Easy to use benefits platform for remote teams
November 01, 2024

Easy to use benefits platform for remote teams

Pete Ballotta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Rippling PEO

Overall Satisfaction with Rippling

We use Rippling for our company Benefits administration for a team of geographically dispersed employees. We utilize the platform for easy access to health, dental, life, and vision benefits, as well as options for HSA, FSA and 401k plans. Since we are a small company and do not have a large HR team, Rippling helps to simplify this process so any employee can easily access their benefits or tax information.

Pros

  • Easy to use web interface
  • Access to multiple options of suitable medical, dental, and insurance plans
  • Quick and reliable customer service help

Cons

  • There have been some outages when the platform was not available to access for a few hours.
  • It would be great to get an alert about 401k distributions once you hit a certain benchmark or limit for the year.
  • Making use of HSA/FSA funds could be easier (ie. monthly recurring payments have to be submitted and filled out every month instead of just submitting receipts).
  • Rippling provides an easy one-stop for our HR coordinator to access relevant tax and employee information quickly.
Rippling was recommended by one of my mentors and used at my previous company. We migrated off Gusto for one main reason - the increased options for benefits coverage were much more attractive for a growing company with employees in different parts of the US. I haven't used TriNet in a while, but I remember it required training and was a clunky interface to interact with.
Support has been very helpful and has responded quickly to requests when needed. This has mainly been around questions with FSA, HSA, and 401k as well as getting pre-hire Benefits options to share with candidates during the offer process.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

I rate usability by how much training and FAQ reading you have to do to get comfortable with the product. With Rippling, our team did not have to do much (if any) research on how to effectively use the platform.
It is a very easy to use interface that will be accessible without any real employee training. It offers a variety of integrations and health care plans that were suitable for a diverse team of employees based in different parts of the United States. Their customer support team and onboarding team were both very communicative and helpful getting things set up quickly.

Rippling Feature Ratings

8.8
Employee demographic data
8
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
10.0
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
10
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.5
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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