TrustRadius
Scale is a great solution with second to none support
https://www.trustradius.com/hyper-converged-infrastructureScale Computing HC3Unspecified9.7241101March 12, 2019
Scale is a great solution with second to none support
Overall Satisfaction with Scale Computing HC3
Scale HC3 is being used across the entire organization for all our server needs. It is housing all our VMs as well as all of our network storage. It has solved the issues with VMWare licensing, an outdated SAN as well as multiple host servers required to properly run a VMWare environment.
- The best thing about Scale is its simplicity. I used a VMWare solution for the past 5 years and never really felt like I had a grip on how to fully use it. I've had Scale in place for less than 6 months and am so confident in it, I feel as though I could almost train someone else on how to use it.
- Scale's technical support is second to none. I've had a couple of issues with it and everyone I've spoken with is knowledgeable, friendly and eager to help resolve any issue.
- With previous solutions, updating firmware is a large endeavor compared to Scale. Scale actually recommends doing it during production time instead of scheduling downtime during evenings or weekends. It makes managing everything easier without me having to come into work on my off time.
- As with everything, I wish the price was a bit cheaper but by comparison to others but it's not bad when compared to similar solutions.
- Not that it was needed in my case but the option to have a Scale engineer on site for setup might be nice for some instances.
- The scheduling of the setup calls and training could be explained a little better and even possibly a quick overview of how to use the scheduling portion of the customer portal.
10
We run everything on our Scale solution. This includes a SQL server for our ERP software, multiple licensing applications as well as file servers and domain controllers. I even have some desktops set up for VPN purposes. Everything works flawlessly. I can't imagine a scenario where Scale wouldn't meet our needs.
- Considering the short time I've had Scale, it's hard to speak to ROI but before purchasing we did compare costs of our previous solution in terms of licensing costs and future hardware costs and Scale was the less expensive option.
- From purely a power consumption perspective, the Scale solution is definitely a cost saving feature. I find myself with additional circuits that aren't needed any longer in my server room.
- Even in the short time I've had Scale in place, I can already tell that the uptime is better than with our previous solution.
- Nutanix and VMware ESXi
Scale replaced a VMWare solution. We compared Scale against a new VMWare solution as well as against a Nutanix hyper-converged solution. After looking at the costs, features, support, and hardware, Scale was the easy choice for our business. It fit every need we had and after 6 months of having it in place, I have no regrets with our decision.