ADP Workforce Now vs. ApplicantPro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
ApplicantPro
Score 9.7 out of 10
N/A
ApplicantPro is a recruiting software solution offered by JobMatch, LLC.N/A
Pricing
ADP Workforce NowApplicantPro
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ADP Workforce NowApplicantPro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowApplicantPro
Considered Both Products
ADP Workforce Now
Chose ADP Workforce Now
We continue to use ApplicantPro due to the fact that it is more cost-effective in the long-run. Workforce Now met our broader needs more than PayChex at the time we looked.
Chose ADP Workforce Now
I feel ADP Workforce Now has exceeded other products by offering more capabilities.
Chose ADP Workforce Now
Other services, such as Paycom, have provided a much better service model that allows us to get help much more quickly from a dedicated account representative. ADP's systems may have more options and integrations than competitors, but the service is often lacking.
Chose ADP Workforce Now
We had outgrown Paychex. ADP was able to offer us the mobile app and Paychex did not have it yet. Paychex also had three different sign-ons for Payroll, Time and Attendance and HR.
ApplicantPro

No answer on this topic

Top Pros
Top Cons
Features
ADP Workforce NowApplicantPro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.6
1022 Ratings
3% below category average
ApplicantPro
-
Ratings
Employee demographic data8.1902 Ratings00 Ratings
Employment history8.2938 Ratings00 Ratings
Job profiles and administration7.9890 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4917 Ratings00 Ratings
Organizational charting6.7642 Ratings00 Ratings
Organization and location management7.5703 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.4649 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.9
1034 Ratings
2% below category average
ApplicantPro
-
Ratings
Pay calculation8.6995 Ratings00 Ratings
Support for external payroll vendors7.2389 Ratings00 Ratings
Off-cycle/On-Demand payment7.8294 Ratings00 Ratings
Benefit plan administration7.9797 Ratings00 Ratings
Direct deposit files8.6983 Ratings00 Ratings
Salary revision and increment management7.7769 Ratings00 Ratings
Reimbursement management7.4468 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.7
844 Ratings
5% below category average
ApplicantPro
-
Ratings
Approval workflow7.8766 Ratings00 Ratings
Balance details7.6799 Ratings00 Ratings
Annual carry-forward and encashment7.6647 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.9
1014 Ratings
3% below category average
ApplicantPro
-
Ratings
View and generate pay and benefit information8.2977 Ratings00 Ratings
Update personal information8.5968 Ratings00 Ratings
View company policy documentation8.1782 Ratings00 Ratings
Employee recognition7.0365 Ratings00 Ratings
View job history7.732 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
26% below category average
ApplicantPro
-
Ratings
Tracking of all physical assets6.012 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
7.0
944 Ratings
8% below category average
ApplicantPro
-
Ratings
Report builder7.3927 Ratings00 Ratings
Pre-built reports7.5923 Ratings00 Ratings
Ability to combine HR data with external data6.1550 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.0
116 Ratings
14% below category average
ApplicantPro
-
Ratings
New hire portal7.4112 Ratings00 Ratings
Manager tracking tools6.692 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
310 Ratings
5% below category average
ApplicantPro
-
Ratings
Corporate goal setting7.9239 Ratings00 Ratings
Individual goal setting7.9290 Ratings00 Ratings
Line-of sight-visibility7.5237 Ratings00 Ratings
Performance tracking7.8283 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
7.3
401 Ratings
9% below category average
ApplicantPro
-
Ratings
Performance plans7.3360 Ratings00 Ratings
Performance improvement plans7.2308 Ratings00 Ratings
Review status tracking7.5365 Ratings00 Ratings
Review reminders7.2377 Ratings00 Ratings
Multiple review frequency7.2312 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
28% below category average
ApplicantPro
-
Ratings
Create succession plans/pools5.86 Ratings00 Ratings
Candidate ranking5.86 Ratings00 Ratings
Candidate search6.37 Ratings00 Ratings
Candidate development6.26 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.8
420 Ratings
14% below category average
ApplicantPro
8.7
7 Ratings
9% above category average
Job Requisition Management7.5365 Ratings9.05 Ratings
Company Website Posting8.1357 Ratings9.26 Ratings
Publish to Social Media7.0286 Ratings9.26 Ratings
Job Search Site Posting7.2320 Ratings9.26 Ratings
Duplicate Candidate Prevention2.38 Ratings4.14 Ratings
Applicant Tracking7.1361 Ratings9.17 Ratings
Notifications and Alerts8.2382 Ratings10.06 Ratings
Customized Application Form00 Ratings9.26 Ratings
Resume Management00 Ratings8.46 Ratings
Candidate Search00 Ratings8.27 Ratings
Collaboration00 Ratings9.26 Ratings
Task Creation and Delegation00 Ratings8.46 Ratings
Email Templates00 Ratings9.57 Ratings
User Permissions00 Ratings9.26 Ratings
Reporting00 Ratings9.05 Ratings
Best Alternatives
ADP Workforce NowApplicantPro
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowApplicantPro
Likelihood to Recommend
8.1
(1089 ratings)
8.6
(7 ratings)
Likelihood to Renew
7.3
(82 ratings)
9.0
(1 ratings)
Usability
5.3
(79 ratings)
-
(0 ratings)
Availability
7.3
(14 ratings)
-
(0 ratings)
Performance
6.4
(13 ratings)
-
(0 ratings)
Support Rating
7.0
(463 ratings)
-
(0 ratings)
In-Person Training
8.2
(9 ratings)
-
(0 ratings)
Online Training
5.8
(17 ratings)
-
(0 ratings)
Implementation Rating
5.6
(34 ratings)
-
(0 ratings)
Configurability
6.4
(10 ratings)
-
(0 ratings)
Ease of integration
6.1
(8 ratings)
-
(0 ratings)
Product Scalability
7.4
(751 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(8 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(8 ratings)
-
(0 ratings)
User Testimonials
ADP Workforce NowApplicantPro
Likelihood to Recommend
ADP
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Read full review
JobMatch, LLC
ApplicantPro is well suited in a environment where an employer isn't hiring a ton of people - this is because ApplicantPro is built with some automation, but you do have to pay attention to each individual candidate. ApplicantPro would be less well suited for a company looking to hire a lot of people or a company where they want to post a ton of different jobs
Read full review
Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
JobMatch, LLC
  • Notifies me when someone has applied for a position.
  • Send follow-up emails to applicants.
  • Relatively easy to set up a job posting.
Read full review
Cons
ADP
  • I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
  • Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Read full review
JobMatch, LLC
  • Recently it has been a bit harder to push jobs to my Favorite job boards.
  • Can be hard to reach a CSR for help.
Read full review
Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review
JobMatch, LLC
It is a solid product that is easy to use and implement.
Read full review
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Read full review
JobMatch, LLC
No answers on this topic
Reliability and Availability
ADP
ADP outages are very rare
Read full review
JobMatch, LLC
No answers on this topic
Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review
JobMatch, LLC
No answers on this topic
Support Rating
ADP
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Read full review
JobMatch, LLC
No answers on this topic
In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review
JobMatch, LLC
No answers on this topic
Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Read full review
JobMatch, LLC
No answers on this topic
Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Read full review
JobMatch, LLC
No answers on this topic
Alternatives Considered
ADP
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review
JobMatch, LLC
We tried using BambooHR's built in job applications. It didn't post to near as many job sites and that is why we switched.
Read full review
Scalability
ADP
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Read full review
JobMatch, LLC
No answers on this topic
Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
Read full review
JobMatch, LLC
  • ApplicantPro has given us a cost-efficient way of getting our jobs out to several free job sites and does a great job of integrating with Indeed.
  • We typically get a great flow of candidates when we post with ApplicantPro.
Read full review
ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app