Proceed with Caution
May 16, 2023

Proceed with Caution

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is used as the HRIS system at my company. We use HR & Payroll, ATS, Performance Management, Expense Reporting, BI, and reporting, among other modules.

Pros

  • Payroll
  • Applicant Tracking

Cons

  • Reporting- There are not enough working, customizable reports. Specifically in the benefits module
  • Performance Management- This tool fails to notify managers of upcoming reviews frequently. Despite tons of troubleshooting
  • Communication and Professionalism- I have no idea who my dedicated account representative is. They have not once answered the phone when I call. When I call, I get a different person every time and most of the time, they are unable to resolve the issue in a timely manner.
  • Benefits- The open enrollment process is the worst I've ever seen.
  • Increased time for HR Department- Manually providing open enrollment data in place of a file feed because Paylocity wants to dodge responsibility
  • Increased Errors due to data needing to be repeatedly put in multiple modules
  • Reduced time from the ATS messaging feature
Automating responses for candidates in the ATS is helpful. I enjoy pulling templates to request a phone screening appointment, follow up with an active candidate, and/or decline a candidate.
My employees enjoy using the Community page to recognize others with Impressions. I like the Community page, as it's only seen by current, active employees.
All HRIS systems have pros and cons. As stated earlier, I do feel that Paylocity falls within the bottom two HRIS systems that I've used during my career.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

No

I would be hesitant to recommend Paylocity to anyone, regardless of industry. While I understand that all HRIS platforms have shortcomings and downfalls, Paylocity is in the bottom two of all of the systems I've used during my ten years in Human Resources.

Paylocity Feature Ratings

4.1
Employee demographic data
5
Employment history
4
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
2
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
1
5.5
Pay calculation
6
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
2
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
5
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
6.2
View and generate pay and benefit information
5
Update personal information
5
View job history
4
View company policy documentation
8
Employee recognition
9
Asset Management ()
Not Rated
1.0
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
2.8
Performance plans
3
Performance improvement plans
3
Review status tracking
2
Review reminders
1
Multiple review frequency
5
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
5.0
New hire portal
4
Manager tracking tools
6
2.0
Corporate goal setting
2
Individual goal setting
2
Line-of sight-visibility
Not Rated
Performance tracking
2
6.9
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
8
Duplicate Candidate Prevention
4
Applicant Tracking
7
Notifications and Alerts
8

Using Paylocity

User experience is great if you are a standard employee. The reason that my company keeps Paylocity is because of the ease of use for our employee base. It is a nightmare for Administrators.
ProsCons
Relatively simple
Easy to use
Technical support not required
Familiar
Not well integrated
Inconsistent
  • Payroll
  • TA
  • Reporting
  • Benefits
  • Performance Management- Specifically Reviews
Yes, but I don't use it

Comments

More Reviews of Paylocity

  1. Home
  2. HR Management Software
  3. Paylocity Reviews
  4. User Review of Paylocity