Paycor rocks
Updated February 25, 2023

Paycor rocks

Catherine Haener CPA, PHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Time & Attendance
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

PayCor is used by the entire organization. We use it to onboard new employees, to manage time and attendance, payroll and benefits. Our employees use PayCor to request vacation, watch their punches and read communications from the HR department. PayCor helps me to communicate with employees across three shifts, saves me a great deal of time managing payroll and benefits, and helps my supervisors manage and approve time cards.
  • Time and attendance-the time clocks are easy to set up and use, the employees can look at their hours on the PayCor app. They will even come to me and tell me when there is a problem, which saves ma a ton of time trying to track down solutions.
  • Onboarding-no more paper! Yay! Employees register and log into PayCor, fill out everything necessary before they even come to work. I don't spend time chasing down IDs or tax forms.
  • Payroll-so easy! Dump time cards right into the pay grid and move along.
  • Third shift hours are sometimes difficult to track, especially when there is OT. The punches sometimes need to be tweaked to get the totals to work properly.
  • The reports are great, the report builder could use some improvement. I have been able to get what I need from regular reports, so it hasn't been an issue.
  • The knowledge base is very basic. I usually have to engage customer service when I need to update or change something.

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Yes

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

Yes

  • My payroll used to take three days to complete. Now it takes only a few minutes.
  • My employees have more information at their fingertips. They can see their hours, they can reference HR materials and they can get check stubs.
  • All I-9s are electronic, and I'm sure to have one for every person.
Our HR and/or payroll team has saved 25-50 hours per month. - Employees can see their paychecks and punches. It saves me time having to look it up for them.
Check stubs aren't lost. Ever.
The journal entry is created in PayCor, I just need to enter the numbers. No more math.
Punches are calculated and dumped into payroll for me. I don't have spreadsheets anymore!
Supervisors approve the timesheets, no punch cards, no math, and no chasing people around for answers.
I don't have to spend an hour watching someone fill out their tax forms.
One stop shop for recruiting. I don't have to post everywhere, PayCor does it for me.
I have supervisors and employees at all levels of technical knowledge. Nobody has had any issues with PayCor. Losing passwords is the biggest issue I have with employees. They all use it, and they all understand it. Minimal training required. It is just an easy software to use.
I liked PayCor's presentation better. I liked the price, platform and the people. I'm still happy with the decision.
I can't think of a scenario where PayCor would not be the right decision. If you have to manage payroll, it is a great platform. Customer service is great, the platform is customizable, and it is user friendly. The add-ons are icing on the cake. Recruiting is a great module and implementing Benefits was a great experience. The employees are engaged in the use of the software and the [supervisors] find it easy to use too.

Paycor Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
9
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
New hire portal
9
Manager tracking tools
9
Line-of sight-visibility
9
Performance tracking
9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

Using Paycor

5 - Payroll HR approving payroll
We just call in with issues. Support is great!
  • Onboarding
  • Payroll
  • Benefits
  • Receuiting
  • Can’t think of any
  • Scheduling
  • Surveys
PayCor is awesome. Support is great, the platform is user friendly and the employees are engaged.

Evaluating Paycor and Competitors

Yes - Quickbooks
  • Price
  • Product Features
  • Product Usability
Not having to worry about payroll taxes was a huge relief.

Paycor Support

Making the phone call is the best way to communicate with PayCor. The hold
time is always short and the responses and assistance is fantastic. The support emails aren’t as quick.
ProsCons
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Did not purchase any support. When I call support, they fix the issue. I’m impressed that any time I call with a question or problem, there person that answers the phone can answer the question. I don’t get out on hold or transferred. One call and done.
I recently started a new position that (yay!) used PayCor. I needed to become administrator without anyone else’s approval since there was nobody in the company to do it. They got right on the problem and had me up and running in No time. There were a couple of modules that needed additional updates, but they were handled quickly and efficiently.