Overall Satisfaction with Wix
I own a small business that is currently a one-man operation. I travel to my clients' homes and sit with them to help them better learn technology (most commonly computers, tablets, smartphones, etc.). In starting this business, I knew I needed an online presence and I wanted to make my own website instead of hiring someone to do it for me. I researched online and compared (and used a trial) some of the major competitors. I decided on Wix for its features and price. Wix has allowed me to build my own online presence for my brand.
- Wix includes a lot of templates which helps to kick start building your site instead of starting from scratch.
- Wix actually has a lot of helpful tools to consider SEO while building your site to help get you found by search engines.
- Wix has its own app store with a decent selection of free add-ons as well as paid add-ons.
- Wix seems to require a lot of resources as the site gets more content. My site is fairly basic. A few pages, a handful of graphics, and some text. But editing the site is much slower than I would like. I have fast internet and have used multiple browsers and computers, but it's still considerably slow.
- Support can be difficult to reach. I had an issue when I very first signed up and all I could do was submit a question on a forum (no phone #, no email, etc.). Then the response I got was an answer through the forum. This was inconvenient in my opinion.
- They could improve rearranging strips. Sometimes it seems to cooperate and move all elements in the strip with it. Other times the background moves but leaves all the elements in place.
- Through organic search and PPC ads, I have been found online and earned new customers this way.
- I was able to see a positive ROI in my business after 2-3 months (considering time invested, not just subscription price).
- I am currently trying to use a Wix form to convert more leads and get contact information but I am not a fan of the forms I have seen so far.
- Squarespace and Weebly
Squarespace felt more advanced when I first began my comparison research. It seemed like it could potentially make the best looking websites but required a little more base knowledge or a higher learning curve for someone new to web design. Weebly seemed like a very worthy competitor but I enjoyed the Wix interface more so I went with Wix. Now that I have been exposed to Wix for a longer period of time, I actually would be very interested to try both Weebly and Squarespace again to see how they stack up now.
In my experience, I feel Wix is a great tool for a small business owner with a fairly simple website. The issues I have experienced with speed make me concerned that any kind of eCommerce site with a lot of products or any website with tens to hundreds of pages might be a rough experience to make changes to. I trust the site would work fine on the front-end but would be a painful experience for the person who has to log in and make changes to the site due to slow speed.