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Ulti Pro Yeah or Nay
Updated March 22, 2019

Ulti Pro Yeah or Nay

Deanna Criss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

Payroll, benefits, onboarding. Being used by Finance and Human Resources. Addresses support that we lacked with our prior supplier.
  • The service people are always very nice.
  • You can receive assistance in minutes.
  • The year end process check lists are wonderful.
  • Missing functionality in UTM. I would like to have the supervisor access (in order to see what screens they see) along with my Administrator access.
  • Some of the support people may not have enough knowledge of our system or just in general.
I believe we have achieved most of our goals.
We saw it as an opportunity to grow.

It is well suited for payroll and time management.

It seems like information comes fast and furious at times but that just may be because of legislation.

UKG Pro Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.3
Pay calculation
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
8
8.3
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
7
8.3
View and generate pay and benefit information
10
Update personal information
9
View job history
7
View company policy documentation
7
Not Rated
Tracking of all physical assets
Not Rated
9.0
Report builder
Not Rated
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Upgrading UltiPro

  • I don't know if we have been through an upgrade
  • More efficiency

UltiPro Training

We did the online webinar training
  • Online training
The training was very good. If you had questions, you could get answers with little effort.

Using UltiPro

200 - All employees use Ulti Pro in one capacity or another.
4 - Accounting and Human Resources.
  • Payroll
  • Time entry
  • PTO tracking
  • Onboarding feature
  • Different PTO Plans
  • Suervisors being able to access reports
  • More of the big picture functions
Nothing is perfect.

Evaluating UltiPro and Competitors

UltiPro Implementation

We ran into some snags along the way but that is to be expected with any implementation.
Yes
  • It seemed redundant at times
  • Implemented in-house

UltiPro Support

No reason.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, especially with UTM. Nilay Patel is the best I have seen. He usually knows what is wrong even if I only explain it to him once.

Using UltiPro

No reason.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Convenient
Feel confident using
None
  • Payroll processing step-by-step
  • UTM is easy to maneuver
  • Business Intelligence
Yes