Newly switched to TriNet
July 07, 2025

Newly switched to TriNet

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet provides full PEO services for our business including payroll, benefits, compliance, and general HR services. The product is an improvement over our previous setup that had payroll and benefits on separate platforms, which caused an added layer for employees to navigate. The TriNet platform is easy to use and intuitive from an employee perspective.

Pros

  • Integrated platform
  • Clean UI and analytics reports
  • Robust health benefit offerings

Cons

  • Customer support was not the best
  • Difficult to reach our HRBP for HR questions
  • Difficult to navigate to employee forms
  • Improved benefits offerings
  • HR service support
  • Integrated platform
Easy to run reports and intuitive platform makes navigation a breeze.
It can be difficult to reach the actual HRBP and instead you are triaged to a customer support representative.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

No

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

Great for a small company getting started with the PEO model. TriNet is large enough to have a robust benefits offering that has multiple providers and many different plan types to fit almost any employee’s health plan needs. The portal is easy to navigate and includes access to wfm, paystubs, benefits, and retirement.

TriNet Feature Ratings

5.3
Employee demographic data
7
Employment history
6
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
4
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
8
7.4
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
6
Reimbursement management
4
5.3
Approval workflow
4
Balance details
6
Annual carry-forward and encashment
6
6.4
View and generate pay and benefit information
8
Update personal information
8
View job history
7
View company policy documentation
8
Employee recognition
1
Asset Management ()
Not Rated
6.0
Report builder
7
Pre-built reports
6
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
5.5
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
7
3.5
Candidate search
4
Candidate development
3
4.0
New hire portal
4
Manager tracking tools
4
4.5
Corporate goal setting
4
Individual goal setting
4
Line-of sight-visibility
5
Performance tracking
5
3.6
Job Requisition Management
4
Publish to Social Media
4
Job Search Site Posting
3
Applicant Tracking
3
Notifications and Alerts
4

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 6 months ago
    Welcome to TriNet We are happy you have trusted us to serve your business and your valued employees. We look forward to continuing to work with you

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