What users are saying about
71 Ratings
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Top Rated
1288 Ratings
71 Ratings
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Score 8.9 out of 100

UKG Pro

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Top Rated
1288 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • 15Five ranks higher in 2 feature sets: Performance and Goals, Performance Management

Performance and Goals

8.9

15Five

89%
7.7

UKG Pro

77%
15Five ranks higher in 5/5 features

Corporate goal setting

8.9
89%
26 Ratings
7.9
79%
262 Ratings

Subordinate goal setting

8.7
87%
28 Ratings
N/A
0 Ratings

Individual goal setting

8.8
88%
33 Ratings
7.8
78%
325 Ratings

Line-of sight-visibility

9.3
93%
25 Ratings
7.5
75%
228 Ratings

Performance tracking

9.0
90%
28 Ratings
7.7
77%
304 Ratings

Performance Management

9.0

15Five

90%
8.1

UKG Pro

81%
15Five ranks higher in 10/10 features

Performance plans

9.3
93%
22 Ratings
8.1
81%
374 Ratings

Plan weighting

6.8
68%
9 Ratings
N/A
0 Ratings

Manager note taking

9.5
95%
29 Ratings
N/A
0 Ratings

Performance improvement plans

9.0
90%
16 Ratings
7.8
78%
294 Ratings

Review status tracking

9.7
97%
24 Ratings
8.2
82%
396 Ratings

Rater nomination workflow

6.7
67%
5 Ratings
N/A
0 Ratings

Review reminders

9.6
96%
27 Ratings
8.1
81%
360 Ratings

Workflow restrictions

9.9
99%
14 Ratings
N/A
0 Ratings

Multiple review frequency

9.8
98%
22 Ratings
8.2
82%
302 Ratings

Reporting

9.6
96%
23 Ratings
N/A
0 Ratings

Human Resource Management

15Five

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.7
87%
678 Ratings

Employment history

N/A
0 Ratings
8.4
84%
705 Ratings

Job profiles and administration

N/A
0 Ratings
8.3
83%
681 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
8.0
80%
670 Ratings

Organizational charting

N/A
0 Ratings
7.7
77%
593 Ratings

Organization and location management

N/A
0 Ratings
8.0
80%
606 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.8
78%
479 Ratings

Payroll Management

15Five

Feature Set Not Supported
N/A
8.5

UKG Pro

85%
UKG Pro ranks higher in 7/7 features

Pay calculation

N/A
0 Ratings
8.9
89%
659 Ratings

Support for external payroll vendors

N/A
0 Ratings
8.4
84%
305 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.6
86%
184 Ratings

Benefit plan administration

N/A
0 Ratings
7.9
79%
600 Ratings

Direct deposit files

N/A
0 Ratings
9.0
90%
653 Ratings

Salary revision and increment management

N/A
0 Ratings
8.5
85%
534 Ratings

Reimbursement management

N/A
0 Ratings
8.0
80%
57 Ratings

Leave and Attendance Management

15Five

Feature Set Not Supported
N/A
7.8

UKG Pro

78%
UKG Pro ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
8.0
80%
469 Ratings

Balance details

N/A
0 Ratings
7.8
78%
491 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.6
76%
404 Ratings

Employee Self Service

15Five

Feature Set Not Supported
N/A
8.6

UKG Pro

86%
UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.9
89%
717 Ratings

Update personal information

N/A
0 Ratings
9.0
90%
720 Ratings

View company policy documentation

N/A
0 Ratings
8.7
87%
515 Ratings

Employee recognition

N/A
0 Ratings
7.7
77%
262 Ratings

View job history

N/A
0 Ratings
8.8
88%
704 Ratings

Asset Management

15Five

Feature Set Not Supported
N/A
7.2

UKG Pro

72%
UKG Pro ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.2
72%
177 Ratings

HR Reporting

15Five

Feature Set Not Supported
N/A
7.2

UKG Pro

72%
UKG Pro ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.4
74%
661 Ratings

Pre-built reports

N/A
0 Ratings
7.7
77%
673 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
6.5
65%
457 Ratings

Onboarding

15Five

Feature Set Not Supported
N/A
8.2

UKG Pro

82%
UKG Pro ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
8.3
83%
505 Ratings

Manager tracking tools

N/A
0 Ratings
8.1
81%
407 Ratings

Succession Planning

15Five

Feature Set Not Supported
N/A
7.4

UKG Pro

74%
UKG Pro ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
7.0
70%
138 Ratings

Candidate ranking

N/A
0 Ratings
7.6
76%
145 Ratings

Candidate search

N/A
0 Ratings
7.7
77%
143 Ratings

Candidate development

N/A
0 Ratings
7.4
74%
136 Ratings

Recruiting / ATS

15Five

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
8.1
81%
402 Ratings

Company Website Posting

N/A
0 Ratings
8.7
87%
385 Ratings

Publish to Social Media

N/A
0 Ratings
7.9
79%
306 Ratings

Job Search Site Posting

N/A
0 Ratings
8.2
82%
358 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.3
73%
297 Ratings

Applicant Tracking

N/A
0 Ratings
8.5
85%
386 Ratings

Notifications and Alerts

N/A
0 Ratings
7.9
79%
359 Ratings

Attribute Ratings

  • 15Five is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Online Training, Implementation Rating

Likelihood to Recommend

9.6

15Five

96%
40 Ratings
8.4

UKG Pro

84%
869 Ratings

Likelihood to Renew

10.0

15Five

100%
3 Ratings
9.8

UKG Pro

98%
190 Ratings

Usability

10.0

15Five

100%
3 Ratings
7.8

UKG Pro

78%
164 Ratings

Availability

15Five

N/A
0 Ratings
9.3

UKG Pro

93%
130 Ratings

Performance

15Five

N/A
0 Ratings
8.4

UKG Pro

84%
480 Ratings

Support Rating

8.4

15Five

84%
47 Ratings
8.2

UKG Pro

82%
782 Ratings

In-Person Training

15Five

N/A
0 Ratings
9.9

UKG Pro

99%
85 Ratings

Online Training

10.0

15Five

100%
1 Rating
8.5

UKG Pro

85%
198 Ratings

Implementation Rating

10.0

15Five

100%
2 Ratings
8.8

UKG Pro

88%
153 Ratings

Configurability

15Five

N/A
0 Ratings
8.6

UKG Pro

86%
75 Ratings

Ease of integration

15Five

N/A
0 Ratings
8.1

UKG Pro

81%
64 Ratings

Product Scalability

15Five

N/A
0 Ratings
9.1

UKG Pro

91%
91 Ratings

Vendor post-sale

15Five

N/A
0 Ratings
8.9

UKG Pro

89%
54 Ratings

Vendor pre-sale

15Five

N/A
0 Ratings
9.0

UKG Pro

90%
47 Ratings

Likelihood to Recommend

15Five

At first, it was a little much to continue reporting each week. Then, as time went on, it was more helpful as I was using it as a tool to accomplish and complete tasks that were listed. There have only been a few weeks that I was unable to complete a weekly report, but all in all, it has made me more aware.
Read full review

UKG

UKG is pretty well-rounded. There are some problems/lack of functionality, but it is very useful and helpful in other aspects. I mainly use the Recruiting Gateway and Onboarding Gateway. I wish there was more abilities for the hiring managers and other managers who are allowed to view posts/candidates. They can not view the presence tab, which is where documents the applicant attached are held and where documents that are uploaded by our Recruitment team are also uploaded. Since managers can't view this, it makes it difficult for them to see the whole picture and requires us to manually send them to the managers if needed. Also - the formatting in the Notes section under each applicant should have more format abilities. It all blends together in one big paragraph instead of allowing bullet points/tabs/etc.
Read full review

Pros

15Five

  • The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
  • The metric and key performance tools are very well designed.
  • Automated reminders and reporting are great features.
  • I find the customer services to be best in class.
Read full review

UKG

  • Streamline payroll and tax payments
  • BI reports and analytics - via scheduled delivery
  • Consolidating all employee data on a user-friendly platform for easy navigation and administration
  • Products are holistic, and all geared towards helping HR and companies manage their teams and team members
Read full review

Cons

15Five

  • Questions are repetitive weekly, though this may be a function of our administrator, and not the platform itself. Answering the same questions every 2 weeks is an awful lot like the movie Groundhog day.
  • Give employees at all levels visibility into the "How are you feeling" score to get a pulse on the entire company at once.
Read full review

UKG

  • Onboarding - being able to really reach a new hire in the days before their start date, with the information that they may need ahead of time or on day 1
  • Proxy for the HR Team - HR usually gets requests from employees that it would be helpful if there was the ability to proxy in the system as that employee to see the exact errors or questions that arise, instead of asking for screenshots and having to hold meetings to see the employee's screen
  • Support - has been lacking recently compared to what it was. Most of the representatives are really knowledgeable, however, their ability to react to your service ticket in a timely manner leads to many escalations. In the past, we have been able to get quicker service and not miss SLAs, however recently we have noticed more slipping in response times.
Read full review

Pricing Details

15Five

Starting Price

$0

Editions & Modules

15Five editions and modules pricing
EditionModules
Basic71
Plus142
PerformanceCustom Pricing3

Footnotes

  1. per person/per month
  2. per person/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

UKG Pro

Starting Price

Editions & Modules

UKG Pro editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Contact UKG

    Likelihood to Renew

    15Five

    This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
    Read full review

    UKG

    We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
    Read full review

    Usability

    15Five

    It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!
    Read full review

    UKG

    There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
    Read full review

    Reliability and Availability

    15Five

    No answers on this topic

    UKG

    I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
    Read full review

    Performance

    15Five

    No answers on this topic

    UKG

    Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
    Read full review

    Support Rating

    15Five

    The 15Five support team is amazing. They were always willing to speak with me when I did something wrong in the system and never had a harsh or placing judgment tone in their voices. They respond quickly and promptly and allowed me to learn something new each time I cross lines with them. I am thankful for their knowledge and customer service they shared with me when I needed it.
    Read full review

    UKG

    Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
    Read full review

    In-Person Training

    15Five

    No answers on this topic

    UKG

    I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
    Read full review

    Online Training

    15Five

    Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
    Read full review

    UKG

    I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
    Read full review

    Implementation Rating

    15Five

    It was very easy and support was super helpful!
    Read full review

    UKG

    Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
    Read full review

    Alternatives Considered

    15Five

    I used Achievers a while ago and it was only limited to rewards. 15FIVE really makes a difference, it's real engagement for businesses and provides a lot of structure. I also love what they preach in their social channels as we are constantly learning from their podcasts and blog posts.
    Read full review

    UKG

    UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
    Read full review

    Scalability

    Return on Investment

    15Five

    • 15Five opened up many discussions for issues/challenges in the workplace that wasn't available in meetings/during projects/in other capacities.
    • 15Five has opened the door to creative ideas that became projects and improvements.
    • 15Five improved culture by allowing team members in other departments see what others are doing/feeling, making us feel as one company
    Read full review

    UKG

    • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
    Read full review

    Screenshots

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