Forever Grateful for Paycom!!!
August 23, 2023

Forever Grateful for Paycom!!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for onboarding, Learning courses, Benefits, and Expenses. It streamlines our processes better, mitigates manual work, and houses action items all in one platform as opposed to numerous.
  • Expenses
  • Taxes
  • Onboarding
  • Being able to export all courses in Paycom, in order to see a full list of course. names
  • For address change notifications, it is unclear what action we do - it only gives me the option to delete the notification, not look over it for tax purposes, etc. Should be an option to 'ignore' or 'go to profile to changes taxes' if needed.
  • COBRA - Generating COBRA should come in as a notification if we forget to do it after we submit a PAF. Extra layer of protection that COBRA does get generated.
  • Less manual entries
  • Taxes are more accurate/cleaned up
  • More user-friendly
  • App works much better than previous HR/Payroll system
  • Onboarding quicker and more seamlessly
  • Forces employees to pay more attention to their paychecks
  • Forces employees to make changes on their own profiles.
  • More automatic process for Expenses, as opposed to previous manual process
  • Benefits, Learning Courses, and Expenses are now in Paycom, as opposed to other platforms.
Paycom offers better customer service and account management, better overall communication, more efficient services; implementation was outstanding, the people who handled our account and implementation were always so helpful, knowledgeable, available and made us feel heard and confident in choosing Paycom. Paycom is also very well-versed in tax registration, and more efficient payroll processing.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom implementation was so helpful and seamless. Super organized. I like how everything was set up prior to launch, as opposed to us launching Paycom with our employees and still having to do numerous cleanups and setting up workflows. I cannot think of any areas that were less appropriate.

Paycom Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
10
Balance details
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
New hire portal
10
Manager tracking tools
10