What users are saying about

ADP RUN

Top Rated
169 Ratings

Justworks

4 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.9 out of 101

Justworks

4 Ratings
Score 9.5 out of 101

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Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

Justworks

Best-suited for companies who have well-researched what's out there because that process alone works to better educate you on what you really need before you learn the hard way. They can take in companies with as few as 2, offering them "large company" benefits at a cost you just can't get any other way.If you've not done your homework on what you and your current/future employees are asking for, then you'll not make the right choice without a lot of trial and error, which will cost you some really good employees.
Jackie Bassett profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
Justworks
Pay calculation
ADP RUN
9.1
Justworks
Support for external payroll vendors
ADP RUN
6.8
Justworks
Benefit plan administration
ADP RUN
7.9
Justworks
Direct deposit files
ADP RUN
9.1
Justworks
Salary revision and increment management
ADP RUN
8.9
Justworks
Reimbursement management
ADP RUN
8.9
Justworks

Pros

  • The software platform is incredibly easy to learn and user-friendly.
  • The cost is surprisingly better than other payroll processing platforms, especially considering what is included and the longstanding national reputation of ADP.
  • The simplicity, automation, and available templates and reports are incredibly helpful to our growing organization.
Kristy Guell profile photo
  • Healthcare benefits at the level large companies can offer, at a price that small to mid-sized companies can afford. The cost and complexity of Healthcare insurance these days can make or break the finances of families, so to be able, as an employer, to cover that risk, helps us attract and retain great people.
  • Transparency: employees can just log-in and see directly the answers/docs they are looking for from pay stubs to employee expenses to healthcare insurance benefits without having to wait for "someone to get back to them", nor do I have to hire a team of HR people to do all of that.
  • Compliance: Like most companies these days we are a globally distributed team. In the US alone, that means 50 different states with 50 different regulations to comply with. It's an impossible job for even a team of in-house HR staff. Only software can do this
Jackie Bassett profile photo

Cons

  • The HR library needs to be updated and more user friendly.
  • The special reports are restrictive on information you can combine in a single report which defeats the purpose of customizing a report.
No photo available
  • Justworks could definitely use review functions and employee progress tracking.
  • They could definitely benefit from having more of 401k options/partners.
  • I would like to see better integration with user systems; for example: syncing with Outlook or iCal once an employee PTO is approved, so it goes right to the company calendar without requiring manual check/addition to the calendar.
No photo available

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Although Paychex came in with a much lower quote than RUN, it was my relationship with my rep that made me stick with ADP. Also, the fact that I already liked the system layout and platform I have been using since day one.
Eric Torres profile photo
Justworks, outside of employee tracking, offers an entire suite of Human Resources tools for a relatively inexpensive price. Although these other tools may be a little more in depth to certain HRMS applications we need, none are as broad and impactful in our business, especially for the price point. Justworks is a great value, and they provide great support.
No photo available

Return on Investment

  • Saved me training time
  • Saved me on the complete set up for Quick Books and paying someone to do it for me
Eric Torres profile photo
  • Positive Positive Positive! For the price point, it achieves many goals we need.
  • Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
  • Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details