Paycom Review
July 10, 2025

Paycom Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use it for payroll, applicant tracking, document management, and organizational structure.

Pros

  • Regular rate pay in California, there are a few other companies that can do regular rate of pay and also the documents.
  • Housing and management assignment is really great.
  • The reporting is the best reporting. I've worked with many payroll systems and I love the reporting for Paycom and then the setup for the entire setup for all accruals, being able to do it myself.

Cons

  • Implementation was a struggle. We didn't quite understand the product when we were in implementation, so it did take some time to get it where we wanted it to, so it was fully functional and then it does take a long time to get any changes across the finish.
  • Payroll has decreased in time now that we have it set up, and so that has saved on labor, which is a huge return on investment and then also not having corrections and missed a meal. The missed meal waiver is a huge return on investment because we have almost no missed meals now.
Mostly the biggest one for me is reporting. The reporting feature is better than Paylocity, Paychex, ADP. That's huge for me and I'm able to pull all of that data very quickly.
The automated features for reminders on documents has really helped because my admin are not doing that any longer. Paycom does it for me. Same thing with Beti. Everybody's waiting for their check approval before I get it, so that helps me not of the day of and figuring out if somebody has commissions wrong or anything like that.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

No

Would you buy Paycom again?

Yes

It's definitely well suited for California employers. It's well suited for Beti. A lot of blue collar workers want to know what they're going to get paid before they get paid. The Vault card has worked really well for us as well for our employees. So anybody who has a lot of data that they need to find because of having a large employee size, I think would be great.

Paycom Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Katherine Lenhart | TrustRadius Reviewer
    Thank you for sharing your feedback about Paycom. We're glad to hear that our solution has met your needs for payroll, applicant tracking and more. We appreciate your kind words about our reporting and automation features and we're glad that the Vault card has been well-received by your employees. Thank you for recommending Paycom to other organizations, we appreciate your review!

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