The one and only Skype
Kinga Odziemek | TrustRadius Reviewer
October 30, 2019

The one and only Skype

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype

We use Skype mainly for communication with our Remote team, Outsourcing teams and some of our clients who do not like other communication platforms. We use it on a daily basis, using both desktop and mobile apps. We have been using it from the very start of Brainy Bees, I have also used it personally.
  • Accessibility.
  • User-friendly interface.
  • Good quality of calls.
  • Lighter apps (so they would not lag on any devices).
  • Better quality of the video (audio is flawless).
  • Saving money on other apps.
  • Saving time on onboarding.
  • Better communication with clients since they use Skype themselves.
Since it has been longer out there it does not make mistakes that “newbie” tools can make. It is stable and trusted so both my team and my clients enjoy using it. It is simple and quick to hop on a call or have a short chat with Skype, and manage contacts.
Anytime I had any problems with Skype, the Customer team was there to help me. However, their help section is so advanced that I found many answers there without being forced to ask them in any other communication channels. It works really well and it is a very reliable tool for companies.

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Skype will work well if you are on the go and need to communicate with your clients and team. It is a stable desktop app too, will definitely play a significant role in each and every organization. It helps teams communicate better, more often and in the most efficient way, especially if they work remotely and hate e-mail communication if they prefer a quick chat or call.

Skype Feature Ratings

High quality audio
10
High quality video
6
Low bandwidth requirements
7
Mobile support
10
Desktop sharing
8
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
9
Live chat
9
Audience polling
Not Rated
Q&A
Not Rated
User authentication
7
Participant roles & permissions
8
Confidential attendee list
Not Rated