What users are saying about
11 Ratings
19 Ratings
11 Ratings
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Score 8.7 out of 101
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

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Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller profile photo

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
Coupa
API for custom integration
Acumatica 5.0
7.0
Coupa

Security

Acumatica 5.0
7.0
Coupa
Role-based user permissions
Acumatica 5.0
7.0
Coupa

Reporting & Analytics

Acumatica 5.0
6.7
Coupa
Dashboards
Acumatica 5.0
4.0
Coupa
Standard reports
Acumatica 5.0
7.0
Coupa
Custom reports
Acumatica 5.0
9.0
Coupa

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
Coupa
Accounts payable
Acumatica 5.0
10.0
Coupa
Accounts receivable
Acumatica 5.0
8.0
Coupa
Global Financial Support
Acumatica 5.0
5.0
Coupa
Intercompany Accounting
Acumatica 5.0
9.0
Coupa
Journals and Reconciliations
Acumatica 5.0
10.0
Coupa
Standardized Processes
Acumatica 5.0
8.0
Coupa

Inventory Management

Acumatica 5.0
8.5
Coupa
Inventory tracking
Acumatica 5.0
9.0
Coupa
Location management
Acumatica 5.0
8.0
Coupa

Order Management

Acumatica 5.0
9.3
Coupa
Pricing
Acumatica 5.0
10.0
Coupa
Order entry
Acumatica 5.0
9.0
Coupa
Cost of goods sold
Acumatica 5.0
8.0
Coupa
End-to-end order visibility
Acumatica 5.0
10.0
Coupa

Subledger and Financial Process

Acumatica 5.0
6.8
Coupa
Automated Invoice Processing
Acumatica 5.0
7.0
Coupa
Customer Collections
Acumatica 5.0
7.0
Coupa
Cash Management
Acumatica 5.0
7.0
Coupa
Period Close
Acumatica 5.0
6.0
Coupa

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
JR Miller profile photo

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
Scott Coleman CPSM, CPSD, C.P.M profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
I briefly used Procurify and its UI is far more intuitive and its reporting capabilities are far more robust.
Tolulope Lawal profile photo

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • Coupa helps ensure virtually all purchase orders are in compliance with company policies
  • Coupa makes it easy to audit previously processed purchase orders
Tolulope Lawal profile photo

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Coupa

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details