This is the way!
July 30, 2024

This is the way!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

All payroll and HR administration including training for our own internal operations and also multiple clients' businesses ranging from 3 up to 100 employees. We are a HR consulting and service provider.

Pros

  • New client onboarding. Launching Paylocity effectively.
  • Onboarding new employees and personnel records.
  • Time keeping and payroll.

Cons

  • Enable administrator capability to create new fillable forms and documents.
  • Efficient onboarding. Overall time spent is reduced by 70%.
  • Personnel filing and record keeping. Very simple and much more organized. Compliance auditing time is reduced by 75%.
Efficiencies have increased our profitability significantly. I estimate more than 25% with some clients.
None. We haven't utilized them.
Paylocity is hands down the best platform to work with in every way as a tool and also as an overall customer and support experience.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Onboarding new employees. Time keeping and editing with ease.

Paylocity Feature Ratings

Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
New hire portal
10
Manager tracking tools
10

Paylocity Support

Each time I've called my issue was resolved quickly and pleasantly.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, I am not the decision maker.
I needed to add an onboarding item for time and labor configuration as we had not set it up initially. The support tech knew exactly how to add the checklist module and walked me through the process in minutes. I was able to repeat this process on my own for other clients' Paylocity accounts and checklist items.

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