Web Experimentation Review
November 26, 2024

Web Experimentation Review

Olivia Hollerbach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Optimizely Web Experimentation

We use it to run all of our AB tests. So we run tests that come in from our UX roadmap. Any big feature rollout that they want to test, we test net new features, content serve for holiday. We're doing some badging that's going to be to a hundred percent of users, but we use Optimizely to support those types of things. Promo banners, countdown timers.

Pros

  • I really like the results dashboard. I think it's really easy to read, to get results out of and to understand too, even from somebody who isn't in it every day.

Cons

  • This is something little, but a developer will go in and change the code for the test and then to make it go live, they have to publish it, but a lot of times they don't publish it. They forget that step. Then they made a change and everybody thought it was fixed, a day goes by and someone's like, "Hey, this never happened." I don't know if it's some alert that's like, "Hey, you made this change publish." It would maybe be something you could do. I know it says that it was changed, it does say something, but for whatever reason that's not enough. I don't know if a popup or something, but that's a problem we run into a lot.
  • It increased revenue for the tests that we've implemented. We've definitely made money from tests and then we've also saved money by not just implementing a feature and testing it first.
  • The process has gotten a lot faster and smoother.
Because I don't think it would necessarily be the easiest thing ever to do, but it works. But it worked.
I think it's nice that it can all just, it's all in one. We have multiple teams using this and setting tests up, so it's beneficial that everything's there and multiple people can go in and use it and change things and do things as they need. It's easy to access and get to. It's nice that it's all in one place for that reason.
It's a lot more, well, site stacked, it's way better than that. Adobe Target. I think the UI is easier to use on Optimizely. The one thing that I would say comparatively is our analytics talking to each other. Obviously Adobe, we use Adobe Analytics and Adobe Target, so they just talked to each other obviously a lot cleaner. Whereas we use Google Analytics now and then Optimizely and sometimes they don't talk to each other as well. But I think in general the UI is cleaner, easier to use, more just user friendly and easier for somebody just to jump into it, I think than Target.

Do you think Optimizely Web Experimentation delivers good value for the price?

Yes

Are you happy with Optimizely Web Experimentation's feature set?

Yes

Did Optimizely Web Experimentation live up to sales and marketing promises?

Yes

Did implementation of Optimizely Web Experimentation go as expected?

Yes

Would you buy Optimizely Web Experimentation again?

Yes

I mean, I think it's appropriate for anybody that's wanting to run AB tests, it's great for that. It's been great for our program. Ever since we've gotten Optimizely, we've been able to run a lot more tests, a lot smoother, a lot faster. So that's been great.

Optimizely Web Experimentation Feature Ratings

a/b experiment testing
Not Rated
Split URL testing
Not Rated
Multivariate testing
Not Rated
Multi-page/funnel testing
Not Rated
Cross-browser testing
Not Rated
Mobile app testing
Not Rated
Test significance
Not Rated
Visual / WYSIWYG editor
Not Rated
Advanced code editor
Not Rated
Preview mode
Not Rated
Test duration calculator
Not Rated
Experiment scheduler
Not Rated
Experiment workflow and approval
Not Rated
Dynamic experiment activation
Not Rated
Client-side tests
Not Rated
Server-side tests
Not Rated
Mutually exclusive tests
Not Rated
Standard visitor segmentation
Not Rated
Behavioral visitor segmentation
Not Rated
Traffic allocation control
Not Rated
Website personalization
Not Rated
Form fill analysis
Not Rated
Goal tracking
Not Rated
Test reporting
Not Rated
Results segmentation
Not Rated
CSV export
Not Rated

Comments

More Reviews of Optimizely Web Experimentation