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New to Paycom
April 10, 2023

New to Paycom

Shelly Eureste | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I manage payroll, benefits, onboarding. Paycom puts everything together in one system.
  • onboarding
  • communication
  • assigning training
  • saving time on tracking time and attendance
  • saving time in onboarding
Paycom functionality is far superior to ADP Workforce Now.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

The system streamlines the onboarding process.

Paycom Feature Ratings

8.6
Employee demographic data
6
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
Not Rated
8.0
Approval workflow
8
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
6.0
Report builder
6
Pre-built reports
6
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

Support and Self-Service

We eliminated a separate background system as well as a timeclock system. All of our PTO is in one place.
I am new to Paycom so I would say implementation.
Yes. Managers have better access to their employee's records.

Using Paycom

300 - Managers and employees. Employees manage their own time and personal information. Managers can complete reviews, approve PTO, view employee information and create Personnel Action Forms.
4 - Four employees in Human Resource/Payroll. One person manages onboarding and payroll related items. Another employee run background checks. Managers submit requisitions for new hires.
  • efficiency
  • cost
  • use friendliness
  • employee onboarding
  • background checks
  • Personnel Action Forms
  • recruiting
  • retention
It seems that Paycom is well suited for our organization.

Evaluating Paycom and Competitors

Yes - background checks and time and attendance. Storage of files in dropbox.
  • Integration with Other Systems
  • Ease of Use
One stop shop for everything. User friendly.
Would not change.

Paycom Support

For the most part everything is good. At times we would like quicker responses and follow up.
ProsCons
Quick Resolution
Knowledgeable team
No escalation required
Support cares about my success
Problems left unsolved
Slow Initial Response
I am unsure of what is meant by this question.
Yes - No, not resolved.

Using Paycom

Everything runs smoothly. Would like to have received more training in certain areas.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • time and attendance
  • onboarding
  • payroll
  • training modules/search function
Yes - Works great.