What users are saying about

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
484 Ratings
7 Ratings

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
484 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

ClearCompany

ClearCompany has a lot of new features that assist companies in keeping up with the changing landscape of online recruitment of qualified candidates. It is easily linked to job boards such as Indeed and has options like email interview requests and texting, which assist recruiters to touch more candidates in less time. ClearCompany is not for larger companies that have hundreds of hourly positions i.e. Retail Industry. It doesn't have adequate reporting or tracking of candidates' statuses, which are key for companies that size, since they usually have 20+ recruiters and members of talent acquisition. Our company recently fully staffed our recruitment team to 6 members and we are already having issues with the functionality and our number of seats, but the resolution has been longer than desired from ClearCompany.
Daniela Whitfield profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
ClearCompany
Employee demographic data
ADP Workforce Now
8.1
ClearCompany
Employment history
ADP Workforce Now
8.1
ClearCompany
Job profiles and administration
ADP Workforce Now
7.7
ClearCompany
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
ClearCompany
Organizational charting
ADP Workforce Now
6.7
ClearCompany
Organization and location management
ADP Workforce Now
7.4
ClearCompany
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
ClearCompany

Payroll Management

ADP Workforce Now
8.1
ClearCompany
Pay calculation
ADP Workforce Now
8.7
ClearCompany
Support for external payroll vendors
ADP Workforce Now
7.5
ClearCompany
Benefit plan administration
ADP Workforce Now
8.0
ClearCompany
Direct deposit files
ADP Workforce Now
8.6
ClearCompany
Salary revision and increment management
ADP Workforce Now
7.8
ClearCompany
Reimbursement management
ADP Workforce Now
7.8
ClearCompany

Leave and Attendance Management

ADP Workforce Now
8.1
ClearCompany
Approval workflow
ADP Workforce Now
8.1
ClearCompany
Balance details
ADP Workforce Now
8.1
ClearCompany
Annual carry-forward and encashment
ADP Workforce Now
8.1
ClearCompany

Employee Self Service

ADP Workforce Now
8.2
ClearCompany
View and generate pay and benefit information
ADP Workforce Now
8.7
ClearCompany
Update personal information
ADP Workforce Now
8.7
ClearCompany
View company policy documentation
ADP Workforce Now
8.5
ClearCompany
Employee recognition
ADP Workforce Now
7.6
ClearCompany
View job history
ADP Workforce Now
7.6
ClearCompany

Asset Management

ADP Workforce Now
6.0
ClearCompany
Tracking of all physical assets
ADP Workforce Now
6.0
ClearCompany

HR Reporting

ADP Workforce Now
7.0
ClearCompany
Report builder
ADP Workforce Now
7.1
ClearCompany
Pre-built reports
ADP Workforce Now
7.0
ClearCompany
Ability to combine HR data with external data
ADP Workforce Now
7.0
ClearCompany

Onboarding

ADP Workforce Now
5.5
ClearCompany
7.3
New hire portal
ADP Workforce Now
6.1
ClearCompany
7.5
Manager tracking tools
ADP Workforce Now
4.8
ClearCompany
7.5
Compliance tracking and reporting
ADP Workforce Now
ClearCompany
7.0

Performance and Goals

ADP Workforce Now
7.7
ClearCompany
8.6
Corporate goal setting
ADP Workforce Now
7.6
ClearCompany
8.0
Individual goal setting
ADP Workforce Now
7.8
ClearCompany
8.0
Line-of sight-visibility
ADP Workforce Now
7.6
ClearCompany
7.0
Performance tracking
ADP Workforce Now
7.9
ClearCompany
10.0
Subordinate goal setting
ADP Workforce Now
ClearCompany
10.0

Performance Management

ADP Workforce Now
7.4
ClearCompany
9.3
Performance plans
ADP Workforce Now
7.6
ClearCompany
8.0
Performance improvement plans
ADP Workforce Now
7.4
ClearCompany
10.0
Review status tracking
ADP Workforce Now
7.6
ClearCompany
8.5
Review reminders
ADP Workforce Now
7.3
ClearCompany
8.5
Multiple review frequency
ADP Workforce Now
7.2
ClearCompany
10.0
Plan weighting
ADP Workforce Now
ClearCompany
10.0
Manager note taking
ADP Workforce Now
ClearCompany
10.0
Rater nomination workflow
ADP Workforce Now
ClearCompany
10.0
Workflow restrictions
ADP Workforce Now
ClearCompany
10.0
Reporting
ADP Workforce Now
ClearCompany
8.0

Succession Planning

ADP Workforce Now
6.0
ClearCompany
10.0
Create succession plans/pools
ADP Workforce Now
5.8
ClearCompany
10.0
Candidate ranking
ADP Workforce Now
5.8
ClearCompany
10.0
Candidate search
ADP Workforce Now
6.3
ClearCompany
10.0
Candidate development
ADP Workforce Now
6.2
ClearCompany
10.0

Recruiting / ATS

ADP Workforce Now
6.6
ClearCompany
8.0
Job Requisition Management
ADP Workforce Now
7.9
ClearCompany
9.0
Company Website Posting
ADP Workforce Now
7.5
ClearCompany
8.7
Publish to Social Media
ADP Workforce Now
7.3
ClearCompany
8.3
Job Search Site Posting
ADP Workforce Now
6.6
ClearCompany
8.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
ClearCompany
6.0
Applicant Tracking
ADP Workforce Now
7.2
ClearCompany
7.7
Notifications and Alerts
ADP Workforce Now
7.5
ClearCompany
7.0
Customized Application Form
ADP Workforce Now
ClearCompany
8.7
Resume Management
ADP Workforce Now
ClearCompany
8.3
Candidate Search
ADP Workforce Now
ClearCompany
6.3
Collaboration
ADP Workforce Now
ClearCompany
10.0
Task Creation and Delegation
ADP Workforce Now
ClearCompany
8.5
Email Templates
ADP Workforce Now
ClearCompany
8.3
User Permissions
ADP Workforce Now
ClearCompany
8.0
Reporting
ADP Workforce Now
ClearCompany
7.0

Learning Management

ADP Workforce Now
ClearCompany
9.8
Course authoring
ADP Workforce Now
ClearCompany
10.0
Course catalog or library
ADP Workforce Now
ClearCompany
10.0
Player/Portal
ADP Workforce Now
ClearCompany
10.0
Learning content
ADP Workforce Now
ClearCompany
10.0
Mobile friendly
ADP Workforce Now
ClearCompany
7.5
Progress tracking & certifications
ADP Workforce Now
ClearCompany
10.0
Assignments
ADP Workforce Now
ClearCompany
10.0
Compliance management
ADP Workforce Now
ClearCompany
10.0
Learning administration
ADP Workforce Now
ClearCompany
10.0
Learning reporting & analytics
ADP Workforce Now
ClearCompany
10.0
Social learning
ADP Workforce Now
ClearCompany
10.0

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Dedicated staff to assist with implementation and questions; a Messenger option for businesses to connect with representatives
  • Text and email interview request functionality for added convenience for employers to contact prospective candidates
  • Less expensive ATS option for smaller companies
Daniela Whitfield profile photo

Cons

  • Managers would like a link to their Outlook calendar for all of their reports' vacation time. Currently, the employee will get a link to add to their personal Outlook just not the managers.
  • Would like to see real time changes when updating any of the configurations pages. It is a pain to have to log off and log back on to see how the changes look.
Karen Webb profile photo
  • Implementation can be very lengthy and not always feasible for companies looking for a speedy integration
  • Functionality of program overall is very antiquated.
  • Response time is typically okay, but the time frame for resolutions to issues with the system can be over a span of weeks.
  • Not as user-friendly as other comparable ATS; missing a lot of basic bells and whistles that make the system easy to navigate.
Daniela Whitfield profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
We are happy with ADP Workforce Now. Set up is rather simple and will accommodate almost any/every need for your business in the areas of HR, Payroll., & Compliance. Support can be inconsistent but every process has an online manual with step by step instructions that make troubleshooting much easier. We rarely need to call support. Payroll tax is and tax filing are second to none and processing/importing is rather simple.
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
ClearCompany has a lot of fresh ideas and functionality, but the system doesn't compare to any of the previous ATS systems I have used, and this is based on basic user interfaces and ease of use. ClearCompany doesn't have options set in place to keep companies compliant, and the lack of tracking in the system leads to many problems (i.e. our hiring manager's activity isn't easily tracked, so if they change a field i.e. compensation, there is no way to track it).
Daniela Whitfield profile photo

Return on Investment

  • By switching from ADP WFN to a smaller payroll provider (with the same capabilities as we were using with ADP), we saved 40%.
Sarah Frindt profile photo
  • ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational.
  • ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information.
  • ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies.
Daniela Whitfield profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ClearCompany

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details