Amazing Product - You won't be disappointed!
February 08, 2024
Amazing Product - You won't be disappointed!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
We utilize Paycom's payroll and onboarding features. Paycom's payroll processing is seamless considering we do not utilize their time and attendance. We come from the Staffing Industry where our payroll and billing is unique and requires us to use our own time and attendance platform. We have no issues importing the hours for payroll, the ease of importing large amounts of payroll information using templates has streamlined the payroll process as well. The electronic onboarding has removed all paper documentation, and we enjoy that we have visibility to each employee's HR files right at our fingertips. Everything is clean, seamless, and streamlined. We also never have to worry about downloading the most recent tax forms to provide to our employees, Paycom takes care of this for us as well.
- Customer Service Support
- Reporting
- Batch editing/filtering abilities to make changes quickly for large amount of employees at one-time
- Payroll Processing
- Onboarding
- Visually, Paycom updated the layout which I feel could be better. It seems a bit messy to the eye.
- Wish there was a place to insert notes.
- 2 factor authentication is a bit excessive at times
- The email login credentials on employee side does not work
- saved time - streamlined many aspects within Administration.
- reduced over-head administrative costs by combining two roles in one.
We had numerous issues with ADP's customer support. Many times my payroll would error out and I would sit on hold for over an hour just to get someone to clear the error and send me the payroll register back. With Paycom I am in control of downloading my payroll registers, submitting payroll, and unsubmitting payroll if needed. With Paycom, I have the ability to get payroll done in 1-2 hours versus 4 plus hours, sometimes even 8 hours with ADP.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes