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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Connect

    Score6.7 out of 10
    N/AAdobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

    $50

    per host/per month

    Top Hat

    Score8 out of 10
    N/ATop Hat supports student engagement for higher education. Grounded in learning science, the platform and content solutions help educators create interactive, personalized learning experiences with the goal of boosting student engagement, belonging, and success.

    $35

    per semester per student

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Adobe ConnectTop HatZoom Workplace
    Editions & Modules
    Meetings
    $50
    per host/per month
    Webinars & Learning
    $130
    per host/per month
    Small Meetings
    Free
    Forever free for up to 3 participants
    1 term
    $35
    per semester per student
    1 year
    $58
    per year per student
    4 years
    $96
    48 months per student
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Adobe ConnectTop HatZoom Workplace
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    Adobe ConnectTop HatZoom Workplace
    Considered Multiple Products
    Adobe
    Chose Adobe Connect
    There is no doubt that Adobe Connect is far and above the best platform for training. Its complexity is overshadowed by the benefits it offers. Two examples are multiple chats and polls at the same time make the learning experience better for the learner.
    Incentivized
    Chose Adobe Connect
    Adobe connect is cheaper than Zoom. There are so many features like multiple hosts and presenters who can collectively take over the meetings. You can also create polls or questionnaires in the form of quizzes. There is also a chat option. User engagement can easily be figured …
    Incentivized
    Chose Adobe Connect
    Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D …
    Incentivized
    Chose Adobe Connect
    We were on both GoTo platforms, when it was decided to move to Adobe Connect. Due to the audio access challenges and lackluster customer support, we decided to stay with GoTo webinar.
    Incentivized
    Chose Adobe Connect
    I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's …
    Incentivized
    Chose Adobe Connect
    It has some better features and some not so good qualities that makes it not exactly the product of choice. Most of our meetings involve 5-15 participants, so it doesn't always work for our situation.
    Incentivized
    Top Hat
    No answer on this topic
    Zoom
    Chose Zoom Workplace
    I only use this platform if the client forces me to. It has a complicated user interface. With Zoom I can facilitate easily and be the producer, switching people into rooms, monitoring chat, request emoticons. Not with Adobe Connect. It's not as simple and clear to use. …
    Incentivized
    Chose Zoom Workplace
    While Zoom doesn't have all the webinar features of Adobe Connect, the reliability and stability of the system and the advanced features make it a very easy choice. Long-term it feels like it will a much easier to support system that users enjoy using and does not cause issues …
    Incentivized
    Chose Zoom Workplace
    It is the best among GTM & Adobe Connect
    Incentivized
    Chose Zoom Workplace
    Comparing with Adobe Connect, Zoom and Webex seem to be much more reliable. Performance of Zoom is also better than Adobe Connect.
    Incentivized
    Chose Zoom Workplace
    Zoom is superior in cost, user-ability, connectivity, as well as audio and visual quality. Skype for Business is complete garbage and Adobe Connect is very rigid and convoluted to use.
    Incentivized
    Chose Zoom Workplace
    Zoom is very similar to Google Hangouts and is a little easy to access. Adobe Connect has more functions that are especially helpful in education and training. It blows Skype out of the water.
    Incentivized
    Chose Zoom Workplace
    Zoom is much easier to use than WebEx at the time. Skype is annoying and did not allow for group connections or recording. Adobe Connect uses Flash and requires more administrative oversight. Zoom just works!
    Incentivized
    Chose Zoom Workplace
    I've have deep experience with Polycom and Cisco video conferencing products. I consider Zoom to be far superior. I also have deep experience with Adobe Connect. I consider Zoom to be far superior. I also have experience with Skype for Business. I consider Zoom to be far …
    Incentivized
    Chose Zoom Workplace
    Zoom may not have as many tools as Adobe Connect, but to have a product like Zoom be simple to use with less complications of platform or browser compatibility, there was no question why we went to Zoom. Setting up a Zoom meeting is straightforward and the quality of the …
    Incentivized
    Chose Zoom Workplace
    Zoom is the perfect blend of ease of use, smart technology and performance, cost-effectiveness, and features. When we started with it two years ago, it was still something of a promising startup. They've gone from that to a Gartner-recognized industry leader in a very short …
    Incentivized
    Chose Zoom Workplace
    Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so …
    Incentivized
    Chose Zoom Workplace
    There is no comparison. Zoom excels at ease of use, engagement, connectivity and simplicity. We simply could not find or justify continuing working with other solutions as they are more expensive, offer less features and are sometimes restrictive at integrating additional …
    Incentivized
    Chose Zoom Workplace
    Zoom is a simple download that has yet to be blocked by any school district firewall.
    Incentivized
    Chose Zoom Workplace
    Better price, better audio, and better integration.
    Incentivized
    Chose Zoom Workplace
    Much more user friendly!
    Incentivized
    Chose Zoom Workplace
    Cost, collaboration, ease of use and setup, and no specific skill is needed to administrate.
    Incentivized
    Chose Zoom Workplace
    Zoom is easier for both the user & audience than other programs. Click and connect, simple.
    Incentivized
    Chose Zoom Workplace
    There are a lot of options, both paid and free. I prefer Zoom over others because the software is very intuitive. I rarely have teammates or clients complain about using the software. I like being able to record the sessions so I can refer back to them when working up proposals …
    Incentivized
    Chose Zoom Workplace
    Zoom's screen sharing feature allowed us to shift gears on the fly without uploading documents ahead of time like on Blackboard. This saves our teachers and therapists tons of time!
    Incentivized
    Chose Zoom Workplace
    Better audio and video quality. Tolerant to low bandwidth consumes fewer computer resources than other solutions. Computer audio connection is a better capability to connect on the go. iPhone and Android app local and cloud recording are the best you can do, you can use Skype, …
    Incentivized
    Chose Zoom Workplace
    Zoom is much more streamlined. Easier to log in and doesn’t hog as much memory or bandwidth.
    Incentivized
    Chose Zoom Workplace
    By far the greatest advantage using Zoom vs Adobe Connect has been the quality of the audio. We have experienced significant loss of audio quality in video conferencing through Adobe Connect. It has necessitated using the Video features of Adobe Connect and using dial-in audio …
    Incentivized
    Chose Zoom Workplace
    We tested many of the competitors and found that Zoom had all the options we wanted, better video quality, great pricing and was extremely user friendly.
    Incentivized
    Chose Zoom Workplace
    Zoom is much more seamless, integrated and user friendly
    Incentivized
    Key User Insights
    Would buy again
    76%
    Would buy again
    25 Answers
    No answers on this topic
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    29 Answers
    No answers on this topic
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    No answers on this topic
    95%
    Implementation went as expected
    327 Answers
    Features
    Adobe ConnectTop HatZoom Workplace
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    7.7
    66 Ratings
    3% below category average
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.5
    1004 Ratings
    1% above category average
    High quality audio8.065 Ratings00 Ratings8.8996 Ratings
    High quality video7.065 Ratings00 Ratings8.9996 Ratings
    Low bandwidth requirements6.855 Ratings00 Ratings00 Ratings
    Mobile support9.042 Ratings00 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    7.5
    65 Ratings
    6% below category average
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.7
    1004 Ratings
    2% above category average
    Desktop sharing7.065 Ratings00 Ratings9.31003 Ratings
    Whiteboards8.055 Ratings00 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    5.6
    66 Ratings
    37% below category average
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.7
    1010 Ratings
    2% above category average
    Calendar integration6.042 Ratings00 Ratings9.0921 Ratings
    Meeting initiation5.057 Ratings00 Ratings9.1984 Ratings
    Integrates with social media4.029 Ratings00 Ratings00 Ratings
    Record meetings / events6.061 Ratings00 Ratings9.2959 Ratings
    Slideshows7.052 Ratings00 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    6.7
    65 Ratings
    19% below category average
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.5
    872 Ratings
    2% above category average
    Live chat7.063 Ratings00 Ratings9.1854 Ratings
    Audience polling7.056 Ratings00 Ratings00 Ratings
    Q&A6.053 Ratings00 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    8.4
    61 Ratings
    4% above category average
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.9
    862 Ratings
    12% above category average
    User authentication7.953 Ratings00 Ratings8.9753 Ratings
    Participant roles & permissions8.061 Ratings00 Ratings8.7827 Ratings
    Confidential attendee list9.348 Ratings00 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    6.5
    1 Ratings
    12% below category average
    Top Hat
    -
    Ratings
    Zoom Workplace
    -
    Ratings
    Video conferencing8.01 Ratings00 Ratings00 Ratings
    Audio conferencing7.01 Ratings00 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings00 Ratings
    Instant messaging3.01 Ratings00 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    -
    Ratings
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.1
    234 Ratings
    4% below category average
    Hosted PBX00 Ratings00 Ratings8.3111 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.8139 Ratings
    Directory of employee names00 Ratings00 Ratings8.2216 Ratings
    Call Management
    Comparison of Call Management features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    -
    Ratings
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.2
    262 Ratings
    6% below category average
    Answering rules00 Ratings00 Ratings8.6190 Ratings
    Call recording00 Ratings00 Ratings8.7238 Ratings
    Call park00 Ratings00 Ratings7.9146 Ratings
    Call screening00 Ratings00 Ratings8.1163 Ratings
    Message alerts00 Ratings00 Ratings8.2208 Ratings
    Business SMS/External Messaging00 Ratings00 Ratings8.0134 Ratings
    Voicemail Transcription00 Ratings00 Ratings8.0181 Ratings
    Mobile apps
    Comparison of Mobile apps features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    -
    Ratings
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.8
    295 Ratings
    0% below category average
    Mobile app for iOS00 Ratings00 Ratings8.8261 Ratings
    Mobile app for Android00 Ratings00 Ratings8.9180 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Adobe Connect and Top Hat and Zoom Workplace
    Feature
    Adobe Connect
    -
    Ratings
    Top Hat
    -
    Ratings
    Zoom Workplace
    8.7
    247 Ratings
    3% above category average
    Centralized communications management00 Ratings00 Ratings9.0197 Ratings
    Team messaging00 Ratings00 Ratings8.9213 Ratings
    Team document sharing00 Ratings00 Ratings8.6191 Ratings
    Call and meeting analytics00 Ratings00 Ratings8.4200 Ratings
    Best Alternatives
    Adobe ConnectTop HatZoom Workplace
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    No answers on this topic
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    No answers on this topic
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    No answers on this topic
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe ConnectTop HatZoom Workplace
    Likelihood to Recommend
    5.5
    (94 ratings)
    8.0
    (3 ratings)
    8.8
    (1068 ratings)
    Likelihood to Renew
    10.0
    (27 ratings)
    -
    (0 ratings)
    9.4
    (27 ratings)
    Usability
    8.5
    (38 ratings)
    -
    (0 ratings)
    9.4
    (46 ratings)
    Availability
    5.5
    (1 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.5
    (31 ratings)
    9.5
    (2 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (4 ratings)
    -
    (0 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Adobe ConnectTop HatZoom Workplace
    Likelihood to Recommend
    Adobe
    Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
    Incentivized
    Read full review
    Top Hat
    Top Hat is well suited for courses where students are comfortable with utilizing online learning management system as part of their course contents. It is more appropriate to use Top Hat as a stand-alone learning management system or if the school happens to have it integrated to the system. It is not recommended to use Top Hat and another platform or system for students as this would be too much for students.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Adobe
    • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
    • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
    • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
    • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
    Incentivized
    Read full review
    Top Hat
    • I use Top Hat as a discussion tool where the students can write what they have learned or what they haven't.
    • Exams are taken in class and are totally paperless with grades available immediately.
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Adobe
    • Nonetheless, Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee.
    • Besides, Adobe Connect has no certification management, which is essential in the current education or training field.
    • Lastly, Adobe Connect has no offline editing tool, hence, when the internet connection is not there, many things can not be conducted effectively.
    Incentivized
    Read full review
    Top Hat
    • If students are paying, it's a confusing onboarding process for students and instructors and could be better streamlined.
    • The Android app not as well polished as iOS.
    • A better, free, or ad-supported model might be more palpable to students.
    • Integration directly with PowerPoint -- not requiring instructors to upload their slides to Top Hat.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
    Read full review
    Top Hat
    No answers on this topic
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Adobe
    I gave it a 6 because it does have lots of functionality, has a strong brand and reputation following, etc. but it does have its glitches and experiences with low bandwidth issues. I believe it has more features than my organization fully leverages, so some of those pieces haven't been explored yet. But there are opportunities for improvement in their online resource support, stability at high usages as well.
    Incentivized
    Read full review
    Top Hat
    No answers on this topic
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Top Hat
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Adobe
    No answers on this topic
    Top Hat
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Adobe
    The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
    Incentivized
    Read full review
    Top Hat
    They are very helpful and fast to resolve any issues
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Online Training
    Adobe
    The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
    Read full review
    Top Hat
    No answers on this topic
    Zoom
    No answers on this topic
    Implementation Rating
    Adobe
    Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
    Read full review
    Top Hat
    No answers on this topic
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Adobe
    Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
    Incentivized
    Read full review
    Top Hat
    Top Hat generally stacks up pretty well against other industry leading or popular learning management systems. Top Hat is comparable to learning management systems used in most educational institutions. The features such as allowing the educator to create an interactive experience by leveraging tools such as quizzes and polls is comparable. Data on student performance is also a helpful feature that is comparable to that of other similar learning management systems.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    Top Hat
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Adobe
    No answers on this topic
    Top Hat
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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    Professional Services
    Adobe
    No answers on this topic
    Top Hat
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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    Return on Investment
    Adobe
    • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
    • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
    • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
    Incentivized
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    Top Hat
    • One of the better ways to track attendance in a mostly secure and automated way.
    • Promotes more active learning, especially in large classrooms.
    • Unpopular if students have to pay.
    Incentivized
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    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
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    ScreenShots

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.