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Paycom - Providing All You Can Objectively Manage - All in one easy to use platform!
February 09, 2022

Paycom - Providing All You Can Objectively Manage - All in one easy to use platform!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I am the HR Generalist for a company of 300+ that utilizes Paycom on a daily basis for all our HR and Payroll needs. We use almost all of the available modules, including HR, Time Management, and Talent Acquisition. Each of the interfaces of the modules with the others, allowing for a seamless HR and Payroll system. The struggle of remote onboarding for new employees is easily solved with this system by allowing companies to have all the pre-hire documentation completed prior to the first day of employment!
  • On-Boarding of Employees
  • Benefits Administration
  • Payroll
  • HR Document storage
  • More user ability to customize screens for ease of use
  • Saves time
  • Real time changes for benefits and payroll
  • Vacation accrual management
The company I worked for only used the time and attendance feature, and at my current company, we don't use the scheduling module. I do know that prior to my employment with the company where I currently use Paycom, they were a prior ADP user and my colleagues have stated that the Paycom platform better suits our company's needs.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is very well suited for your entire HR and Payroll processes. Changes that are made to benefits are seamlessly transferred to payroll so only one entry is necessary, rather than two which can lead to data entry errors. Onboarding and reduction in paper processes are probably some of the things I like most about the Paycom platform. Being able to focus on more critical issues rather than shuffling paper is a huge advantage to using Paycom. It helps us reduce our paper costs, thus helping our company be greener in nature.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Support and Self-Service

Paper files are fortunately a thing of the past - I love not having the paper clutter my desk! We moved from endless file cabinets, folder and paper documents to an easy to use paperless web-based system that I can access anywhere as long as I have internet access. It make working remotely a breeze---
The implementation process had already been completed when I started working for my current employer. I needed ALOT of assistance when I first started with the platform. The support I received both by phone and in the available online tutorials and webinars were exceptional. Our current Executive Client Relations Representative has also been a huge help in streamlining our processes and is ALWAYS willing to jump in to assist with an issue we may have difficulty resolving on our own.
Having the iPhone and Android versions of the app on our employees phones has made a world of difference in having them take control of their benefits and payroll. They can easily make changes to their address, W-4, direct deposits, benefit qualifying events and view all the documents that they have signed all in one easily accessible application at their fingertips.

Using Paycom

300 - Employees, first line supervisors and managers, payroll administrator, HR administrators, mid-level managers, department directors and senior level management (through prewritten and Advance Report Writing reports).
10 - Our training department uses Paycom to build and maintain job related training courses. Our Payroll Administrator answers all pay related questions and issues relating to our employees checks, including commissions, regular and overtime hours, vacation pay and any other payroll items. Our HR Generalists assist with all other Paycom related issues/question and support over 300 employees.
  • HR & Benefits Administration
  • Payroll
  • OSHA compliance and reporting
  • I-9 verification
  • EDI files transmitted to vendors for enrollment and billing