Acronis Cyber Protect vs. Carbonite Endpoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Protect
Score 6.6 out of 10
N/A
Acronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.
$85
per year
Carbonite Endpoint
Score 6.8 out of 10
N/A
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Pricing
Acronis Cyber ProtectCarbonite Endpoint
Editions & Modules
Acronis Cyber Protect
$85
per year
Acronis Cyber Protect
$85
per year
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
Offerings
Pricing Offerings
Acronis Cyber ProtectCarbonite Endpoint
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Cyber ProtectCarbonite Endpoint
Considered Both Products
Acronis Cyber Protect
Chose Acronis Cyber Protect
Acronis Cyber Backup is a fantastic product that provides service and quality of product that is a step above the competition. The software is incredibly reliable. It’s easy to use and just works as it is intended. Backups complete fast, compression rates are incredibly high, …
Chose Acronis Cyber Protect
Acronis is the best software only solution. Veeam has many flavors and does a superb (and more scalable) job of backing up data and replicating it offsite. Backup Exec is the oldest big player and has not done a lot to keep up with the competitors. Carbonite is a cloud-backup …
Chose Acronis Cyber Protect
Acronis doesn't stand up to Datto or Continuum when it comes to ease of use, and recovery. Support also doesn't hold a candle to the others. We only chose to use acronis because some of our clients didn't want to pay for a premium service that would work much more reliably …
Carbonite Endpoint
Chose Carbonite Endpoint
Carbonite is fast and easy to configure compared to other platforms. It's a small footprint and runs unnoticed in the background without usurping resources on the local machine. Backup Exec is a massive application and requires far more setup and configuration. Acronis, while …
Chose Carbonite Endpoint
My mind pretty much was made up to use Carbonite since I had been using the personal computer backup version. But I did look Acronis due to a business associate stating it may meet my needs, after talking with a sales person it was found it had a large learning curve.
Top Pros
Top Cons
Features
Acronis Cyber ProtectCarbonite Endpoint
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Cyber Protect
4.7
25 Ratings
55% below category average
Carbonite Endpoint
5.6
1 Ratings
39% below category average
Universal recovery1.023 Ratings00 Ratings
Instant recovery1.022 Ratings8.01 Ratings
Recovery verification1.022 Ratings4.01 Ratings
Business application protection1.021 Ratings00 Ratings
Multiple backup destinations7.022 Ratings9.01 Ratings
Incremental backup identification10.023 Ratings5.01 Ratings
Backup to the cloud7.015 Ratings10.01 Ratings
Deduplication and file compression6.015 Ratings4.01 Ratings
Snapshots8.619 Ratings00 Ratings
Flexible deployment3.011 Ratings4.01 Ratings
Management dashboard2.016 Ratings6.01 Ratings
Platform support6.016 Ratings4.01 Ratings
Retention options2.015 Ratings4.01 Ratings
Encryption9.412 Ratings4.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Cyber Protect
1.0
1 Ratings
157% below category average
Carbonite Endpoint
6.5
1 Ratings
23% below category average
Continuous data protection1.01 Ratings10.01 Ratings
Replication1.01 Ratings9.01 Ratings
Operational reporting and analytics1.01 Ratings4.01 Ratings
Malware protection00 Ratings4.01 Ratings
Multi-location capabilities00 Ratings8.01 Ratings
Ransomware Recovery00 Ratings4.01 Ratings
Best Alternatives
Acronis Cyber ProtectCarbonite Endpoint
Small Businesses
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Cyber ProtectCarbonite Endpoint
Likelihood to Recommend
3.7
(48 ratings)
7.0
(23 ratings)
Likelihood to Renew
9.1
(2 ratings)
1.0
(1 ratings)
Usability
3.0
(4 ratings)
-
(0 ratings)
Support Rating
1.0
(5 ratings)
9.7
(6 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(26 ratings)
-
(0 ratings)
User Testimonials
Acronis Cyber ProtectCarbonite Endpoint
Likelihood to Recommend
Acronis
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Read full review
Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Pros
Acronis
  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Read full review
Carbonite, an OpenText company
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
Read full review
Cons
Acronis
  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Read full review
Carbonite, an OpenText company
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
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Likelihood to Renew
Acronis
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
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Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Usability
Acronis
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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Carbonite, an OpenText company
No answers on this topic
Support Rating
Acronis
I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Implementation Rating
Acronis
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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Carbonite, an OpenText company
No answers on this topic
Alternatives Considered
Acronis
We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
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Carbonite, an OpenText company
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
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Contract Terms and Pricing Model
Acronis
I would love it if they offered better cloud space pricing or even "unlimited"
Read full review
Carbonite, an OpenText company
No answers on this topic
Scalability
Acronis
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Read full review
Carbonite, an OpenText company
No answers on this topic
Return on Investment
Acronis
  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Read full review
Carbonite, an OpenText company
  • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
  • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
  • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
Read full review
ScreenShots