Overview
What is TriNet?
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
Great Support for Small Nonprofit Organization
Review
Platform is good, I think Support could use improvement
Satisfied Company Using Payroll/HR/Benefits
TriNet review 2024
Great Help
TriNet Review
TriNet - Overall a good product, although lacking in some areas.
Very pleased with our decision to implement TriNet
I am very happy with TriNet
TriNet review
Great HR and Benefits Provider for small employers
Great HR partner for schools
TriNet Review
How TriNet Differs From Its Competitors
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TriNet was useful for a while with compliance and reporting. Issues with plan changes and staff needs …
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- View and generate pay and benefit information (647)9.191%
- Update personal information (661)8.383%
- Pay calculation (660)8.282%
- Benefit plan administration (671)7.979%
Reviewer Pros & Cons
Pricing
What is TriNet?
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
33 people also want pricing
Alternatives Pricing
What is Gusto?
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
What is Justworks?
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7Employee demographic data(428) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 7Employment history(468) Ratings
Employment history is the ability to track previous positions held.
- 6.7Job profiles and administration(438) Ratings
Job profiles and descriptions can be created and edited.
- 7.2Workflow for transfers, promotions, pay raises, etc.(526) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 6.5Organizational charting(359) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7Organization and location management(378) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.7Compliance data (COBRA, OSHA, etc.)(489) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.2Pay calculation(660) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8Support for external payroll vendors(5) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.1Off-cycle/On-Demand payment(184) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.9Benefit plan administration(671) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.8Direct deposit files(623) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.1Salary revision and increment management(545) Ratings
Salary revision is the ability to modify individual employee pay.
- 7.4Reimbursement management(334) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 6.9Approval workflow(351) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.1Balance details(413) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7Annual carry-forward and encashment(333) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 9.1View and generate pay and benefit information(647) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.3Update personal information(661) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8.5View company policy documentation(557) Ratings
Employees can review company handbook, and corporate policy documents.
- 5.7Employee recognition(190) Ratings
thank a team member
- 8.7View job history(486) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 1Tracking of all physical assets(1) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7.2Report builder(469) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.5Pre-built reports(523) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 7.5Ability to combine HR data with external data(256) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.3New hire portal(547) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.7Manager tracking tools(333) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 6.5Corporate goal setting(74) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(82) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 6.6Line-of sight-visibility(73) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.5Performance tracking(81) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7Performance plans(130) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.2Performance improvement plans(127) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.1Review status tracking(122) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 8Review reminders(131) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.2Multiple review frequency(3) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.2Candidate ranking(1) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 7Candidate search(57) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 6.5Candidate development(53) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.4Job Requisition Management(72) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 5.5Company Website Posting(1) Ratings
Software allows postings to be displayed on the company website
- 4.9Publish to Social Media(58) Ratings
Software provides ability to publish postings to social media sites
- 6.3Job Search Site Posting(72) Ratings
Software provides ability to publish postings to top job search sites
- 9.1Duplicate Candidate Prevention(1) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(76) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.6Notifications and Alerts(85) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TriNet?
TriNet Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
Succession Planning Features
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
TriNet Integrations
TriNet Competitors
- ADP TotalSource
- OASIS
- Insperity
- Paychex PEO
TriNet Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(1129)Attribute Ratings
- 6.7Likelihood to Renew49 ratings
- 4.7Availability15 ratings
- 4.7Performance15 ratings
- 7.4Usability597 ratings
- 6.9Support Rating683 ratings
- 8.2Online Training7 ratings
- 8.5In-Person Training6 ratings
- 3.3Implementation Rating27 ratings
- 8.7Configurability10 ratings
- 8.3Product Scalability14 ratings
- 8.2Ease of integration7 ratings
- 7.5Vendor pre-sale13 ratings
- 7.8Vendor post-sale13 ratings
- 7Professional Services4 ratings
- 7.3Contract Terms and Pricing Model3 ratings
Reviews
(1-4 of 4)Great, unless you need corrections
- normal process implementation (payroll)
- consulting on specific HR issues
- Benefits information
- answering specific questions about, for example, PTO inconsistencies
- account contact is not as responsive as desired
- fixing problems with data (PTO, for example)
Less suited when you need to explain an issue and get a resolution on a specific issue
- Employee demographic data
- 100%10.0
- Employment history
- 100%10.0
- Job profiles and administration
- N/AN/A
- Workflow for transfers, promotions, pay raises, etc.
- 80%8.0
- Organizational charting
- N/AN/A
- Organization and location management
- 90%9.0
- Compliance data (COBRA, OSHA, etc.)
- N/AN/A
- Pay calculation
- 90%9.0
- Off-cycle/On-Demand payment
- 70%7.0
- Benefit plan administration
- 80%8.0
- Direct deposit files
- 90%9.0
- Salary revision and increment management
- 90%9.0
- Reimbursement management
- 70%7.0
- Approval workflow
- 100%10.0
- Balance details
- 30%3.0
- Annual carry-forward and encashment
- 30%3.0
- View and generate pay and benefit information
- 80%8.0
- Update personal information
- 100%10.0
- View job history
- 80%8.0
- View company policy documentation
- N/AN/A
- Employee recognition
- N/AN/A
- Report builder
- N/AN/A
- Pre-built reports
- 60%6.0
- Ability to combine HR data with external data
- N/AN/A
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 90%9.0
- Manager tracking tools
- 90%9.0
- Corporate goal setting
- N/AN/A
- Individual goal setting
- N/AN/A
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- N/AN/A
- Publish to Social Media
- N/AN/A
- Job Search Site Posting
- N/AN/A
- Applicant Tracking
- N/AN/A
- Notifications and Alerts
- N/AN/A
- payr9oll is on time
- love that they take care of payroll taxes, etc.
- great consulting on HR issues
- PTO resolution of issues is not handled well ... communication is an issue
- payroll
- hiring
- termination
- manage leave
- consulting for leave request
- not using it in the future
- Price
- Product Usability
- Implemented in-house
- none, other than trial and error in some cases
- Online Training
- getting basic employee info
- payroll - I was given opposing advice a few times re: SAVE vs SUBMIT
- expense reports - wasn't told how to convert to payroll
Great Help
- Payroll services
- Benefit packages
- Customer services
- Employee demographic data
- 80%8.0
- Employment history
- 80%8.0
- Job profiles and administration
- 80%8.0
- Workflow for transfers, promotions, pay raises, etc.
- 70%7.0
- Organization and location management
- 80%8.0
- Compliance data (COBRA, OSHA, etc.)
- 90%9.0
- Pay calculation
- 90%9.0
- Off-cycle/On-Demand payment
- 90%9.0
- Benefit plan administration
- 90%9.0
- Direct deposit files
- 80%8.0
- Salary revision and increment management
- 80%8.0
- Reimbursement management
- 80%8.0
- Approval workflow
- 80%8.0
- Balance details
- 80%8.0
- Annual carry-forward and encashment
- 70%7.0
- View and generate pay and benefit information
- 80%8.0
- Update personal information
- 80%8.0
- View job history
- 80%8.0
- View company policy documentation
- 80%8.0
- Employee recognition
- 80%8.0
- Report builder
- 70%7.0
- Pre-built reports
- 70%7.0
- Ability to combine HR data with external data
- 60%6.0
- Improve payroll accuracy
- Stay within HR compliance
- Address employee satisfaction and retention
- Scalability
- Ease of Use
- Don't know
- onboarding
- offboarding
- payroll supporting report
- getting payroll questions to answer
- not friendly for team not based in US
Great HR and Benefits Provider for small employers
- Selection of Medical Plans
- Pricing of Medical Plans
- Offering Medical and Child Care management accounts
- The biggest confusion is deductible year vs plan year if they are not alligned as of January 1
- Employee demographic data
- 100%10.0
- Employment history
- 100%10.0
- Job profiles and administration
- 100%10.0
- Workflow for transfers, promotions, pay raises, etc.
- 100%10.0
- Organizational charting
- 100%10.0
- Organization and location management
- 100%10.0
- Compliance data (COBRA, OSHA, etc.)
- 100%10.0
- Pay calculation
- 100%10.0
- Off-cycle/On-Demand payment
- N/AN/A
- Benefit plan administration
- 70%7.0
- Direct deposit files
- 100%10.0
- Salary revision and increment management
- 100%10.0
- Reimbursement management
- N/AN/A
- Approval workflow
- N/AN/A
- Balance details
- N/AN/A
- Annual carry-forward and encashment
- N/AN/A
- View and generate pay and benefit information
- 100%10.0
- Update personal information
- 100%10.0
- View job history
- 100%10.0
- View company policy documentation
- 100%10.0
- Employee recognition
- 100%10.0
- Report builder
- N/AN/A
- Pre-built reports
- 100%10.0
- Ability to combine HR data with external data
- N/AN/A
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 100%10.0
- Manager tracking tools
- 100%10.0
- Corporate goal setting
- N/AN/A
- Individual goal setting
- N/AN/A
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- N/AN/A
- Publish to Social Media
- N/AN/A
- Job Search Site Posting
- N/AN/A
- Applicant Tracking
- N/AN/A
- Notifications and Alerts
- N/AN/A
- It's great to have Payroll and benefits administered by one Company with a dedicated service team
- Payroll Reporting
- Benefits Management
- Employee Management
- HSA and Childcare accounts
- Other
THIS WAS A HUGE MISTAKE.... We are still solving it.
- Implemented in-house
- Selecting new medical plans
- Not enough discussion of re-enrollment next year
- In-Person Training
BUT we stumbled hard with the issue of aligning benefit year and deductible year and we are still solving it 6 months into it.
- Payroll View
- Managing employees
- Reflecting pay raises
- Payroll integration with Quickbooks
- QBO
- QBO
- File import/export
Once you join Trinet you will be pleased
- Payroll processing
- Communication via email with their clients
- payroll reports
- Benefit process
- onboarding new hire
- Vacation and sick leave tracking etc
- To have some reports readily available like SOC
- Workers comp reporting to have access in the reports
- Cobra information if former employees opt-in having that information available in the reports section would help
- Employee demographic data
- 70%7.0
- Employment history
- 70%7.0
- Job profiles and administration
- 80%8.0
- Workflow for transfers, promotions, pay raises, etc.
- 80%8.0
- Organizational charting
- 80%8.0
- Organization and location management
- 80%8.0
- Compliance data (COBRA, OSHA, etc.)
- 60%6.0
- Pay calculation
- 80%8.0
- Off-cycle/On-Demand payment
- 80%8.0
- Benefit plan administration
- 90%9.0
- Direct deposit files
- 90%9.0
- Salary revision and increment management
- 70%7.0
- Reimbursement management
- 80%8.0
- Approval workflow
- 80%8.0
- Balance details
- 90%9.0
- Annual carry-forward and encashment
- 90%9.0
- View and generate pay and benefit information
- N/AN/A
- Update personal information
- 80%8.0
- View job history
- N/AN/A
- View company policy documentation
- 80%8.0
- Employee recognition
- N/AN/A
- Report builder
- 80%8.0
- Pre-built reports
- 80%8.0
- Ability to combine HR data with external data
- N/AN/A
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 80%8.0
- Manager tracking tools
- 80%8.0
- Corporate goal setting
- N/AN/A
- Individual goal setting
- N/AN/A
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- N/AN/A
- Publish to Social Media
- N/AN/A
- Job Search Site Posting
- N/AN/A
- Applicant Tracking
- N/AN/A
- Notifications and Alerts
- N/AN/A
- HR less time spent on all the laws and they have kept us inform
- Processing payroll takes less time
- Fees are a bit high for a small business
- Communication
- Training
- Updates
- Create own reports
- Basic daily functions
- Expenses
- Job performance review
- Salary comparison
- Cloud Solutions
- Integration with Other Systems
- Don't know
- Was not involved in the process
- Online Training
- In-Person Training
- No Training
- Payroll
- Onboarding
- Reports
- Vacation reporting
- Benefits
- Creating own reports
- None at the moment
- Quickbooks
- File import/export
- Have not noticed much
- Reports
- Vacation being moved automatically to payroll
- We shall see when it happens