ScienceLogic SL1 Review from a Solution Architect
April 21, 2020

ScienceLogic SL1 Review from a Solution Architect

Mark Cramer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

We use ScienceLogic SL1 to monitor devices nationwide and to alert on outages. In addition, we monitor the server health to determine if additional resources are needed and if failure has occurred.
  • Flexibility in how you can code your specific monitoring needs
  • Graphql
  • AIOPs
  • Patching and support
  • Fixing built-in power packs
  • Making the system more efficient--collectors can't handle 1000 devices without issues
  • Helped make sure solution health is tracked and used to determine improvments
  • Cost of the device license, collectors requirements and the extended architect costs are concerning
  • Support is has not been as good as we hoped. Need away to report a ticket for immediate help without being system down.
Yes - Nagios, it was not as flexible and did not meet the customer's needs.
Access to devices across the nation
We do device monitoring of new devices and work with external systems.
Some, with an external billing system.
  • Verify chillers are operational
Cost is becoming a concern and the upgrade process has introduced bugs--lack of maps.
ScienceLogic SL1 is well suited for monitoring and displaying solution health.