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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accelo

    Score3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Accelo is a Professional Services Automation (PSA) platform designed to provide visibility into operational risks for service-based organizations. While traditional tools often focus on historical data, Accelo is intended to surface real-time risks such as Project Overruns, Resource Overloading, and Scope Creep. The platform integrates the full client lifecycle, including CRM, Quoting, Project Delivery, Support Ticketing, Time and Expense Tracking, Retainer Management, and…N/A

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Podio

    Score8.8 out of 10
    N/APodio is a cloud-based platform for organizing team communication, business processes, and reporting in project management workspaces; also it may be used as a light CRM platform. It enables workflow automation and integrations. It includes a free version and paid packages with additional features.

    $14

    per month per user

    Pricing
    AcceloAtlassian JiraPodio
    Editions & Modules
    No answers on this topic
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Plus
    $14
    per month per user
    Premium
    $24
    per month per user
    Offerings
    Pricing Offerings
    AcceloAtlassian JiraPodio
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details—Higher volume teams may qualify buyers for a discount.A discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    AcceloAtlassian JiraPodio
    Considered Multiple Products
    Accelo
    Chose Accelo
    We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
    Incentivized
    Atlassian
    No answer on this topic
    Progress ShareFile
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    138 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    121 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    136 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    71 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    91 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    AcceloAtlassian JiraPodio
    Project Management
    Comparison of Project Management features of Accelo and Atlassian Jira and Podio
    Feature
    Accelo
    -
    Ratings
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Podio
    7.7
    28 Ratings
    0% above category average
    Task Management00 Ratings8.765 Ratings8.026 Ratings
    Resource Management00 Ratings7.963 Ratings9.522 Ratings
    Gantt Charts00 Ratings7.149 Ratings2.09 Ratings
    Scheduling00 Ratings7.858 Ratings6.523 Ratings
    Workflow Automation00 Ratings7.861 Ratings10.026 Ratings
    Team Collaboration00 Ratings8.564 Ratings7.528 Ratings
    Support for Agile Methodology00 Ratings8.765 Ratings9.016 Ratings
    Support for Waterfall Methodology00 Ratings7.950 Ratings9.012 Ratings
    Document Management00 Ratings6.954 Ratings8.524 Ratings
    Email integration00 Ratings7.855 Ratings6.022 Ratings
    Mobile Access00 Ratings7.044 Ratings6.523 Ratings
    Timesheet Tracking00 Ratings7.744 Ratings7.014 Ratings
    Change request and Case Management00 Ratings8.149 Ratings9.019 Ratings
    Budget and Expense Management00 Ratings7.136 Ratings9.017 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Accelo and Atlassian Jira and Podio
    Feature
    Accelo
    -
    Ratings
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Podio
    6.3
    14 Ratings
    20% below category average
    Quotes/estimates00 Ratings7.732 Ratings6.010 Ratings
    Invoicing00 Ratings8.125 Ratings6.010 Ratings
    Project & financial reporting00 Ratings7.436 Ratings8.010 Ratings
    Integration with accounting software00 Ratings7.427 Ratings5.07 Ratings
    Best Alternatives
    AcceloAtlassian JiraPodio
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AcceloAtlassian JiraPodio
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.3
    (254 ratings)
    2.7
    (42 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.6
    (37 ratings)
    9.1
    (17 ratings)
    Usability
    7.0
    (1 ratings)
    7.8
    (79 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    8.0
    (4 ratings)
    Performance
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.0
    (24 ratings)
    7.2
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (9 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    AcceloAtlassian JiraPodio
    Likelihood to Recommend
    Accelo
    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Incentivized
    Read full review
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Progress ShareFile
    [Citrix Podios's] customer support is very quick and they provide you an option to convert your
    project into small tasks so that you can better assist your team and extract
    maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
    Incentivized
    Read full review
    Pros
    Accelo
    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Incentivized
    Read full review
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Progress ShareFile
    • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
    • Platform is very easy to learn and adopt--it's intuitive.
    • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
    • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
    • Very useful for information sharing when staff members are in different regions or places.
    Incentivized
    Read full review
    Cons
    Accelo
    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Incentivized
    Read full review
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Progress ShareFile
    • More filter options for calendars.
    • Customizable views for Relation fields.
    • Full featured Podio mobile App for iPad.
    • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
    Incentivized
    Read full review
    Likelihood to Renew
    Accelo
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Read full review
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Progress ShareFile
    Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
    Read full review
    Usability
    Accelo
    No answers on this topic
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Progress ShareFile
    It takes a while to understand how to wield the power of 'relationship' fields and unlocking the flow of data across Podio apps and workspaces. Once the lightbulb comes on, the options and builds are effortless and limitless. Because of the unrestrained customization, you truly start with a blank slate and must endure a potentially frustrating learning curve to crack to (no)code. But once you get it, all the power is readily at your fingertips.
    Incentivized
    Read full review
    Reliability and Availability
    Accelo
    No answers on this topic
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Progress ShareFile
    I have not experienced any down time
    Read full review
    Performance
    Accelo
    No answers on this topic
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Progress ShareFile
    It works all the time and if I have a question, support get back to me ASAP
    Read full review
    Support Rating
    Accelo
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Incentivized
    Read full review
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Progress ShareFile
    Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
    Incentivized
    Read full review
    In-Person Training
    Accelo
    No answers on this topic
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Progress ShareFile
    No answers on this topic
    Online Training
    Accelo
    No answers on this topic
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Progress ShareFile
    No answers on this topic
    Implementation Rating
    Accelo
    No answers on this topic
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Progress ShareFile
    Could of got more help sooner and mapped out structure after the 1st month. Future planning
    Read full review
    Alternatives Considered
    Accelo
    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Incentivized
    Read full review
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Progress ShareFile
    I have not yet found a permanent solution that meets all of our needs. We continue to use different tools across our different departments, and none of our tools really communicate with one another to our satisfaction. We remain optimistic, however, that a company will emerge that embraces an abstract, highly customizable interface and also provides exceptional customer service with an open-minded development team that does not simply say no to everything by default.
    Read full review
    Contract Terms and Pricing Model
    Accelo
    No answers on this topic
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Progress ShareFile
    No answers on this topic
    Scalability
    Accelo
    No answers on this topic
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Progress ShareFile
    As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
    Read full review
    Return on Investment
    Accelo
    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Incentivized
    Read full review
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Progress ShareFile
    • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
    • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
    • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
    Read full review
    ScreenShots

    Accelo Screenshots

    Screenshot of project analytics. Accelo keeps projects on track with templates, task management, Gantt charts, AI-predicted completion dates, portfolio views, and built-in client approvals.Screenshot of the scheduling interface. Accelo matches work to the right person by skill, workload, and availability — with utilization reports, capacity forecasting, and dynamic allocations that keep delivery and pipeline aligned.Screenshot of the revenue dashboard. Revenue leakage hides in unbilled hours, missed scope, and late invoices. Accelo captures time automatically, tracks budget and margin live, automates invoicing end-to-end, and manages retainers and scope creep before the damage is done.Screenshot of an overview of capacity. Most firms make decisions on data that's already a month old. Accelo delivers real-time reporting across utilization, profitability, and project financials — with custom dashboards that give every role the signal they need to act.