What users are saying about
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Top Rated
188 Ratings
132 Ratings
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Score 7.8 out of 100

Rubrik

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Top Rated
188 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Rubrik ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
9.2

Rubrik

92%
Rubrik ranks higher in 13/14 features

Universal recovery

9.1
91%
22 Ratings
9.1
91%
106 Ratings

Instant recovery

7.2
72%
21 Ratings
9.5
95%
114 Ratings

Recovery verification

8.3
83%
21 Ratings
8.7
87%
102 Ratings

Business application protection

7.5
75%
20 Ratings
8.8
88%
103 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
9.2
92%
109 Ratings

Incremental backup identification

6.6
66%
22 Ratings
9.4
94%
109 Ratings

Backup to the cloud

7.0
70%
15 Ratings
9.7
97%
109 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
9.1
91%
115 Ratings

Snapshots

8.6
86%
19 Ratings
9.5
95%
117 Ratings

Flexible deployment

8.2
82%
10 Ratings
9.3
93%
108 Ratings

Management dashboard

7.6
76%
15 Ratings
9.3
93%
118 Ratings

Platform support

9.1
91%
15 Ratings
8.6
86%
114 Ratings

Retention options

9.1
91%
14 Ratings
9.3
93%
117 Ratings

Encryption

9.4
94%
12 Ratings
9.5
95%
108 Ratings

Attribute Ratings

  • Acronis Cyber Backup is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
  • Rubrik is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Product Scalability

Likelihood to Recommend

6.2

Acronis Cyber Backup

62%
47 Ratings
9.5

Rubrik

95%
118 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings
8.9

Rubrik

89%
12 Ratings

Usability

5.1

Acronis Cyber Backup

51%
3 Ratings
8.8

Rubrik

88%
9 Ratings

Availability

Acronis Cyber Backup

N/A
0 Ratings
9.1

Rubrik

91%
3 Ratings

Performance

Acronis Cyber Backup

N/A
0 Ratings
9.1

Rubrik

91%
3 Ratings

Support Rating

4.2

Acronis Cyber Backup

42%
5 Ratings
8.5

Rubrik

85%
22 Ratings

In-Person Training

Acronis Cyber Backup

N/A
0 Ratings
9.1

Rubrik

91%
1 Rating

Online Training

Acronis Cyber Backup

N/A
0 Ratings
4.5

Rubrik

45%
1 Rating

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings
9.0

Rubrik

90%
7 Ratings

Configurability

Acronis Cyber Backup

N/A
0 Ratings
8.8

Rubrik

88%
3 Ratings

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating

Rubrik

N/A
0 Ratings

Ease of integration

Acronis Cyber Backup

N/A
0 Ratings
8.8

Rubrik

88%
3 Ratings

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings
8.8

Rubrik

88%
3 Ratings

Vendor post-sale

Acronis Cyber Backup

N/A
0 Ratings
8.5

Rubrik

85%
3 Ratings

Vendor pre-sale

Acronis Cyber Backup

N/A
0 Ratings
8.5

Rubrik

85%
3 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Read full review

Rubrik, Inc

Rubrik is our primary backup service. We use it to back up most of the data on our servers, as well as O365(mainly mailboxes). We find it easy to use, training was provided by Rubrik and they were very well made. Rubrik's customer support is great and has always answered our questions in a timely manner. There's still some room for improvement regarding the storage reports, but I think that it's the best tool on the market for our use case.
Read full review

Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Read full review

Rubrik, Inc

  • Validates all backups against ransomware during and after backups are performed.
  • Is seamless in backing up data whether on prem or in the Cloud.
  • Support engineers are extremely knowledgeable and useful in providing guidance.
  • Integrates will with native Oracle and SQL backup processes.
Read full review

Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Read full review

Rubrik, Inc

  • Anything Rubrik is missing can be developed with their open API.
  • It would be nicer if Rubrik had better networking options out of the box for machines being restored to a location other than their normal location.
  • Better node reporting or performance, we have had a few nodes need to be rebooted.
Read full review

Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Rubrik

Starting Price

Editions & Modules

Rubrik editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Get Product Details

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Read full review

    Rubrik, Inc

    We have been very satisficed with Rubrik over the years that we have been using the product. We have seen a few minor issues with some of the upgrades that have been applied, but overall the product works and is easy to use. Our SQL DBA's love the product to manage their SQL server backups because the restores are fast and can be done at the database level.
    Read full review

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
    Read full review

    Rubrik, Inc

    Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.
    Read full review

    Reliability and Availability

    Acronis

    No answers on this topic

    Rubrik, Inc

    Never goes down
    Read full review

    Performance

    Acronis

    No answers on this topic

    Rubrik, Inc

    I did not find any performance issues.
    Read full review

    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Read full review

    Rubrik, Inc

    Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
    Read full review

    In-Person Training

    Acronis

    No answers on this topic

    Rubrik, Inc

    Very easy to take in and pass on.
    Read full review

    Online Training

    Acronis

    No answers on this topic

    Rubrik, Inc

    I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.
    Read full review

    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Read full review

    Rubrik, Inc

    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Read full review

    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Read full review

    Rubrik, Inc

    Rubrik has smaller footprint of hardware compared to the competition and ease of operations. The software is a bit more stable and allows the scaling of the infra in a much easier way and manage. The polaris tool / reporting module is very easy for management to look at the statistics and get the meat of the information from the overall operations
    Read full review

    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
    Read full review

    Rubrik, Inc

    No answers on this topic

    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Read full review

    Rubrik, Inc

    Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster
    Read full review

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Read full review

    Rubrik, Inc

    • This solution was comparable in price to other solutions we examined and offered features not available from some other leading backup providers.
    • This has increased the speed with which I can restore files and especially entire virtual machines (literally seconds to spin up a restore instead of often over an hour with Avamar) so less downtime for customers who need help.
    • While (thankfully) we haven't had to use it, this also offers ransomware detection and protection.
    • Single Sign-On integration allows us to use our existing 2FA to increase security.
    Read full review

    Screenshots

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