What users are saying about

ADP Workforce Now

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483 Ratings

PiiQ by Cornerstone

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50 Ratings

ADP Workforce Now

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483 Ratings
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Score 7 out of 101

PiiQ by Cornerstone

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50 Ratings
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Score 8.1 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

PiiQ by Cornerstone

Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
PiiQ by Cornerstone
Employee demographic data
ADP Workforce Now
8.1
PiiQ by Cornerstone
Employment history
ADP Workforce Now
8.1
PiiQ by Cornerstone
Job profiles and administration
ADP Workforce Now
7.7
PiiQ by Cornerstone
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
PiiQ by Cornerstone
Organizational charting
ADP Workforce Now
6.7
PiiQ by Cornerstone
Organization and location management
ADP Workforce Now
7.4
PiiQ by Cornerstone
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
PiiQ by Cornerstone

Payroll Management

ADP Workforce Now
8.1
PiiQ by Cornerstone
Pay calculation
ADP Workforce Now
8.7
PiiQ by Cornerstone
Support for external payroll vendors
ADP Workforce Now
7.5
PiiQ by Cornerstone
Benefit plan administration
ADP Workforce Now
8.0
PiiQ by Cornerstone
Direct deposit files
ADP Workforce Now
8.6
PiiQ by Cornerstone
Salary revision and increment management
ADP Workforce Now
7.8
PiiQ by Cornerstone
Reimbursement management
ADP Workforce Now
7.8
PiiQ by Cornerstone

Leave and Attendance Management

ADP Workforce Now
8.1
PiiQ by Cornerstone
Approval workflow
ADP Workforce Now
8.1
PiiQ by Cornerstone
Balance details
ADP Workforce Now
8.1
PiiQ by Cornerstone
Annual carry-forward and encashment
ADP Workforce Now
8.1
PiiQ by Cornerstone

Employee Self Service

ADP Workforce Now
8.2
PiiQ by Cornerstone
View and generate pay and benefit information
ADP Workforce Now
8.7
PiiQ by Cornerstone
Update personal information
ADP Workforce Now
8.7
PiiQ by Cornerstone
View company policy documentation
ADP Workforce Now
8.5
PiiQ by Cornerstone
Employee recognition
ADP Workforce Now
7.6
PiiQ by Cornerstone
View job history
ADP Workforce Now
7.6
PiiQ by Cornerstone

Asset Management

ADP Workforce Now
6.0
PiiQ by Cornerstone
Tracking of all physical assets
ADP Workforce Now
6.0
PiiQ by Cornerstone

HR Reporting

ADP Workforce Now
7.0
PiiQ by Cornerstone
Report builder
ADP Workforce Now
7.1
PiiQ by Cornerstone
Pre-built reports
ADP Workforce Now
7.0
PiiQ by Cornerstone
Ability to combine HR data with external data
ADP Workforce Now
7.0
PiiQ by Cornerstone

Onboarding

ADP Workforce Now
5.5
PiiQ by Cornerstone
9.5
New hire portal
ADP Workforce Now
6.1
PiiQ by Cornerstone
Manager tracking tools
ADP Workforce Now
4.8
PiiQ by Cornerstone
Compliance tracking and reporting
ADP Workforce Now
PiiQ by Cornerstone
9.5

Performance and Goals

ADP Workforce Now
7.7
PiiQ by Cornerstone
8.0
Corporate goal setting
ADP Workforce Now
7.6
PiiQ by Cornerstone
7.8
Individual goal setting
ADP Workforce Now
7.8
PiiQ by Cornerstone
8.4
Line-of sight-visibility
ADP Workforce Now
7.6
PiiQ by Cornerstone
8.3
Performance tracking
ADP Workforce Now
7.9
PiiQ by Cornerstone
7.0
Subordinate goal setting
ADP Workforce Now
PiiQ by Cornerstone
8.3

Performance Management

ADP Workforce Now
7.4
PiiQ by Cornerstone
6.5
Performance plans
ADP Workforce Now
7.6
PiiQ by Cornerstone
8.4
Performance improvement plans
ADP Workforce Now
7.4
PiiQ by Cornerstone
3.0
Review status tracking
ADP Workforce Now
7.6
PiiQ by Cornerstone
7.5
Review reminders
ADP Workforce Now
7.3
PiiQ by Cornerstone
8.1
Multiple review frequency
ADP Workforce Now
7.2
PiiQ by Cornerstone
8.2
Plan weighting
ADP Workforce Now
PiiQ by Cornerstone
6.0
Manager note taking
ADP Workforce Now
PiiQ by Cornerstone
6.1
Rater nomination workflow
ADP Workforce Now
PiiQ by Cornerstone
4.0
Workflow restrictions
ADP Workforce Now
PiiQ by Cornerstone
6.9
Reporting
ADP Workforce Now
PiiQ by Cornerstone
7.0

Succession Planning

ADP Workforce Now
6.0
PiiQ by Cornerstone
Create succession plans/pools
ADP Workforce Now
5.8
PiiQ by Cornerstone
Candidate ranking
ADP Workforce Now
5.8
PiiQ by Cornerstone
Candidate search
ADP Workforce Now
6.3
PiiQ by Cornerstone
Candidate development
ADP Workforce Now
6.2
PiiQ by Cornerstone

Recruiting / ATS

ADP Workforce Now
6.6
PiiQ by Cornerstone
Job Requisition Management
ADP Workforce Now
7.9
PiiQ by Cornerstone
Company Website Posting
ADP Workforce Now
7.5
PiiQ by Cornerstone
Publish to Social Media
ADP Workforce Now
7.4
PiiQ by Cornerstone
Job Search Site Posting
ADP Workforce Now
6.6
PiiQ by Cornerstone
Duplicate Candidate Prevention
ADP Workforce Now
2.3
PiiQ by Cornerstone
Applicant Tracking
ADP Workforce Now
7.2
PiiQ by Cornerstone
Notifications and Alerts
ADP Workforce Now
7.5
PiiQ by Cornerstone

Learning Management

ADP Workforce Now
PiiQ by Cornerstone
8.7
Course authoring
ADP Workforce Now
PiiQ by Cornerstone
8.4
Course catalog or library
ADP Workforce Now
PiiQ by Cornerstone
9.1
Player/Portal
ADP Workforce Now
PiiQ by Cornerstone
8.6
Learning content
ADP Workforce Now
PiiQ by Cornerstone
8.4
Mobile friendly
ADP Workforce Now
PiiQ by Cornerstone
8.6
Progress tracking & certifications
ADP Workforce Now
PiiQ by Cornerstone
9.0
Assignments
ADP Workforce Now
PiiQ by Cornerstone
9.3
Compliance management
ADP Workforce Now
PiiQ by Cornerstone
8.7
Learning administration
ADP Workforce Now
PiiQ by Cornerstone
9.1
Learning reporting & analytics
ADP Workforce Now
PiiQ by Cornerstone
8.2

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Great way to visually identify how different staff members are progressing and performing
  • Simple and intuitive interface for staff members to use - making the process of job performance reviews more enjoyable
  • Good existing library of competencies to draw upon
No photo available

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user
  • Reports have difficulty downloading if pop ups disabled or in some browser environments
  • When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
We are happy with ADP Workforce Now. Set up is rather simple and will accommodate almost any/every need for your business in the areas of HR, Payroll., & Compliance. Support can be inconsistent but every process has an online manual with step by step instructions that make troubleshooting much easier. We rarely need to call support. Payroll tax is and tax filing are second to none and processing/importing is rather simple.
Henri Pichal profile photo
PiiQ by Cornerstone3.0
Based on 2 answers
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
No photo available

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
PiiQ by Cornerstone7.8
Based on 26 answers
The graphic user interface is much improved over the earlier CSOD. Employees and managers alike seem reasonably comfortable with the layout and logic of the program. Built-in user guide is well designed and easily accessible. However, initial setup of the competencies and rating definitions could be easier.
Gene Aldava, SPHR profile photo

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
PiiQ by Cornerstone10.0
Based on 1 answer
So far 100%.
No photo available

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
PiiQ by Cornerstone7.0
Based on 1 answer
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
No photo available

Support

ADP Workforce Now6.7
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
PiiQ by Cornerstone8.7
Based on 25 answers
We haven’t had to call support at all.
No photo available

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
PiiQ by Cornerstone9.0
Based on 1 answer
We bought training provided by 3rd party – it was fabulous.
No photo available

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
PiiQ by Cornerstone9.0
Based on 2 answers
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
No photo available

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
I have not used any other online training tools. This is the first an only training software we have used at my current company. At my last company, we created our own customizable training or outsourced high-level management training
Michelle Griffin, MA, PHR, SHRM-CP profile photo

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • Employees are 100 percent engaged in our performance review process and activities scheduled throughout the year.
  • Since we have the ability to customize the review template, I have been able to add a section during our review process that addresses career development for our employees. As a result, I find that more employees are productive during goal setting and during each review process.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ADP Workforce Now Editions & Modules
ADP Workforce Now
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ADP Workforce Now More Information

PiiQ by Cornerstone

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,000*
1.  per installation
PiiQ by Cornerstone Editions & Modules
PiiQ by Cornerstone
Edition
PiiQ Performance 1-49 Users
$8.001
PiiQ Performance & Learning 1-49 Users
$10.001
PiiQ Performance 50-99 Users
$7.001
PiiQ Performance 100-249 Users
$6.001
PiiQ Performance 250+ Users
Custom
PiiQ Learning 1-49 Users
$4.003
PiiQ Learning 50-99 Users
$3.503
PiiQ Learning 100-249 Users
$3.003
PiiQ Learning 250+ Users
Custom
PiiQ Performance & Learning 50-99 Users
$8.755
PiiQ Performance & Learning 100-249 Users
$7.505
PiiQ Performance & Learning 250+ Users
Custom
1. per user per month
3. per user per month
5. per user per month
Additional Pricing Details

PiiQ by Cornerstone More Information