The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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Hubstaff
Score 9.3 out of 10
Small Businesses (1-50 employees)
Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…
RUN Powered by ADP has proven very flexible with creating a salary for certain hourly staff who have repeating hours so hours do not have to be input each payroll. Also, some staff earn pto like full time staff though they do not work full time. Creating these categories, inputting and tracking is easy. Separating the hours worked from the pto area would make things more clear.
It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
Its interface is also quite easy to handle and is designed in a user friendly way.
Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
When processing bonuses, it would be nice to have a NET pay selection, in addition to the GROSS pay selection.
I receive WAY too many emails asking me to purchase additional services, including some that we already have through ADP.
I receive(d) daily requests for our Section 125 Compliance documentation, which I sent over four times to each different individual who requested them. ADP "mentioned" they'd charge us $350 for this compliance plan, even though we have it and proved it by submitting the "required submission" of the policy multiple times. It's very frustrating, and it causes me to worry about (A), the validity of the request and (B) ADP's recordkeeping, since they can't keep up with the document I've sent multiple times.
I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
[I believe it] needs a lot of upgrades in customer support system.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
RUN Powered by ADP® is stronger than QuickBooks Online for payroll and HR because it offers advanced HR tools (job postings, compliance support, employee handbooks), friendly, extended hours live support, and integration with numerous platforms. QuickBooks focuses mainly on payroll/accounting, while ADP provides broader HR capabilities, scalability, and compliance expertise along with extensive training.
Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience to me. It is no doubt a great tool for planning budgets, managing workflows, tracking time, and best supervision capabilities.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
