Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for mainly the following manner. I can only speak for the product department, other departments use Miro less than us, mostly for workshops:
* Creating UX mockups, and collaborating (commenting, discussing alternatives, etc...)
* Mapping out business flows for the sake of documentation.
* Ideation, workshops. This can be for many things like product vision, strategy, marketing, synthesizing user research,
* Some Scrum rituals like retrospectives

Pros and Cons

Pros

Tools to make prototypes and map down ideas really quickly
Facilitate collaboration and discussion of boards
Onboarding

Cons

Search functionality
Organizing boards into Folders
Notifications

Return on Investment

Time spent on discovery and design
Productivity
Collaboration/communication

Implementation Rating

If with implementation you mean introducing the product to the company for the first time, no I was not involved in that.

Collaboration

I don't have much to say. Miro is just superior to other tools that I have used. It makes discovery, building mockups, workshops, etc... easier. I would say the positive effects are generic, I can't point to any specific metric that shows an improvement. It just makes collaborating on new projects easier.

Alternatives Considered

Figma, Google Jamboard, InVision and Trello

Trello works okay for the narrow purposes I have tried: running retrospectives.
I have used the other products for the same types of usecases that I use Miro for. They just really suck. The main problem is that it feels way, way clunkier to use the board. What Miro excels at is just how butter smooth it feels to quickly put something on the board and start discussing and building.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Atlassian Confluence, Slack, Google Workspace

Likelihood to Recommend

Most appropriate: Collaboration, quick mockups, workshops, retrospectives, UX design.Less appropriate: precise designs, anything involving website screenshots or discussing a page design, anything involving PDFs, and a few other smaller things. Using Miro for more precise diagramming such as the ones used for software architecture has been a really frustrating experience for me.

Comments

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Miro is great