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Adobe Acrobat vs. Atlassian Confluence vs. Tungsten Capture

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat

    Score8.8 out of 10
    N/AAdobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

    $29.99

    per month per seat

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Tungsten Capture

    Score9.5 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    Adobe AcrobatConfluenceTungsten Capture
    Editions & Modules
    Acrobat Pro for Individuals
    $19.99
    per month
    Acrobat Pro for Teams
    $23.99
    per month per user
    Acrobat Studio for Individuals
    $24.99
    per month
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    Adobe AcrobatConfluenceTungsten Capture
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
    More Pricing Information
    Community Pulse
    Adobe AcrobatConfluenceTungsten Capture
    Considered Multiple Products
    Adobe
    Chose Adobe Acrobat
    Acrobat is very popular in the world and secure software, so it is easy for the client to open confidential documents in Acrobat and design the document. Acrobat has a modern view, which is very easy to use. Acrobat takes less time to execute different operations in comparison …
    Incentivized
    Chose Adobe Acrobat
    Adobe Acrobat allows licenses to stretch across one account rather than just one device, and works across both Mac and Windows, as opposed to some of the other options.
    Incentivized
    Chose Adobe Acrobat
    While more expensive than the competition, Adobe Acrobat DC is far superior than anything else we've considered.
    Incentivized
    Atlassian
    Chose Confluence
    Overall, Atlassian Confluence is a user-friendly tool and offers such a vast array of capabilities for project and knowledge management purposes and beyond. Other tools listed above have much more limited capabilities, although they are great tools for very specific needs and …
    Incentivized
    Chose Confluence
    Atlassian Confluence integrates completely with Jira, which is what we use as a company, so it made sense to use Atlassian Confluence as well.
    Incentivized
    Chose Confluence
    It's a more robust solution with a lot of features, yet with that comes more complexity.
    Incentivized
    Tungsten Automation formerly Kofax
    Chose Tungsten Capture
    Kofax Capture was less expensive than the IBM product and was easier to use than both IBM and Amazon in my opinion. The unlimited scripting of Kofax Capture allowed us to fully integrate the tool into our business processes to improve our automation and reduce errors. We …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    897 Answers
    89%
    Would buy again
    97 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    768 Answers
    94%
    Delivers good value for the price
    87 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    899 Answers
    92%
    Happy with the feature set
    100 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    594 Answers
    94%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    683 Answers
    89%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    Adobe AcrobatConfluenceTungsten Capture
    Project Management
    Comparison of Project Management features of Adobe Acrobat and Atlassian Confluence and Tungsten Capture
    Feature
    Adobe Acrobat
    -
    Ratings
    Atlassian Confluence
    7.1
    158 Ratings
    9% below category average
    Tungsten Capture
    -
    Ratings
    Task Management00 Ratings7.2127 Ratings00 Ratings
    Gantt Charts00 Ratings7.912 Ratings00 Ratings
    Scheduling00 Ratings7.221 Ratings00 Ratings
    Workflow Automation00 Ratings6.591 Ratings00 Ratings
    Mobile Access00 Ratings6.9118 Ratings00 Ratings
    Search00 Ratings7.0157 Ratings00 Ratings
    Visual planning tools00 Ratings7.2127 Ratings00 Ratings
    Communication
    Comparison of Communication features of Adobe Acrobat and Atlassian Confluence and Tungsten Capture
    Feature
    Adobe Acrobat
    -
    Ratings
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Tungsten Capture
    -
    Ratings
    Chat00 Ratings6.415 Ratings00 Ratings
    Notifications00 Ratings8.2156 Ratings00 Ratings
    Discussions00 Ratings7.9149 Ratings00 Ratings
    Surveys00 Ratings7.015 Ratings00 Ratings
    Internal knowledgebase00 Ratings9.0150 Ratings00 Ratings
    Integrates with GoToMeeting00 Ratings6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings9.37 Ratings00 Ratings
    Integrates with Outlook00 Ratings9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Adobe Acrobat and Atlassian Confluence and Tungsten Capture
    Feature
    Adobe Acrobat
    -
    Ratings
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Tungsten Capture
    -
    Ratings
    Versioning00 Ratings8.3137 Ratings00 Ratings
    Video files00 Ratings6.9105 Ratings00 Ratings
    Audio files00 Ratings6.997 Ratings00 Ratings
    Document collaboration00 Ratings8.4153 Ratings00 Ratings
    Access control00 Ratings8.7148 Ratings00 Ratings
    Advanced security features00 Ratings8.3115 Ratings00 Ratings
    Integrates with Google Drive00 Ratings5.947 Ratings00 Ratings
    Device sync00 Ratings8.486 Ratings00 Ratings
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    Esker
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    Score7.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    DocuWare
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe AcrobatConfluenceTungsten Capture
    Likelihood to Recommend
    8.9
    (967 ratings)
    8.3
    (174 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    8.9
    (46 ratings)
    9.5
    (22 ratings)
    9.0
    (1 ratings)
    Usability
    8.5
    (382 ratings)
    8.1
    (63 ratings)
    10.0
    (1 ratings)
    Availability
    8.6
    (4 ratings)
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    5.2
    (11 ratings)
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (64 ratings)
    5.4
    (25 ratings)
    5.0
    (1 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (16 ratings)
    8.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (5 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.9
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (5 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.7
    (3 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.0
    (2 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe AcrobatConfluenceTungsten Capture
    Likelihood to Recommend
    Adobe
    In my opinion there isn't a better document program that works with everyone. In a previous role; I had advocated for staff across departments to get Adobe Acrobat licenses because they kept sending every little thing to me since I had the main Adobe license. It really made their departments (sales & finance) run much smoother for a very minimal cost.
    Incentivized
    Read full review
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    Adobe
    • It is easy to sign and send a document.
    • It makes it easy to scan and save a document.
    • It is easy to add text to any document.
    • You can create an editable PDF form for others to complete based on the questions you include.
    • You can create and send a secure document to a client for their signature.
    • It is easy to add photos to any document.
    Incentivized
    Read full review
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    Adobe
    • I wish the backward compatibility was a little more friendly. PDFLyer had to be updated sooner that we would like when we updated from Adobe 2017 to Adobe 2026.
    • I wish it had list processing like Excel where it could remove duplicates, change formatting, etc.
    • Sometimes after an update we lose our plugins and have to restablish the connection to the plugin or reinstall.
    Incentivized
    Read full review
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
    Incentivized
    Read full review
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Tungsten Automation formerly Kofax
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    Adobe
    I would say overall, the product is great and as someone who has used it for many years now, I'm quite familiar with the ins and outs of the application. However, we found that when users were shown it for the first time and a bit after, they would feel a bit overwhelmed by the options and what everything meant. I think the UI could be simplified or an option to have a simplified mode and an advanced mode added.
    Incentivized
    Read full review
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    It's good.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
    Incentivized
    Read full review
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Performance
    Adobe
    One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
    Incentivized
    Read full review
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Support Rating
    Adobe
    For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
    Incentivized
    Read full review
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
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    Tungsten Automation formerly Kofax
    Haven't really used their support yet
    Incentivized
    Read full review
    Online Training
    Adobe
    Answered basic questions.
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Tungsten Automation formerly Kofax
    No answers on this topic
    Implementation Rating
    Adobe
    I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
    Incentivized
    Read full review
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Alternatives Considered
    Adobe
    Adobe Acrobat has the most premium features that other software can't offer. The seamless UI is consistent on any device, and the ease of use. The security and the advanced AI features are what you won't get on any other platforms or apps.
    Incentivized
    Read full review
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    I am not responsible for sales or purchasing
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Tungsten Automation formerly Kofax
    No answers on this topic
    Scalability
    Adobe
    I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
    Incentivized
    Read full review
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Return on Investment
    Adobe
    • Definitely a positive ROI when I can receive clear notes/direction on edits for a PDF via Acrobat's comment system, rather than chicken scratch on a printed document.
    • The ability to password-protect my PDFs so I can make sure only the workforce I want to see the information has been priceless!
    • As I mentioned before, a huge positive impact is the ability to edit PDFs without having to return to the original file's native software.
    Incentivized
    Read full review
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Screenshots

    Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.