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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acumatica

    Score8.8 out of 10
    N/AAcumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

    $1,000

    per year

    Zoho One

    Score9.2 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    AcumaticaZoho One
    Editions & Modules
    No answers on this topic
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    AcumaticaZoho One
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.Month-to-month plans available.
    More Pricing Information
    Features
    AcumaticaZoho One
    Payroll Management
    Comparison of Payroll Management features of Acumatica and Zoho One
    Feature
    Acumatica
    8.6
    170 Ratings
    14% above category average
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation7.7151 Ratings9.73 Ratings
    Benefit plan administration7.5119 Ratings9.24 Ratings
    Direct deposit files7.7146 Ratings9.73 Ratings
    Customization
    Comparison of Customization features of Acumatica and Zoho One
    Feature
    Acumatica
    8.4
    500 Ratings
    11% above category average
    Zoho One
    8.4
    7 Ratings
    11% above category average
    API for custom integration8.3471 Ratings8.57 Ratings
    Plug-ins8.4424 Ratings8.47 Ratings
    Security
    Comparison of Security features of Acumatica and Zoho One
    Feature
    Acumatica
    8.2
    613 Ratings
    2% below category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability8.6506 Ratings9.49 Ratings
    Role-based user permissions7.8603 Ratings8.99 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Acumatica and Zoho One
    Feature
    Acumatica
    7.4
    632 Ratings
    2% below category average
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards7.6600 Ratings8.59 Ratings
    Standard reports7.0620 Ratings8.59 Ratings
    Custom reports7.6608 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Acumatica and Zoho One
    Feature
    Acumatica
    8.7
    913 Ratings
    12% above category average
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable8.5880 Ratings8.06 Ratings
    Accounts receivable8.4767 Ratings8.26 Ratings
    Global Financial Support7.8351 Ratings7.34 Ratings
    Primary and Secondary Ledgers8.3499 Ratings6.03 Ratings
    Journals and Reconciliations8.3724 Ratings7.54 Ratings
    Configurable Accounting8.2573 Ratings8.04 Ratings
    Standardized Processes8.3621 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of Acumatica and Zoho One
    Feature
    Acumatica
    8.1
    609 Ratings
    2% above category average
    Zoho One
    9.4
    4 Ratings
    16% above category average
    Inventory tracking8.0595 Ratings9.34 Ratings
    Automatic reordering7.3311 Ratings9.23 Ratings
    Location management7.8425 Ratings9.64 Ratings
    Order Management
    Comparison of Order Management features of Acumatica and Zoho One
    Feature
    Acumatica
    8.5
    619 Ratings
    7% above category average
    Zoho One
    8.9
    7 Ratings
    12% above category average
    Pricing7.8526 Ratings9.17 Ratings
    Order entry8.3557 Ratings9.26 Ratings
    Credit card processing7.8376 Ratings9.44 Ratings
    Cost of goods sold7.9516 Ratings9.14 Ratings
    Order Orchestration7.6308 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Acumatica and Zoho One
    Feature
    Acumatica
    8.6
    724 Ratings
    13% above category average
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management8.2533 Ratings7.37 Ratings
    Cash and Asset Management8.0651 Ratings7.04 Ratings
    Travel & Expense Management7.1384 Ratings8.65 Ratings
    Budgetary Control & Encumbrance Accounting7.6397 Ratings8.25 Ratings
    Period Close8.4575 Ratings6.44 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Acumatica and Zoho One
    Feature
    Acumatica
    9.9
    4 Ratings
    27% above category average
    Zoho One
    -
    Ratings
    Budgeting and Forecasting9.64 Ratings00 Ratings
    Project Costing9.93 Ratings00 Ratings
    Cost Capture9.93 Ratings00 Ratings
    Capital Project Management10.02 Ratings00 Ratings
    Customer Contract Compliance10.02 Ratings00 Ratings
    Project Revenue Recognition9.93 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Acumatica and Zoho One
    Feature
    Acumatica
    7.6
    276 Ratings
    7% above category average
    Zoho One
    8.0
    6 Ratings
    12% above category average
    Project Planning and Scheduling7.4249 Ratings9.56 Ratings
    Task Insight for Project Managers7.2246 Ratings8.66 Ratings
    Project Mobile Functionality7.0219 Ratings6.35 Ratings
    Definable Resource Pools6.7153 Ratings7.44 Ratings
    Grants Management
    Comparison of Grants Management features of Acumatica and Zoho One
    Feature
    Acumatica
    7.9
    115 Ratings
    6% above category average
    Zoho One
    9.5
    2 Ratings
    25% above category average
    Award Lifecycle Management7.7115 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of Acumatica and Zoho One
    Feature
    Acumatica
    7.3
    356 Ratings
    3% above category average
    Zoho One
    7.9
    3 Ratings
    11% above category average
    Bids Analyzed and Compared7.3153 Ratings8.83 Ratings
    Contract Authoring7.0123 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated7.7291 Ratings8.01 Ratings
    Supplier Management7.8232 Ratings8.03 Ratings
    Contract Repository00 Ratings7.52 Ratings
    Risk Management
    Comparison of Risk Management features of Acumatica and Zoho One
    Feature
    Acumatica
    7.6
    177 Ratings
    12% above category average
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository7.5131 Ratings9.12 Ratings
    Control Management7.6157 Ratings9.33 Ratings
    Control Efficiency Assessments7.8139 Ratings8.13 Ratings
    Issue Detection7.5143 Ratings9.62 Ratings
    Remediation and Certification7.7116 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of Acumatica and Zoho One
    Feature
    Acumatica
    8.5
    219 Ratings
    19% above category average
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization7.0160 Ratings9.01 Ratings
    Transportation Execution Management7.2150 Ratings8.01 Ratings
    Trade and Customs Management6.9124 Ratings8.01 Ratings
    Fulfillment Management7.7176 Ratings8.62 Ratings
    Warehouse Workforce Management7.0168 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Acumatica and Zoho One
    Feature
    Acumatica
    8.7
    238 Ratings
    15% above category average
    Zoho One
    8.4
    1 Ratings
    11% above category average
    Production Process Design7.6197 Ratings8.01 Ratings
    Production Management7.9222 Ratings8.01 Ratings
    Configuration Management7.6193 Ratings9.01 Ratings
    Work Execution7.5187 Ratings8.01 Ratings
    Manufacturing Costs8.1209 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Acumatica and Zoho One
    Feature
    Acumatica
    8.1
    284 Ratings
    10% above category average
    Zoho One
    8.6
    3 Ratings
    16% above category average
    Forecasting7.4234 Ratings7.32 Ratings
    Inventory Planning7.6270 Ratings9.01 Ratings
    Performance Monitoring7.4229 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Acumatica and Zoho One
    Feature
    Acumatica
    8.3
    167 Ratings
    12% above category average
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management7.3143 Ratings9.01 Ratings
    Product Master Data Management7.4159 Ratings8.01 Ratings
    Best Alternatives
    AcumaticaZoho One
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Acumatica
    Score8.8 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AcumaticaZoho One
    Likelihood to Recommend
    8.8
    (1025 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    9.5
    (112 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (86 ratings)
    8.9
    (10 ratings)
    Availability
    8.7
    (9 ratings)
    -
    (0 ratings)
    Performance
    7.4
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (59 ratings)
    5.5
    (1 ratings)
    In-Person Training
    7.0
    (10 ratings)
    -
    (0 ratings)
    Online Training
    7.8
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (35 ratings)
    -
    (0 ratings)
    Configurability
    7.5
    (9 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.5
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    7.8
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (9 ratings)
    -
    (0 ratings)
    Professional Services
    8.4
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    AcumaticaZoho One
    Likelihood to Recommend
    Acumatica
    I think it’s a great product. I think it’s very customizable, which is a big plus.
    For manufacturing, it’s excellent because of creating the inventory, turning it into an actual product to sell, and also tracking the status of each process within that system.
    I can’t think of any areas where it’s not suited, because otherwise we would be looking for something else or making changes, and at this time, we’re just growing with the system.
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Acumatica
    • Particularly well is just the ease of it being able to be used. We're coming from Sage, that's the product that we used before. Sage was limited, five people could get into the system at a time. Acumatica is unlimited.
    • The amount of information that's so easily accessible has made us more efficient, more productive, and it just makes for an easier workday when everybody can see the same information real time.
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Acumatica
    • Acumatica's open API is very powerful but doesn't get integrated cleanly across every external system, challenge arises with integration of legacy systems
    • Some of the platform feature's requires third-party add-ons or custom developments like advance finance report & BI.
    • Sometimes it gets glitch in the system leading slower processing speed
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Likelihood to Renew
    Acumatica
    We are highly likely to renew because Acumatica has become the foundation of our ERP strategy replacing another ERP system with a more flexible, scalable platform while improving governance, planning, and operational visibility. Ongoing stabilization, roadmap investment in IBP and automation, and strong alignment across Finance and Operations give us long‑term confidence in the platform.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Acumatica
    The processes are very intuitive and easy to use. Whether you are entering AP bills, timecards for payroll, or AR invoices, the processes are similar and easy to use. The drill-down capability is also a huge plus as you can easily toggle between different modules without having to leave the screen you are in and navigating through a menu to get the information you need. We found that the standard reports out of the box are lacking. Our implementation did not go so well and when we were finally ready to run financial reports, it was both disappointing and frustrating to discover that the P&L was highly summarized and to get a detailed report required having to do a lot of formatting myself. I was able to figure it out on my own, but when our financials were already delayed getting published, I did not really have the time to spend trying to figure out how to build my own P&L.
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Reliability and Availability
    Acumatica
    It's always available.
    Read full review
    Zoho
    No answers on this topic
    Performance
    Acumatica
    there have been some performance issues
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Acumatica
    I would rate the overall support for Acumatica an 8 out of 10. The support team is generally responsive, knowledgeable, and helpful when resolving issues or answering questions. Documentation and community resources are also useful. However, response times can occasionally vary depending on the complexity of the issue or support queue, which slightly affects the overall experience.
    Incentivized
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    In-Person Training
    Acumatica
    Very helpful for end users
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Acumatica
    Online training has gone away. Need to bring back the webinars. Live webinars are so benficial to training new employees.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Acumatica
    I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Acumatica
    Having used Pastel for a long time in the business, it lacked certain features, or the system was not probably setup for our business needs and requirements at the time. It was also not 100% cloud based and needed to be used through remote desktop which had its limitations. Zero just had 10% of what our business needed.
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Acumatica
    No, annual invoices are fine. I do like that unlimited users are included.
    Read full review
    Zoho
    No answers on this topic
    Scalability
    Acumatica
    From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.
    Read full review
    Zoho
    No answers on this topic
    Professional Services
    Acumatica
    They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Acumatica
    • We are able to send automated notifications through business Events, which ensures that information travels seamlessly and without the possibility of someone forgetting an email.
    • We save time being able to read our demand and level it against our current inventory qty on hand and our supply to make better strategic decisions when purchasing.
    • Better our business and see our pitfalls that were once hidden in our factory by establishing an On-Time Delivery system within a generic inquiry that uses data that is readily available in Acumatica.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    Acumatica Screenshots

    Screenshot of Acumatica Cloud ERP - Field Service DashboardScreenshot of Acumatica Cloud ERP - Manufacturing - Production Manager DashboardScreenshot of Acumatica Cloud ERP - Distribution - Warehouse Operations DashboardsScreenshot of Acumatica Cloud ERP - Construction - Job Cost Accounting DashboardScreenshot of Acumatica Cloud ERP - Retail Edition DashboardsScreenshot of Acumatica Cloud ERP - Professional Services - Financial Management Dashboard