Overall Satisfaction with Procore
We use Procore to manage projects and sub projects on a daily basis. We also use it for fire door and quality assurance inspections. It helps us manage workflow and production as well as giving field staff the ability to make notes of areas that need attention.
- Ability to include floor plans within project management.
- Directory of employees and contact information.
- Continuity between the web-bases user interface and the app based user interface.
- Sometimes buggy in or around software updates.
- Streamlined work flow between office and field staff.
- General contractors can have the same information we have at all times, in real time.
We have an Engineering Data base that we have implemented that works with Procore to enable our Field Techs to see previously used systems
Procore enables the staff to make edits, update punch lists, and make completed work happen in real time.
I cannot speak to this aspect
Procore is an all in one program where our previous way involved using many different programs.
Procore Feature Ratings
Using Procore
50 - Everything from front office to field technicians.
1 - Our in house support for Procore is done by our in house IT director
- Job management
- Work Flow
- Vehicle inspections and maintenance
- Enhanced job documentation including production pictures
- Using Procore to schedule and manage a new division we are starting up
- Implementing a more in depth Quality Assurance procedure
Evaluating Procore and Competitors
Yes - We use Procore in place of Office 365 in regards to product documentation and reporting. Using 365 was clunky and required multiple steps to complete. Procore streamlines this many times over.
- Product Features
- Product Usability
- Analyst Reports
Being able to have 1 product that everyone can use, from front office to field staff.
The decision to use procore was not mine, and personally I cannot speak to this.
Procore Implementation
- Implemented in-house
Change management was minimal - I cant speak to this
- Learning curve
- Getting everyone to loose the old habits of using 365
Procore Training
- Online training
- in-person training
Some aspects of this product dont require specific training and are very intuitive.
Configuring Procore
Not at this time
Not at this time
Procore Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Procore was able to show us how to customize our usage of the inspection reporting function to suit our needs and was a tremendous help!
Using Procore
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Quick to learn Convenient Feel confident using Familiar | None |
- Timesheet entry
- Production entires
- Occasionally the Quality Assurance reporting can be cumbersome
Yes - I personally don't use it as much as others, but I hear that it is easy to use
Procore Reliability
Integrating Procore
- Docustar
- Office 365
Office 365 was very easy to integrate. We are still working on getting Docustar to integrate
- None to my knowledge
I cannot speak to this
I cannot speak to this
I cannot speak to this
Relationship with Procore Technologies
I was not part of this process, I cannot speak to this
I was not part of this process, I cannot speak to this
Upgrading Procore
- Report production was made easier
- Mobile version bugs were fixed