Totally satisfied
Overall Satisfaction with WatchGuard Network Security
We currently use WatchGuard's Firebox for internal network traffic and mobile VPN for productivity applications. We also use the AuthPoint for wireless connections.
- Ease to use
- Affordable
- Gret traffic visibility
- Lower TCO
- Integration of the entire product portfolio to technologies like Splunk. Some features of endpoint security are not integrated yet.
- WatchGuard has supported well the ROI in these last 10 years of use
- WatchGuard's ease to use has improved the user confidence on connecting applications out of office in this pandemic times
- The Firebox continuous and stable packet processing has allowed us to use the network anywhere, free of concernings.
We are WathGuard's reseller and services partner in Brazil. So as a the customers, We also use WatchGuard's products in our environment.
It helps when understanding product coverage and makes the purchasing simple to process.
Price, effectiveness and simplicity
Do you think WatchGuard Network Security delivers good value for the price?
Yes
Are you happy with WatchGuard Network Security's feature set?
Yes
Did WatchGuard Network Security live up to sales and marketing promises?
Yes
Did implementation of WatchGuard Network Security go as expected?
Yes
Would you buy WatchGuard Network Security again?
Yes
WatchGuard Network Security Feature Ratings
Using WatchGuard Network Security
16 - We are a cybersecurity focused company, with our team divided in functions like:
- Tech support
- GRC Analysts
- Office Administration
- Deployment
- Marketing
- Sales
- Data Science
- Cloud Security
- Human Resources
- Alliances and Partnerships
- Post-sales analysts
- Pre-sales analysts
4 - We aim to recruit and hire analysts to cover cybersecurity and support WatchGuard deploy/support, mostly with skills like below.
Experience in:
Experience in:
- Management and Operation of any UTM/NGFW platform;
- Complete higher education in Computer Networks, Information Security or IT (provided that the curriculum has depth in the subjects in question). It is essential to have broad expertise (full level) in: MFA, Digital Certificates, Firewalls (Policies and Security Features), Detection and response to security incidents (SIEM platforms), Threat Intelligence Platforms, EDR Platforms, Protocols and Network Connectivity (TCP/IP)Routing (Static, dynamic routes and routing protocols); Switching (Segregation using Vlans, etc.) Minimum proven experience of 5 years working in the Cyber Security area.
- Certifications related to the Information Security area;
- Desirable certificationsSystems Security Certified Practitioner (SSCP) Certified Cyber Professional (CCP)Certified Information System Security Professional (CISSP)
- Network Security and VPN for remote access
- Wireless Secure Access in our office
- Multi-factor Authentication for access the work applications
- Customers were surprised with the lower TCO
- Ease to use and manage
- It started do support integrations with other vendors like Splunk
- The Endpoint Detection and Response is a good way to go for a near future
- Integrate the data correlation from sources like the EDR tools with events management
- Attending regulatory compliances lihe LGPD (Brazil)
Evaluating WatchGuard Network Security and Competitors
Yes - The product replaced was based on Linux and the decision was to improve network security and traffic visibility also.
- Price
- Product Features
- Product Usability
- Product Reputation
We were higly motivated to go onboard with the partnership and to demonstrate to customers that we would rely on product by our own.
We would probably to escalate the platform for something like an universal management.
WatchGuard Network Security Implementation
- Implemented in-house
Change management was minimal - We had no problems at all.
- We had no significant issues
WatchGuard Network Security Training
WatchGuard Network Security Support
No. It was not offered because it is not provided in our region.
Yes - Yes. The response time was ok in average.
We have recently faced a problem with a product sold to a customer, when the Firebox that would be replaced was about to expire (two days left), and the new one had to be fixed due to an system error. The WatchGuard Support helped us in an magnificent way, extending the olg Firebox licensing until the system's new one would be fixed.
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support understands my problem Support cares about my success Quick Initial Response | None |
Using WatchGuard Network Security
Pros | Cons |
---|---|
Relatively simple Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The Dimension tool
- The advanced security tools present in the Total Security subscription
- The new visibility and report for user groups
- MFA integration with apple devices
WatchGuard Network Security Reliability
Integrating WatchGuard Network Security
- Splunk
Internet link monitor
Security events monitoring
User activities monitoring (AD)
Security events monitoring
User activities monitoring (AD)
- Proofpoint
- Cyberark
Not sure
- Single Signon
To expand the integrations ecosystem.
Relationship with WatchGuard Technologies
Prices were mandatory. The delivery time was good.
No. It's fine.
Upgrading WatchGuard Network Security
Yes - We have been enrolled as a beta testers for a long time and it is a pleasure for us to make part of it.
- More traffic speed
- New chipsets were well incorporated
- Not sure of what other benefits are expected from the next upgrade.