SDR Manager
January 19, 2018

SDR Manager

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Rainmaker

Overall Satisfaction with SalesLoft

We are primarily using Salesloft purely as an email automation tool. We generally send around 1000 emails a week. It's a great tool for getting a group of targeted emails out. We generally use it to drive people to local events, webinars, or even just to warm up a colder list. The analytics are a great way to target people who open or click over a certain rate.
  • Gives admins the visibility and metrics into what their team is sending out and what their success rates are
  • I like that it spaces emails out (subject to managers decision on length), causing a higher delivery rate
  • Great and useful analytics
  • We only use email functionality. Haven't used the dialing portion.
  • At least a couple times a week the team has issues with getting bumped from the email server causing some emails to fail
  • I don't think it's always good practice, but would be nice if sending over 1k emails in a day was an option
  • Increase in conversations/connects
  • Effectively set up multi-step email cadences
  • Frees up day from emailing too much with one-offs and allows more time to call people that might pick up
  • Tout
They're very similar in functionality from an email automation tool. Both very easy to use. I thought Tout was a bit easier but Salesloft can be taught and learned quickly. We only use Salesloft for emailing. We were looking into using the dialer years ago but at that time the communication with Salesforce with the dialer wasn't the greatest or what we needed. We also used Insidesales for dialing so they're a bit redundant. I think based on the fact that we only use it for emailing, Tout seemed just as good
Excellent for taking a colder list, and being able to quickly weed through the junk and come out with a clean targeted/accurate list to work from. Our data in Salesforce can be a bit dirty, so by using opens and click reports and getting rid of the undeliverable leads, we're able to prospect into a much more targeted audience.

Salesloft Feature Ratings