many business problems at many different altitudes: Creating shared strategic visions and then translating into roadmaps. PI planning and retros. Workflow analysis. Research synthesis and creation of need statements. Broadly - we use Miro to help create shared understandings of the tasks at hand through visualization of problems and proposed solutions.
  • Ease of use and collaboration. Non-Miro users can jump right in and contribute
  • Smart tools - remember what you were doing, etc.
  • Many options on how to visualize or work through something.
  • Easy sharing.
  • handles large sets of material well.
  • Probably our instance of Miro, our security reqs: repeated need to sign in. Blerg.
  • I like rectangular stickies - but Miro defaults to square. Let me set my default.
  • Layers - I wish I could more easily have something below my stickies - yes - can do with locking but if you have to change your locked material, it's a pain.
  • Helps make remote work collaboration possible. Not ROI per se - more of a gating factor that Miro helps overcome.
  • Reduces rework owing to misunderstandings through shared visualizations.
  • Reduces rework through stakeholder buy-in through easy cocreation using Miro.
Did not participate in implementation
N/A
It helps make it possible to do so. Prior to focusing on Miro, we had Mural and FigJam. The multiple tools caused issues in terms of cross team collab. Large swaths of the org cannot use FigJam so its off the table. Our ability to collaborate async and synchronously is a gating factor - if we did not have an online whiteboard tool we couldn't operate. The fact that Miro is a good tool helps!
In many cases the other tools did a single thing better than Miro but overall Miro better solved all our needs. In some cases, like FigJam the hurdle was licensing. Teams just doesn't have an awesome set of features. MindMap is good for what it is but not so good for other uses. Mural is excellent...just not as good.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Great for collaboration, figuring stuff out. We used recently to map out clinical workflows, overlay points of pain, user needs and then how we might meet them. Very easy to do and easy for clinical staff to participate in sessions.

Not great for final presentations - no matter what some of my colleagues think. I have colleagues who wish to use something other than PPT. I sympathize...and it's just not happening. It would be great if Miro could more directly output into PPT (using the institution's templates) to meet my colleague's desires and mesh with the realities of the Microsoft office dominated landscape of a very large institution.