What users are saying about

ADP RUN

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Top Rated
173 Ratings

Justworks

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14 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101

Justworks

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14 Ratings
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Score 9.3 out of 101

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Likelihood to Recommend

ADP RUN

We have only run small payrolls (2-5) employees, but we do run multiple company codes. It was very easy to get started and has been even easier to maintain. Before RUN, my tiny payroll was a beast - calculating checks, taxes, making tax deposits, preparing W2s, etc., all of which was very time-consuming and I dreaded doing payroll all together, not to mention the tax implications if I messed something up. Now with RUN, a few simple clicks and both my companies payrolls are run, money is withdrawn from our account in a timely manner and direct deposits are always made on time or early. We absolutely love the system.
Laura Virtue profile photo

Justworks

Justworks is great for small companies that don't have a back office. Could be 5 - 10 employees or even larger. We manage 48 employees on Justworks, which has been very easy thus far. Justworks is great to get employees set up, and great to get them on-boarding with employment docs. Th fact that they manage state registration for payroll as well as tax filing and reporting make it worth the price just in that
No photo available

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Justworks
9.6
Pay calculation
ADP RUN
9.3
Justworks
9.5
Support for external payroll vendors
ADP RUN
6.8
Justworks
10.0
Benefit plan administration
ADP RUN
7.9
Justworks
9.6
Direct deposit files
ADP RUN
9.3
Justworks
10.0
Salary revision and increment management
ADP RUN
9.1
Justworks
8.3
Reimbursement management
ADP RUN
9.1
Justworks
10.0

Pros

  • Payroll Checks & Reports
  • Calculate taxes & related expenses
  • Remind you of incomplete tasks every time you are in the home page
Eric Torres profile photo
  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
No photo available

Cons

  • I don't have any suggestions for improvement.
Theresa Treep, MD, FAAP profile photo
  • None that I can think of, yet. It's not an easy process to learn all the pros/cons/risks in the HC Benefits/Payroll/Compliance sector but that's why we chose Justworks.
Jackie Bassett profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

While I still use QuickBooks for other accounting and bookkeeping uses, RUN was a lot more user-friendly when it came to payroll. It was cheaper and I felt that the help/assistance was much better, that if I did run into any issues, I would have an answer very quickly.
Monica Morando profile photo
My company was previously using Built for Teams for our human resources needs, including PTO tracking. We switched over to Justworks which was more comprehensive in its features, was just as easy to use, and included other resources such as tracking of payments and medical and/or transit benefits. For this reason, Justworks replaced and consolidated a view of the resources we were using and has improved efficiency.
Matthew Goldberg profile photo

Return on Investment

  • I don't worry about payroll being correct.
  • I can process payroll in a very short time
  • ADP customer support is fantastic
Luis F. Garcia profile photo
  • Positive Positive Positive! For the price point, it achieves many goals we need.
  • Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
  • Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details