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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

Review

7 out of 10
May 07, 2024
Incentivized
I use Trinet for multiple purposes, for payroll, for time management and for hiring new employees and on boarding them
Continue reading

TriNet Review

3 out of 10
May 06, 2024
Incentivized
Our primary use is payroll. We are currently evaluating using it for its HRIS features such as; Recruiting, time off, performance …
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TriNet Review

9 out of 10
April 10, 2024
Incentivized
TriNet is our everyday HRIS, payroll and benefits platform. It addresses our issues by keeping everything in one place, making it a …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (647)
    9.1
    91%
  • Update personal information (661)
    8.3
    83%
  • Pay calculation (660)
    8.2
    82%
  • Benefit plan administration (671)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

33 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.8
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1129)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet for payroll, benefits, PTO, and consulting on HR issues
  • normal process implementation (payroll)
  • consulting on specific HR issues
  • Benefits information
  • answering specific questions about, for example, PTO inconsistencies
  • account contact is not as responsive as desired
  • fixing problems with data (PTO, for example)
okay for normal payroll management and basic hr (hiring, termination)

Less suited when you need to explain an issue and get a resolution on a specific issue
Human Resource Management (7)
52.857142857142854%
5.3
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
80%
8.0
Organizational charting
N/A
N/A
Organization and location management
90%
9.0
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (6)
81.66666666666666%
8.2
Pay calculation
90%
9.0
Off-cycle/On-Demand payment
70%
7.0
Benefit plan administration
80%
8.0
Direct deposit files
90%
9.0
Salary revision and increment management
90%
9.0
Reimbursement management
70%
7.0
Leave and Attendance Management (3)
53.33333333333333%
5.3
Approval workflow
100%
10.0
Balance details
30%
3.0
Annual carry-forward and encashment
30%
3.0
Employee Self Service (5)
52%
5.2
View and generate pay and benefit information
80%
8.0
Update personal information
100%
10.0
View job history
80%
8.0
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management
N/A
N/A
HR Reporting (3)
20%
2.0
Report builder
N/A
N/A
Pre-built reports
60%
6.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (4)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Succession Planning (2)
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
90%
9.0
New hire portal
90%
9.0
Manager tracking tools
90%
9.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (5)
N/A
N/A
Job Requisition Management
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • payr9oll is on time
  • love that they take care of payroll taxes, etc.
  • great consulting on HR issues
  • PTO resolution of issues is not handled well ... communication is an issue
in my experience, it is a little difficult to find things on the platform. When a competitor has to explain to me how to get the requested reports out of the TriNet platform, it says a lot about how unfriendly it is.
They have improved, but it is still difficult to get information on the resolution process when there is a problem with data such as PTO
business as usual
at the time, they would not approve us for health insurance
4
president, administrative, sales, creative team
1
administrative/management
  • payroll
  • hiring
  • termination
  • manage leave
  • consulting for leave request
  • not using it in the future
renewal rates too high
Yes
ADP, due to price
  • Price
  • Product Usability
would not change it
don't remember there being any significant issues
  • Implemented in-house
Change management was minimal
  • none, other than trial and error in some cases
  • Online Training
didn't use training much
no, didn't know it was available
No
Yes, when I had an employee with a serious illness. the hr consultant was very helpful with alternatives and recommendations.
  • getting basic employee info
  • payroll - I was given opposing advice a few times re: SAVE vs SUBMIT
  • expense reports - wasn't told how to convert to payroll
Yes
okay for high level stuff
has more functionality than we use
have never experienced the inability to access
no problems encountered
not much continuity between various partners
took me a while to get a dependable contact person
As long as I could find the appropriate contact, I received responsive help
don't remember
too much of a gap between the sales team, the implementation team, and then the ongoing support. handoffs could be handled better.
Yes
no problems
No
No
May 07, 2024

Great Help

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using TriNet as a PEO service to manage our employment in both Canada and the US.
  • Payroll services
  • Benefit packages
  • Customer services
We were looking for a budget fitting benefit packages for our Canada & US team members. TriNet has just the perfect package for us.
Human Resource Management (6)
80%
8.0
Employee demographic data
80%
8.0
Employment history
80%
8.0
Job profiles and administration
80%
8.0
Workflow for transfers, promotions, pay raises, etc.
70%
7.0
Organization and location management
80%
8.0
Compliance data (COBRA, OSHA, etc.)
90%
9.0
Payroll Management (6)
85%
8.5
Pay calculation
90%
9.0
Off-cycle/On-Demand payment
90%
9.0
Benefit plan administration
90%
9.0
Direct deposit files
80%
8.0
Salary revision and increment management
80%
8.0
Reimbursement management
80%
8.0
Leave and Attendance Management (3)
76.66666666666667%
7.7
Approval workflow
80%
8.0
Balance details
80%
8.0
Annual carry-forward and encashment
70%
7.0
Employee Self Service (5)
80%
8.0
View and generate pay and benefit information
80%
8.0
Update personal information
80%
8.0
View job history
80%
8.0
View company policy documentation
80%
8.0
Employee recognition
80%
8.0
Asset Management
N/A
N/A
HR Reporting (3)
66.66666666666667%
6.7
Report builder
70%
7.0
Pre-built reports
70%
7.0
Ability to combine HR data with external data
60%
6.0
Integration with other HR capabilities
N/A
N/A
Performance Management
N/A
N/A
Succession Planning
N/A
N/A
Onboarding
N/A
N/A
Performance and Goals
N/A
N/A
Recruiting / ATS
N/A
N/A
  • Improve payroll accuracy
  • Stay within HR compliance
  • Address employee satisfaction and retention
Overall great but always have rooms for improvement.
Great but it can be tricky sometimes to get questions answered as I will normally be transferred around.
It does not have much impact for our team as we are fully remote either way.
5
Finance, HR and accounting
No
  • Scalability
  • Ease of Use
  • Don't know
Change management was minimal
No, didn't need it. Things get resolved after escalating
No
Using the chat helps to escalate items not resolved. Trinet account managers are helpful too to schedule bi weekly call
  • onboarding
  • offboarding
  • payroll supporting report
  • getting payroll questions to answer
  • not friendly for team not based in US
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet for Payroll and Benefits. We do not used them for retirement plans
  • Selection of Medical Plans
  • Pricing of Medical Plans
  • Offering Medical and Child Care management accounts
  • The biggest confusion is deductible year vs plan year if they are not alligned as of January 1
TriNet is great for small employers looking to have benefits of a large employer.
Human Resource Management (7)
100%
10.0
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
100%
10.0
Workflow for transfers, promotions, pay raises, etc.
100%
10.0
Organizational charting
100%
10.0
Organization and location management
100%
10.0
Compliance data (COBRA, OSHA, etc.)
100%
10.0
Payroll Management (6)
61.66666666666667%
6.2
Pay calculation
100%
10.0
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
70%
7.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
N/A
N/A
Leave and Attendance Management (3)
N/A
N/A
Approval workflow
N/A
N/A
Balance details
N/A
N/A
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (5)
100%
10.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
100%
10.0
Employee recognition
100%
10.0
Asset Management
N/A
N/A
HR Reporting (3)
33.333333333333336%
3.3
Report builder
N/A
N/A
Pre-built reports
100%
10.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (4)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Succession Planning (2)
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (5)
N/A
N/A
Job Requisition Management
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • It's great to have Payroll and benefits administered by one Company with a dedicated service team
It's great to have robust web site and app and help bot.
Overall I am satisfied with the support except for when our company was on-boarded on 11/01 we WERE NOT Informed that our re-enrollment will always be as of Oct. 1 we were also NOT INFORMED that benefit year and deductible year for medical insurance will be not aligned.
We joined Trinet after COVID
We stayed with TriNet; ADP only offers 2 health insuarnce plans and enrollment mid year as of 06.01
7
All employees, Partner and Financial Controller are account administrators
  • Payroll Reporting
  • Benefits Management
  • Employee Management
  • HSA and Childcare accounts
Yes
ADP and privately underwritten insurance
  • Other
Medical Benefits pricing
We would go with the same process BUT only enrolled as of 01/01 and not in the middle of the year to allign deductible and benefit years.
Implementation went smooth again... we were not warned that by signing on Nov 1 our re-enrollment be Oct 1 every year.
THIS WAS A HUGE MISTAKE.... We are still solving it.
  • Implemented in-house
Yes
Change management was a minor issue with the implementation
  • Selecting new medical plans
  • Not enough discussion of re-enrollment next year
  • In-Person Training
We were properly trained after integration
Great product especially for small business
No - we have not done any customization to the interface
No - we have not done any custom code
We did not purchase premium support. We have dedicated team for a day to day support and it works great. The bot is also very helpful.

BUT we stumbled hard with the issue of aligning benefit year and deductible year and we are still solving it 6 months into it.
No
Yesterday I had payroll and termination issue and it was answered in 10 min
  • Payroll View
  • Managing employees
  • Reflecting pay raises
  • Payroll integration with Quickbooks
Yes
The site is never down, not in the last 2 years
I am still trying to integrate with QBO other then that great xls and pdf reports
  • QBO
  • QBO
  • File import/export
TriNet fee was negotiated
I like that we had dedicated team during initial transition and dedicated team now for a day to day questions.
No
No
No
Judy Keesecker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Trinet for our payroll processing, Medical and Dental Benefits, 401K, and HR for assistance. I have been with my company for over 4 years and the company has been using Trinet since 2016. The online processing is simple along with the onboarding of new employees. Of all the payroll companies I have used in other jobs this one is simple and straightforward. They answer questions as they arise. Very professional with their clients. Trinet being a PEO company is best to use as the HR laws are cumbersome and keep changing. They have all the tools we need available to use. They take care of the taxes and reporting. Their reports are simple to use and during PPP they had sample reports to use and enter our information. They keep their clients apprised of new laws or changes for HR or Payroll.
  • Payroll processing
  • Communication via email with their clients
  • payroll reports
  • Benefit process
  • onboarding new hire
  • Vacation and sick leave tracking etc
  • To have some reports readily available like SOC
  • Workers comp reporting to have access in the reports
  • Cobra information if former employees opt-in having that information available in the reports section would help
Their platform is simple to use and user-friendly. Administrators have access to employee info which is good. All reports are in the reports section and you can customize the reports to fit your payroll periods and what you want to see on the reports. They have custom reports you can build your own. I have not tried it yet. It can integrate with your accounting software depending on which one you use. Yet it will not work for all clients if they have more than one Chart of account numbers for their payroll in their accounting system. So having that to work for clients on how they break down their payroll in the system would be helpful, for example, expenses. In payroll, it is entered as 1 number, but that one number in the expense report employees submit tends to be broken down to more than one Chart of Account. So that integration with clients' accounting software would not help.
Human Resource Management (7)
74.28571428571429%
7.4
Employee demographic data
70%
7.0
Employment history
70%
7.0
Job profiles and administration
80%
8.0
Workflow for transfers, promotions, pay raises, etc.
80%
8.0
Organizational charting
80%
8.0
Organization and location management
80%
8.0
Compliance data (COBRA, OSHA, etc.)
60%
6.0
Payroll Management (6)
81.66666666666666%
8.2
Pay calculation
80%
8.0
Off-cycle/On-Demand payment
80%
8.0
Benefit plan administration
90%
9.0
Direct deposit files
90%
9.0
Salary revision and increment management
70%
7.0
Reimbursement management
80%
8.0
Leave and Attendance Management (3)
86.66666666666666%
8.7
Approval workflow
80%
8.0
Balance details
90%
9.0
Annual carry-forward and encashment
90%
9.0
Employee Self Service (5)
32%
3.2
View and generate pay and benefit information
N/A
N/A
Update personal information
80%
8.0
View job history
N/A
N/A
View company policy documentation
80%
8.0
Employee recognition
N/A
N/A
Asset Management
N/A
N/A
HR Reporting (3)
53.33333333333333%
5.3
Report builder
80%
8.0
Pre-built reports
80%
8.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (4)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Succession Planning (2)
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
80%
8.0
New hire portal
80%
8.0
Manager tracking tools
80%
8.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (5)
N/A
N/A
Job Requisition Management
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • HR less time spent on all the laws and they have kept us inform
  • Processing payroll takes less time
  • Fees are a bit high for a small business
From other payroll companies' platforms, I have used, Trinet is user-friendly. It is easy to learn by oneself without assistance. If you have a question or need assistance they will help. For the most part, no assistance is needed with using their platform. I would recommend this to most people.
Whenever I had questions I would email or call and ask, say for instance when figuring out an employee's final check when termination of employment. Customer support has assisted in the way they process each day's pay. Trinet has helped with the HR processes by having self onboarding and the handbooks they have in the system are basic and we can add our own supplemental processes like how vacation hours are accumulated.
With Covid 19 pandemic, they have the PPP reports ready for us to use and we just needed to enter the dates on the reports to fill out the applications. They have given us a recovery credit which has helped in the fees expense area. They have had Webinars to teach how the forms work in filling out to apply for PPP loans and Loan forgiveness as well.
ADP is more complicated and not user friendly and they have too many different packages and not one size that Trinet has. The support with ADP is less desirable. The support with Trinet has been superb. With ADP you have to shop for the Benefits packages and 401k packages. With Trinet they take care of that and employees pick what they want.
4
Employee uses to enter their vacation request or sick time. Administrator moves approved vacation to payroll grid and reminds the manager to approve if it has yet to be approved. Trust advisor assists in more complex issues such as 401k compliance and how to fix etc. Administrator process the payroll reports for the company
2
Right now we have 2 employees. Technology of the industry and who payroll works
  • Communication
  • Training
  • Updates
  • Create own reports
  • Basic daily functions
  • Expenses
  • Job performance review
  • Salary comparison
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
Yes
The company used ADP before moving to Trinet. Not sure the reason why, as it happened before I started working here. I have used several different payroll companies in my past employment at other companies. Trinet platform is easy to use and one can train themself to use the platform.
  • Cloud Solutions
  • Integration with Other Systems
Cloud base so other users have access and things will not be lost compared to if it were on one's hard drive on their computer desk if the computer crashes and data was not backed up...all is lost
If I was involved in the process, I would like to have a demo of the software and pricing level structure for amount of employees a company would may have etc. Talking to other clients of the vendor to see how they enjoy the product.
Did not participate in this
  • Don't know
  • Was not involved in the process
  • Online Training
  • In-Person Training
  • No Training
I was training the person in our company I was replacing and not by a Trinet employee. She gave me minimal training. But enough for me to figure things on my own.
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
It depends on the person. I had minimal training from coworker. Other then that I figured it on my own and made things more simpler then the previous employee
Some of it is limited, but for the most part it works for what is needed as along as the person knows what they are doing. If one has no idea then that is a different story.
The report tool needs to be easier to use and easier to create reports. Especially for someone not as technical in the reporting or technically inclined. It be helpful to make it easier.
No - we have not done any customization to the interface
No - we have not done any custom code
n/a
I am not sure if Premium support was purchased when the company signed up with Trinet.
No
When I needed help creating a comparison report between payrolls. Since I could not seem to create, the support team help me and made life so much easier.
  • Payroll
  • Onboarding
  • Reports
  • Vacation reporting
  • Benefits
  • Creating own reports
Yes, but I don't use it
Cause it can be used as mentioned for sites and departments. Or even if employees work out of state and not at the HQ the the employer. Trinet makes is easy to do for payroll in other states as well.
It is available always as needed. Have not run into any problems. If I have I report it to support and they get back to me in a timely manner. So far there have not been any major issues
Pages loads quickly, it also depends on ones computer they are using. Other then that no issues
We have not used this
  • None at the moment
  • Quickbooks
It would be nice to do and I know it can be done, but we have more then one department or chart of account that we use, it does not look like it would work for our needs.
  • File import/export
Until I do it, not much I can give
I am sure it was not hard, but I was not here during the process of when the company was looking into Trinet.
The support staff easy to work with and always answered any questions we had.
Not sure it was used or not as the implementation was completed before I started working for the company
Was not involved in this process
I was not part of the process
Make sure to have all questions written before talking with vendor
  • Have not noticed much
  • Reports
  • Vacation being moved automatically to payroll
  • We shall see when it happens
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