Paycom Review from a New User
July 15, 2021

Paycom Review from a New User

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paycom

Paycom is used across our entire organization. After a few years of using several separate HR software and too many spreadsheets. We made the decision to switch to Paycom as an all-encompassing HRIS solution that could better scale our organization's growth.
  • The implementation process has been really wonderful. Throughout the sales pitch, it was stated several times that the Paycom team will do much of the heavy lifting during implementation, and that held true.
  • The candidate to new hire process in Paycom makes onboarding super seamless. Paycom has alleviated much of the administrative burden in the process, as well as many processes outside of onboarding.
  • Paycom's ESS is very easy to navigate.
  • Paycom is a robust one stop shop for all things HR, which is fantastic. But that also means it's not going to have every feature or element you'd find in an outside software that's dedicated to a specific HR function (like a specific software for performance management, LMS, ATS, etc.)
  • Much of the UX/UI is outdated and the functionality proves to be difficult in some areas.
  • Reduced administrative burden for our small HR Team.
We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have fantastic UX/UI and many "extras" that make their product stand out for the specific HR element they cover, but for us, it made more sense to switch to an HRIS that was more scalable. Paycom lacked in some ways in comparison, but in most instances, it can do everything each software does separately equally or better.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is a great option for large organizations. Being able to manage all People items in one space alleviates a lot of administrative burdens, and also makes things simple for the employee.

Paycom Feature Ratings

Employee demographic data
9
Employment history
2
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
10
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
7
Employee recognition
Not Rated
Report builder
5
Pre-built reports
5
Performance plans
6
Performance improvement plans
6
Review status tracking
7
Review reminders
7
Multiple review frequency
7
New hire portal
10
Manager tracking tools
7
Individual goal setting
10
Performance tracking
Not Rated
Job Requisition Management
5
Company Website Posting
5
Publish to Social Media
Not Rated
Job Search Site Posting
5
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
3
Notifications and Alerts
Not Rated