RUN Powered by ADP® vs. GoCo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 8.5 out of 10
Small Businesses (1-50 employees)
RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.N/A
GoCo
Score 9.5 out of 10
N/A
GoCo, headquartered in Houston, offers their all-in-one HR management platform, designed to support benefits administration and compliant recordkeeping. GoCo syncs with popular payroll platforms, and is priced to suit the budget of small to midsize businesses.N/A
Pricing
RUN Powered by ADP®GoCo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RUN Powered by ADP®GoCo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsLet us know what apps you need, and we’ll build a custom plan to fit your HR workflow. All plans include Onboarding, Employee Self-Service, and MagicDocs. We’ll customize the rest to fit your needs.
More Pricing Information
Community Pulse
RUN Powered by ADP®GoCo
Top Pros
Top Cons
Features
RUN Powered by ADP®GoCo
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.3
206 Ratings
3% above category average
GoCo
9.6
2 Ratings
18% above category average
Pay calculation9.4199 Ratings10.01 Ratings
Support for external payroll vendors7.960 Ratings00 Ratings
Off-cycle/On-Demand payment8.8129 Ratings00 Ratings
Benefit plan administration8.185 Ratings9.01 Ratings
Direct deposit files9.5192 Ratings10.01 Ratings
Salary revision and increment management9.3148 Ratings9.01 Ratings
Reimbursement management5.138 Ratings10.01 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
GoCo
9.3
2 Ratings
17% above category average
Employee demographic data00 Ratings10.02 Ratings
Employment history00 Ratings10.02 Ratings
Job profiles and administration00 Ratings10.02 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.02 Ratings
Organizational charting00 Ratings10.02 Ratings
Organization and location management00 Ratings10.02 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.02 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
GoCo
8.0
1 Ratings
1% below category average
Approval workflow00 Ratings8.01 Ratings
Balance details00 Ratings8.01 Ratings
Annual carry-forward and encashment00 Ratings8.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
RUN Powered by ADP®
-
Ratings
GoCo
10.0
2 Ratings
21% above category average
View and generate pay and benefit information00 Ratings10.02 Ratings
Update personal information00 Ratings10.02 Ratings
View company policy documentation00 Ratings10.02 Ratings
Employee recognition00 Ratings10.02 Ratings
View job history00 Ratings10.02 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
GoCo
7.0
1 Ratings
10% below category average
Tracking of all physical assets00 Ratings7.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
RUN Powered by ADP®
-
Ratings
GoCo
9.3
2 Ratings
20% above category average
Report builder00 Ratings8.02 Ratings
Pre-built reports00 Ratings10.02 Ratings
Ability to combine HR data with external data00 Ratings10.02 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
RUN Powered by ADP®
-
Ratings
GoCo
10.0
2 Ratings
22% above category average
New hire portal00 Ratings10.02 Ratings
Manager tracking tools00 Ratings10.02 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
RUN Powered by ADP®
-
Ratings
GoCo
10.0
1 Ratings
20% above category average
Corporate goal setting00 Ratings10.01 Ratings
Individual goal setting00 Ratings10.01 Ratings
Best Alternatives
RUN Powered by ADP®GoCo
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®GoCo
Likelihood to Recommend
8.5
(272 ratings)
8.0
(2 ratings)
Likelihood to Renew
9.8
(19 ratings)
-
(0 ratings)
Usability
9.8
(12 ratings)
-
(0 ratings)
Availability
9.2
(6 ratings)
-
(0 ratings)
Performance
8.3
(6 ratings)
-
(0 ratings)
Support Rating
8.4
(22 ratings)
9.0
(1 ratings)
In-Person Training
9.6
(2 ratings)
-
(0 ratings)
Online Training
9.6
(2 ratings)
-
(0 ratings)
Implementation Rating
9.2
(9 ratings)
-
(0 ratings)
Configurability
8.2
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(7 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(4 ratings)
-
(0 ratings)
User Testimonials
RUN Powered by ADP®GoCo
Likelihood to Recommend
ADP
When we hire remote workers, living in other states, RUN Powered by ADP has been supportive and an excellent resource. We know we can contact them with questions and they will set us in the right direction. From how to get set up in other states (with specific contact information) to general questions, they've been great.
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GoCo.io. Inc.
We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.
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Pros
ADP
  • Once set up RUN is simple enough for non-accountants to feel comfortable navigating
  • RUN provides ample notifications to ensure payroll is processed in time for employees to receive their pay checks on schedule.
  • RUN does a great job of making sure all state and federal reporting is taken care of
Read full review
GoCo.io. Inc.
  • User interface
  • Implementation
  • Ease of use
Read full review
Cons
ADP
  • Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
  • The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
  • Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
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GoCo.io. Inc.
  • Handling exceptions for staff PTO requests for employees in their 90 day probationary period
  • Ease of managing different hourly work week exceptions
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Likelihood to Renew
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
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GoCo.io. Inc.
No answers on this topic
Usability
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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GoCo.io. Inc.
No answers on this topic
Reliability and Availability
ADP
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
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GoCo.io. Inc.
No answers on this topic
Performance
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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GoCo.io. Inc.
No answers on this topic
Support Rating
ADP
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
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GoCo.io. Inc.
GoCo has done a great job of being responsive to us in working through issues in the system.
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In-Person Training
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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GoCo.io. Inc.
No answers on this topic
Online Training
ADP
very easy to learn i think it took maybe one payroll to have it down and we were up and running
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GoCo.io. Inc.
No answers on this topic
Implementation Rating
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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GoCo.io. Inc.
No answers on this topic
Alternatives Considered
ADP
While Paychex Flex was a decent payroll processing product, the customer service support was terrible. We were unable to reach our assigned payroll support team member constantly. If we had issues that were not pressing, we would send a quick email to get insight or to be addressed and it would go unanswered for WEEKS. This was extremely frustration as while it may not have been pressing at the time, but due to the length of time, it can grow into a snowballing effect.
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GoCo.io. Inc.
GoCo is a little less expensive than other options and works pretty well overall
Read full review
Scalability
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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GoCo.io. Inc.
No answers on this topic
Return on Investment
ADP
  • Our client list tripled in less than two years because current clients spoke positively of ADP
  • Since our client list tripled, so did our revenue which was a tremendous increase
  • ADP is one of the best in the market so when we're selling the payroll package to potential clients, they usually know who ADP is and they already have positive ideas about it
Read full review
GoCo.io. Inc.
  • Simplify payroll
  • Simplify New hire onboarding
  • Difficulty with new laws during covid
Read full review
ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents