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Skype for the best meetings.
November 04, 2019

Skype for the best meetings.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

Skype is used by almost everyone in the organization. It allows us to communicate with external clients, vendors and partners. We have had good success with Skype being a tool to having virtual meetings. We have had conversations with users around the world. It is a tool that is widely used!
  • Chat
  • Voice
  • Video
  • Recording
  • Sharing
  • Reporting
  • Communication
  • Ease of use
  • Conversation
Skype is a great tool and it is better than the others, Zoom, GoToMeeting, Appear.in because it is widely used around the world. The other applications require new users to sign up and download software, where most people I work with already have Skype and are ready to go and have a meeting!
The overall support with Skype is excellent. I have not had many issues so it seems the support team is fixing issues before new users encounter them. It is best when you do not need to get in touch with the support team and the product works well out of the box as expected.

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Skype is well suited in scenarios where one needs to speak with someone or a group of people that are in different locations. It works well internationally and across the US. It is less appropriate when users are in the same room, they should simply have a normal conversation in person rather than using Skype.

Skype Feature Ratings

8.0
High quality audio
8
High quality video
8
Low bandwidth requirements
8
Mobile support
8
7.0
Desktop sharing
7
Whiteboards
7
7.0
Calendar integration
7
Meeting initiation
7
Integrates with social media
7
Record meetings / events
7
Slideshows
7
6.0
Live chat
6
Audience polling
6
Q&A
6
7.0
User authentication
7
Participant roles & permissions
7
Confidential attendee list
7
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using Skype

10 - All business functions use Skype. The marketing team uses it to speak with designers and creatives, the operations team uses it to speak with suppliers and manufacturers. The sales team uses it for interviews and phone screens. Overall the entire organizations use Skype to support any communication needs they have with external parties.
1 - Basic computer skills are the required to support skype. our users are savvy and do not have issue here.
  • Communication
Skype is easy to use and most partners already have it.

Evaluating Skype and Competitors

  • Product Usability
The most important factor in the decision to implement Skype was that it was an easy to use communication platform to speak with external parties.
I would not change anything, it was simple and easy.

Skype Support

ProsCons
None
None
I have not used Microsoft support for this product.