Procore helps with workflow and productivity
Updated January 17, 2020

Procore helps with workflow and productivity

Brian Hennessey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management
  • Quality & Safety
  • Field Productivity

Overall Satisfaction with Procore

We use Procore to manage projects and sub projects on a daily basis. We also use it for fire door and quality assurance inspections. It helps us manage workflow and production as well as giving field staff the ability to make notes of areas that need attention.
  • Ability to include floor plans within project management.
  • Directory of employees and contact information.
  • Continuity between the web-bases user interface and the app based user interface.
  • Sometimes buggy in or around software updates.
  • Streamlined work flow between office and field staff.
  • General contractors can have the same information we have at all times, in real time.
We have an Engineering Data base that we have implemented that works with Procore to enable our Field Techs to see previously used systems
Procore enables the staff to make edits, update punch lists, and make completed work happen in real time.
I cannot speak to this aspect
Procore is an all in one program where our previous way involved using many different programs.
Procore suites this company particularly well as many of the general contractors that hire us also use it, making continuity of information sharing easy.More and more companies we work with are using Procore and the continuity between Contractors is a huge plus

Procore Feature Ratings

Plan distribution & viewing
8
Plan markups & sharing
9
Document sharing
9
Issue tracking & punchlists
10
Photo documentation
10
Jobsite reports
10
RFI tools
8
Collaboration & approvals
8
Mobile app
7

Using Procore

50 - Everything from front office to field technicians.
1 - Our in house support for Procore is done by our in house IT director
  • Job management
  • Work Flow
  • Vehicle inspections and maintenance
  • Enhanced job documentation including production pictures
  • Using Procore to schedule and manage a new division we are starting up
  • Implementing a more in depth Quality Assurance procedure
Procore gives NFS the ability to do our job more efficiently and productively.

Evaluating Procore and Competitors

Yes - We use Procore in place of Office 365 in regards to product documentation and reporting. Using 365 was clunky and required multiple steps to complete. Procore streamlines this many times over.
  • Product Features
  • Product Usability
  • Analyst Reports
Being able to have 1 product that everyone can use, from front office to field staff.
The decision to use procore was not mine, and personally I cannot speak to this.

Procore Implementation

Not at this time
Change management was minimal - I cant speak to this
  • Learning curve
  • Getting everyone to loose the old habits of using 365

Procore Training

  • Online training
  • in-person training
The in person training was done by our IT director, but he received extensive training by Procore
It was easy and straight forward
Some aspects of this product dont require specific training and are very intuitive.

Configuring Procore

The configuration of Procore is amazing and suits our company so well

Procore Support

Our IT director is able to get resolutions to problems or modifications needed quickly and in a timely manor.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Procore was able to show us how to customize our usage of the inspection reporting function to suit our needs and was a tremendous help!

Using Procore

Its very intuitive and does so much for the end user
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Timesheet entry
  • Production entires
  • Occasionally the Quality Assurance reporting can be cumbersome
Yes - I personally don't use it as much as others, but I hear that it is easy to use

Procore Reliability

Procore can expand and contract to our needs as quickly as they happen and is easy to do so
Procore is VERY rarely out of service, and they give ample notice of when they will be shut down due to maintenance and upgrades
Procore sometimes takes a little while, but that very well may be due to our in house bandwidth usage

Integrating Procore

  • Docustar
  • Office 365
Office 365 was very easy to integrate. We are still working on getting Docustar to integrate
  • None to my knowledge
I cannot speak to this
I cannot speak to this
I cannot speak to this
Honestly I cannot speak to this

Relationship with Procore Technologies

I was not part of this process, I cannot speak to this
I was not part of this process, I cannot speak to this
I was not part of this process, I cannot speak to this
I was not part of this process, I cannot speak to this

Upgrading Procore

  • Report production was made easier
  • Mobile version bugs were fixed