Good tool, not excellent
May 17, 2021

Good tool, not excellent

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

We've been using SL1 for some years for infrastructure and application capacity monitoring and we've been satisfied with the tool. The SaaS, agentless, open/customized tool brought us the opportunity to monitor our customer devices with power packs (some good, others not so much) and create our own monitoring collections, presentations, and monitors, which was good. The quick data warehouse and report/dashboard capabilities are a plus for the tool as well, for simple purposes they can fulfill what is required.
  • Agentless monitoring
  • Capacity monitoring
  • Cloud capacity monitoring
  • General integration through snippets/api/RBA
  • Development documentation is still required.
  • Out of the box integration with event management tools.
  • Good: agentless deployment, less time with installations.
  • Good: good out-of-the-box powerpack for most common systems, resulting in faster implementation.
  • Not so good: Specific power packs are very bad, need to create custom snippets/dynamic apps.
  • Not so good: huge appliances. We need more hardware to run the database than our production business high load oracle system.
Yes - We are replacing existing IBM Tivoli Monitoring environments (from both multi-tenant environments and customer-owned) with a ScienceLogic monitoring solution. Some small features, such as capacity/resource management capabilities, are also being migrated to ScienceLogic, however, for quick and short time data and graphs. Event management quick capabilities are being tested as well.
The capability of ScienceLogic to deliver out-of-the-box reports and dashboards (according to the maturity of the required/technology powerpack) changed the visibility across the infra, application, and services overall. Now, the customer and service provider, have, without the necessity of spending time developing easy and quick reports and dashboards.
We are barely using ScienceLogic SL1 to support new products or business growth. It is being used mostly as a monitoring software solution with capabilities of quick data validation, reports, and dashboards. Given that we can only indicate the tool is being used as a base software, required to keep the system up and running as expected.
SicenceLogic SL1 it is not integrated and/or automated to deliver workflows or process across the IT ecosystem. It is being used as a base system, the run book automation or events the tool triggers are used as a source, not the middle of integration or automation, as indicated in the question above.
  • Quick dashboard
  • Quick reports
  • Easy growth
Price and licensing business format.
Time for implementation.
SaaS possibility.
Easy customization.

ScienceLogic is very well suitable for overall capacity monitoring, for the operational system, application or cloud and is very nice if quick information intervals are required for analysis (the tool is not a data warehouse). The dashboards and reports are very nice as well, since out of the box, you can have enough views required for a first analysis. The less appropriate scenario is the usage of ScienceLogic as an APM substitute and deep down dashboard/report tool.