TrustRadius: an HG Insights company

RUN Powered by ADP® vs. BigTime Software vs. Patriot Payroll

Save this comparison

Save this comparison

Contact about RUN Powered by ADP®

Please fill out the form below to get in touch.

ADP

Connect with ADP

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ADP so that ADP and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RUN Powered by ADP®

    Score9 out of 10
    Small Businesses (1-50 employees)
    The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.N/A

    BigTime Software

    Score6.2 out of 10
    N/ABigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

    $20

    User per Month

    Patriot Payroll

    Score8.6 out of 10
    N/APatriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.

    $17

    per month

    Pricing
    RUN Powered by ADP®BigTime SoftwarePatriot Payroll
    Editions & Modules
    No answers on this topic
    Essentials
    $20
    User per Month
    Advanced
    $35
    User per Month
    Premier
    $45
    User per Month
    Projector
    $60
    Basic Payroll
    $17/mo + $4 per employee/contractor
    Accounting Basic
    $20/mo (unlimited use)
    Accounting Premium
    $30/mo (unlimited use)
    Full Service Payroll
    $37/mo + $4 per employee/contractor
    Offerings
    Pricing Offerings
    RUN Powered by ADP®BigTime SoftwarePatriot Payroll
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details——Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file federal, state, and local payroll taxes on the customer's behalf; end-of-the-year payroll tax filing is included at no extra charge. Print W2s on 8 x 1/2 x 11 plain white office paper to hand to employees, or post to the free employee portal. Also, Patriot Software offers free direct deposit.
    More Pricing Information
    Community Pulse
    RUN Powered by ADP®BigTime SoftwarePatriot Payroll
    Considered Multiple Products
    ADP
    No answer on this topic
    BigTime Software
    No answer on this topic
    Patriot Software
    Chose Patriot Payroll
    Overall a much easier to use interface, a more competitive price point, excellent customer service—just what we needed for our small nonprofit.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    349 Answers
    96%
    Would buy again
    25 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    326 Answers
    96%
    Delivers good value for the price
    22 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    348 Answers
    96%
    Happy with the feature set
    25 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    267 Answers
    90%
    Lived up to sales and marketing promises
    19 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    273 Answers
    70%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    RUN Powered by ADP®BigTime SoftwarePatriot Payroll
    Payroll Management
    Comparison of Payroll Management features of RUN Powered by ADP® and BigTime Software and Patriot Payroll
    Feature
    RUN Powered by ADP®
    8.4
    388 Ratings
    2% above category average
    BigTime Software
    -
    Ratings
    Patriot Payroll
    8.3
    15 Ratings
    0% above category average
    Pay calculation9.5374 Ratings00 Ratings9.515 Ratings
    Support for external payroll vendors8.6112 Ratings00 Ratings10.01 Ratings
    Off-cycle/On-Demand payment9.1278 Ratings00 Ratings8.75 Ratings
    Benefit plan administration8.3176 Ratings00 Ratings6.03 Ratings
    Direct deposit files9.5364 Ratings00 Ratings9.211 Ratings
    Salary revision and increment management8.8290 Ratings00 Ratings8.213 Ratings
    Reimbursement management5.138 Ratings00 Ratings6.36 Ratings
    Best Alternatives
    RUN Powered by ADP®BigTime SoftwarePatriot Payroll
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    Autotask PSA
    Score7.7 out of 10
    RUN Powered by ADP®
    Score9 out of 10
    Medium-sized Companies
    APS
    Score5.6 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    APS
    Score5.6 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    RUN Powered by ADP®BigTime SoftwarePatriot Payroll
    Likelihood to Recommend
    9.0
    (459 ratings)
    6.1
    (33 ratings)
    9.7
    (20 ratings)
    Likelihood to Renew
    9.4
    (46 ratings)
    10.0
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    9.2
    (37 ratings)
    6.1
    (4 ratings)
    9.3
    (10 ratings)
    Availability
    9.8
    (15 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (15 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (49 ratings)
    9.0
    (5 ratings)
    8.7
    (10 ratings)
    In-Person Training
    8.0
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    9.3
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (31 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    7.6
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (16 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.6
    (11 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.5
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    RUN Powered by ADP®BigTime SoftwarePatriot Payroll
    Likelihood to Recommend
    ADP
    As a small business with 50 employees, we were looking for a straightforward, reliable payroll system. ADP has fulfilled that goal for us. RUN Powered by ADP® offers a range of core payroll features, including automated tax calculations and compliance support, which are essential for our smaller organization. It allows us to have our payroll done by the office manager and not have to incur the added expense of hiring a payroll specialist.
    Read full review
    BigTime Software
    I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
    Incentivized
    Read full review
    Patriot Software
    Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

    Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
    Incentivized
    Read full review
    Pros
    ADP
    • Payroll - running weekly payroll is easy and can be done from anywhere.
    • Reporting - Whether it is PTO or tax forms, reporting is critical. I like the favorites section too, for frequently run reports.
    • Background checks - the basic reporting provides a sense of relief that your new people are okay. It is easy to navigate.
    Incentivized
    Read full review
    BigTime Software
    • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
    • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
    • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
    Read full review
    Patriot Software
    • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
    • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
    • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
    Incentivized
    Read full review
    Cons
    ADP
    • I do wish there were additional custom deductions available rather than a limited amount.
    • Sometimes employees have trouble accessing their account after the initial invite has been sent.
    • Sometimes employee accounts get locked due to a reused email if their profile is deleted before they've signed up. Only a call to support can correct it.
    Incentivized
    Read full review
    BigTime Software
    • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
    • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
    Incentivized
    Read full review
    Patriot Software
    • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
    • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
    • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
    • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
    Incentivized
    Read full review
    BigTime Software
    Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
    Incentivized
    Read full review
    Patriot Software
    It works well because it is cheap for us.
    Incentivized
    Read full review
    Usability
    ADP
    I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
    Incentivized
    Read full review
    BigTime Software
    Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
    Incentivized
    Read full review
    Patriot Software
    I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
    Incentivized
    Read full review
    Reliability and Availability
    ADP
    We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
    Incentivized
    Read full review
    BigTime Software
    BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
    Incentivized
    Read full review
    Patriot Software
    No answers on this topic
    Performance
    ADP
    ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
    Incentivized
    Read full review
    BigTime Software
    have not noticed a slow integration issue using QBO
    Incentivized
    Read full review
    Patriot Software
    No answers on this topic
    Support Rating
    ADP
    I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
    Incentivized
    Read full review
    BigTime Software
    The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
    Incentivized
    Read full review
    Patriot Software
    Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
    Incentivized
    Read full review
    In-Person Training
    ADP
    they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
    Incentivized
    Read full review
    BigTime Software
    No answers on this topic
    Patriot Software
    No answers on this topic
    Online Training
    ADP
    very easy to learn i think it took maybe one payroll to have it down and we were up and running
    Incentivized
    Read full review
    BigTime Software
    No answers on this topic
    Patriot Software
    No answers on this topic
    Implementation Rating
    ADP
    The implementation of the system was easy. I was given the time frames and was assisted with the first payroll
    Read full review
    BigTime Software
    I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
    Incentivized
    Read full review
    Patriot Software
    No answers on this topic
    Alternatives Considered
    ADP
    Paychex was the last company we were using before the switch. We had so many issues that we could not get resolved that I had contacted corporate twice. They had our out of state payroll taxes so messed up that we wound up getting our bank account frozen for non-payment. It was really bad and I have had absolutely no issues with RUN Powered by ADP® since the switch.
    Incentivized
    Read full review
    BigTime Software
    I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
    Incentivized
    Read full review
    Patriot Software
    I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
    Incentivized
    Read full review
    Scalability
    ADP
    Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
    Incentivized
    Read full review
    BigTime Software
    The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
    Incentivized
    Read full review
    Patriot Software
    No answers on this topic
    Return on Investment
    ADP
    • RUN Powered by ADP® has had a meaningful impact on our business by reducing administrative time and lowering compliance risk. Automating payroll and tax filings has saved several hours per pay period that would otherwise be spent on manual calculations, tracking deadlines, and preparing filings. This time savings allows us to focus more on operations and client work.
    • The platform’s automated tax handling has also reduced the likelihood of penalties or missed filings, which provides financial and operational stability. While the cost of the service can increase as add‑ons are introduced, the reliability of payroll processing and compliance support offsets much of that expense.
    • Overall, RUN Powered by ADP® has contributed to smoother operations, fewer errors, and more predictable payroll cycles, which supports our broader goals of efficiency and compliance.
    Incentivized
    Read full review
    BigTime Software
    • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
    • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
    Incentivized
    Read full review
    Patriot Software
    • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
    • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
    • Through the online portal, I can easily track year-to-date taxes my company has paid.
    Incentivized
    Read full review
    ScreenShots

    RUN Powered by ADP® Screenshots

    Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

    BigTime Software Screenshots

    Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.

    Patriot Payroll Screenshots

    Screenshot of the 3-step process to carry out payrollScreenshot of the Payroll interface, which can be used run payroll on any device with internet or data connection. There is no need to download and maintain a separate payroll app.Screenshot of a payroll report, to sort by work location, employee, and date range.