Adobe Acrobat vs. Atlassian Confluence

I don't want to ignore copy. Rather than send copy for approval as Word docs or as raw copy in email or, god forbid, a Teams message, Slack and other communication tools where it can be changed, deleted, mangled beyond recognition and face stresses and tortures the written word never should, you can print those documents as a PDF. It's not like a recipient can't change a word, but in our experience, non-creatives generally don't know what they've have to hit in order to commit such heresy. Also as you route PDFs of copy or design for approval, it's simple to see who has already weighed in and what they said. No need for crazy direction like "On paragraph 2 on the right side of the page, about a fourth down, rephrase those last 4 words" — that's near-DaVinci Code stuff to unpuzzle! Each person who needs to approve can simply drop their comment on the exact place they're talking about. That encourages others to view those comments and "talk it out" through the comments thread, rather than leave another comment giving similar direction.

Incentivized

I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).

Incentivized

• Organizing large documents and saving individual document from them.
• Editing or updating existing documents within the organization to keep up with most current versions.
• Collecting signatures internally and externally for the organization.
• Drafting policies and procedures that require multiple collaborators and contributors.
• Protecting documents from being edited or modified without permission or by ill intent.
• Great for sending multiple photos in one document!
• Great for document progress, for example, keeping record of who makes edits, when the edits are made, and what edit was done to the document.

Incentivized

• Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
• Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
• Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.

Incentivized

• When editing text, it can sometimes get a little tricky getting paragraphs to line back up if too much is added
• Paragraph grouping needs to be a little better when editing. Often times sentences with be split into two separate text blocks

Incentivized

• UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
• Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
• Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.

Incentivized

I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.

Incentivized

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.

Incentivized

Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers

Incentivized

The software is readily available and rarely has application errors.

Incentivized

I do not recall having outages or applications error so far, very reliable and available.

Incentivized

One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.

Incentivized

We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.

Incentivized

Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers

Incentivized

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Incentivized

Easy to follow and understand

Incentivized

Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.

Incentivized

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).

This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

Incentivized

I just don't feel as comfortable using other PDF editors. They just don't have the same name and look as Adobe Acrobat and I worry about the security of using other software to work on our company's documents. They may have similar features as Adobe Acrobat but I don't see any overall improvement to the features that Acrobat offers

Incentivized

We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.

Incentivized

The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.

Incentivized

I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.

Incentivized

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Incentivized

• Savings of time trying to format documents correctly; PDFs hold their format.
• Ease of transfer for print-ready or larger file types.
• It has empowered multiple "non-designer" users to manipulate PDFs in minor ways, saving our design team time and allowing them to use their resources/time on other, more complex projects.

Incentivized

• The AI feature which lets me find relevant documents while reading one document is really beneficial.
• Centralising of knowledge systems is one of the key differentiators for large organisations.
• As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.

Incentivized